Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- Between 59 and 30 days 20%
- Between 29 and 15 days 60%
- Between 14 and 3 days 75%
- 48 hours before arrival 100%

-Up to 72 hours before arrival and for cancellations less than 10% of the total of the rooms, no cancellation fees will be charged
-Up to 72 hours before arrival and for cancellations higher than 10% of the total of the rooms, the same cancellation fees would apply as in the case of total cancellation of the event.
-In the 72 hours before arrival and no show for any cancellation of rooms will be charged 100% of the cancellation fee.

Additional Terms and Conditions


The Hotel must receive the final rooming list 1 week before the arrival date. No-Shows will be billed for the total stay.

Check in: 3pm
Check out: 12 o’clock 

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Check-in starts by 3pm, we need to know in advance in case you plan to arrive with the group before that time.

On arrival it is compulsory to deposit 10€ per person in cash as bond for the rooms, on departure rooms will be reviewed and deposit returned if no damage was located.

One week before arrival we would need a copy of all passports/ID of the persons assigned to this group to speed up the check-in process.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Nice Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Egunon Bilbao is a cutting edge technology and modern hostel premiered in one of the most fashionable quarters of Bilbao. We are located in a historical edifice, which has been revamped to adapt it to the necessities of the modern travellers and guests. If you are looking for shared rooms or a private suite for couples, this is going to be your best choice. Economical, original and full of supertravellers!

We are located in one of the best and most popular neighborhoods of Bilbao named 'La Vieja'. We are just a few minutes away walking from La Ria de Bilbao and some minutes away from some of the finest landmarks of the city such as Museo de Reproducciones Artísticas, Txakurraren Iturria and Euskal Museoa Bilbao Museo Vasco. In addition, some minutes away from our facilities on foot you can find several metro ans bus stops so you can get them to explore the city and beyond.

We offer different types of accommodation options for diverse sort of travellers and guests. We are oriented mainly to travellers and backpackers and that is why we offer a vast range of dorms for those venturesome travellers who likes to travel with comfort and economizing their resources. In addition, we have a suite ideal for couples who are looking for quietness and tranquility.

EgunOn Bilbao Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00-22:00
Check out before 11:00.

Breakfast time from 08.00 until 12.00

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included - 4.00 EUR per person per day.


The reception service is open between 15pm and 22pm hours per day.
No curfew.
This property might pre-authorize your credit card.
The License Number is BB10031 View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 7.0

  • Location 6.0

  • Staff 7.0

  • Atmosphere 6.0

  • Cleanliness 7.0

  • Facilities 6.0

Latest Reviews

  • 8.9


    19 Feb 2020
    Really lovely place to stay and very close to Old Town and all that it offers. I went during off season so it wasn't very social but I imagine it would be great in summer with the terrace and on-site bar. The showers weren't very powerful, and the toilet paper in the men's bathroom ran out in two stalls for a couple of days. All the same, I would happily recommend this hostel to friends.
    New Zealand, Male, 25-30
  • 8.9


    17 Oct 2019
    Great stay! Would stay here again! Felt safe as a solo traveler!
    USA, Female, 25-30
  • 8.6


    23 Dec 2019
    Probably one of the better hostels in Bilbao. Staff was friendly, close to a lot of the major sites. Just a bit difficult entering in at night.
    USA, Couple, 18-24
  • 8.6


    12 Oct 2019
    Cool people and comfy beds. Kitchen could be improved
    Canada, Female, 25-30
  • 7.1

    Very Good

    28 Feb 2020
    The hostel itself was fine but the neighborhood was quite sketchy so I wouldn't feel safe coming back alone at night. Close to the Casco Viejo which was nice at night. The hostel itself was fine inside, nice terrace on the roof but quite dead, we had a 6 bed dorm to ourselves the whole weekend. The receptionists were friendly but to me seemed a bit overpriced for what it was: a basic hostel, no amenities included (towel costs money, etc), in a sketchy and not particularly central location.
    USA, Female, 18-24
  • 6.9


    15 Feb 2020
    The area of the hostel is known for the locals as a ‘bad’ area. I arrived at night with my backpack and I felt a little unsafe. The staff was helpfull and the facilities are also good (just as you see in the picture).
    Netherlands, Female, 18-24
  • 6.0


    07 Dec 2019
    El personal de la recepción no fue servicial y no hizo algún tipo de recomendación para conocer la ciudad a tope. La limpieza de los baños y organización de los cuartos fue regular para el precio pagado.
    Colombia, Male, 31-40
  • 6.0


    24 Oct 2019
    Not in the best area, there was a nice patio area outside but the kitchen was what you would expect in a small hotel room, very small and not well equipped. You wouldn’t be able to cook a proper meal there easily. Not a great vibe and the hostel, seemed to be quite a few local people living there. Staff where nice and helpful though.
    New Zealand, Male, 25-30
  • 5.7


    03 Nov 2019
    20 EU for a tiny room with 11 beds
    Spain, Female, 18-24
  • 2.0


    16 Jul 2020
    The hostel was closed upon arrival. It´s located in a third world slum in Bilbao. I wen to the reception in a nearby building and it was also closed. They never answered any of the phones available. Website doesn´t refund funds.
    Canada, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games