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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

PENALTY FOR TOTAL CANCELLATION OF THE EVENT
- Between 59 and 30 days 20%
- Between 29 and 15 days 60%
- Between 14 and 3 days 75%
- 48 hours before arrival 100%

PENALTY FOR PARTIAL CANCELLATIONS OF ROOMS
-Up to 72 hours before arrival and for cancellations less than 10% of the total of the rooms, no cancellation fees will be charged
-Up to 72 hours before arrival and for cancellations higher than 10% of the total of the rooms, the same cancellation fees would apply as in the case of total cancellation of the event.
-In the 72 hours before arrival and no show for any cancellation of rooms will be charged 100% of the cancellation fee.

Additional Terms and Conditions

ROOMING LIST AND NO-SHOWS

The Hotel must receive the final rooming list 1 week before the arrival date. No-Shows will be billed for the total stay.

CHECK IN - CHECK OUT
 
Check in: 3pm
Check out: 12 o’clock 

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Check-in starts by 3pm, we need to know in advance in case you plan to arrive with the group before that time.

On arrival it is compulsory to deposit 10€ per person in cash as bond for the rooms, on departure rooms will be reviewed and deposit returned if no damage was located.

One week before arrival we would need a copy of all passports/ID of the persons assigned to this group to speed up the check-in process.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.3
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Bcool Bilbao is a cutting edge technology and modern hostel premiered in one of the most fashionable quarters of Bilbao. We are located in a historical edifice, which has been revamped to adapt it to the necessities of the modern travellers and guests. If you are looking for shared rooms or a private suite for couples, this is going to be your best choice. Economical, original and full of supertravellers!

We are located in one of the best and most popular neighborhoods of Bilbao named 'La Vieja'. We are just a few minutes away walking from La Ria de Bilbao and some minutes away from some of the finest landmarks of the city such as Museo de Reproducciones Artísticas, Txakurraren Iturria and Euskal Museoa Bilbao Museo Vasco. In addition, some minutes away from our facilities on foot you can find several metro ans bus stops so you can get them to explore the city and beyond.

We offer different types of accommodation options for diverse sort of travellers and guests. We are oriented mainly to travellers and backpackers and that is why we offer a vast range of dorms for those venturesome travellers who likes to travel with comfort and economizing their resources. In addition, we have a suite ideal for couples who are looking for quietness and tranquility.

Bcool Bilbao Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00.
Check out before 12:00.

Breakfast time from 07.00 until 12.00

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included - 4.00 EUR per person per day.

General:

The reception service is open 24 hours per day.
No curfew.
This property might pre-authorize your credit card.
The License Number is BB10031 View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.4

  • Location 7.6

  • Staff 8.6

  • Atmosphere 7.8

  • Cleanliness 8.7

  • Facilities 8.2


Latest Reviews

  • 9.7

    Superb

    11 Feb 2019
    Very nice and helpful staff. Nice atmosphere. Clean rooms and bathrooms. Short walk from train station and city attractions.
    USA, Male, 18-24
  • 8.3

    Fabulous

    27 Feb 2019
    Very clean and nice hostel but in a VERY sketchy area of town, especially if you are a solo female and you have to walk home alone at night! During the day they neighborhood isn't bad.
    USA, Female, 18-24
  • 8.0

    Fabulous

    22 Feb 2019
    Solid value. It was difficult to meet people at the hostel however because there were no events. But good location and cheaper than other hostels in the area.
    USA, Female, 18-24
  • 4.0

    Rating

    05 Mar 2019
    As detailed in other reviews this hostel is not in a good area, but is within easy walking distance to the old town and public transportation. Other than the price point I booked the hostel at (which was the cheapest at the time) there isn’t a reason to stay here especially when considering that there is plenty of accomodation located in a safer environment closer to things to do and places to eat/drink. Bcool did not have an atmosphere and there is nothing notable about the staff.
    Australia, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
Entertainment
  • Board Games

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