Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

New hostel opening in the city center of Bilbao. Bcool Guitar, which belongs to the Bcool Hostels chain, founded in July 2017, is located a few meters from the Abando train station. This hostel for supertravelers has been open since May 2019 and has become a reference for travelers from all over the world. The theme of Bcool Guitar is all about music. Enjoy our open terrace, entertainment offer in the neighborhood and the best proposals to discover the `` cool`` side of Bilbao with insider tips of our superhosts.

Bcool Guitar is located in the center of the city. A few meters away is the Abando metro and train station. The establishment is close to several tourist resources. Enjoying a nice walk, you can visit the Guggenheim Museum, reference museum of northern Spain; the Museum of Fine Arts, characterized by its chronological breadth, covering from the 13th century to the present day; El Casco Viejo, the old medieval center of the city; La Alhóndiga, cultural center; and San Mamés, Athletic Club football stadium. If you prefer instead of a short walk or taxi ride you can take a train from Zabálburu train stop that takes you to the Termibús bus station. The A3247 bus connects the airport with the center of Bilbao and is operational every day of the year. The nearest stop is located at Plaza Moyua, 5 minutes from Bcool Guitar.

Our supertravelers rooms have all the necessary services such as assigned lockers, reading lights and sockets near to the beds to make your trip easier. Our dormitories can accommodate 6 to 13 people in bunk beds. In some rooms we have one bunk bed that offers one double bed as lower bunk and a single bed as upper bunk. Easy access to female and male bathrooms on each floor.

Bcool Guitar Policies and Conditions:

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 23:00 .
Check out before 11:00 .
Payment upon arrival by cash, credit cards, debit cards. (note that we don't accept AMEX).
This property may pre-authorize your credit card.

Taxes included.
Breakfast not included - 4 EUR per person per day.
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 8.9

  • Staff 9.2

  • Atmosphere 7.4

  • Cleanliness 8.2

  • Facilities 7.6

Latest Reviews

  • 10.0


    27 Oct 2019
    Great place and super helpful staff. Both of the guys up at the front desk gave me all the tips and places to see. Even helped plan the rest of my trip. The room was well kept and the common spaces were clean. Good location, only a 15 minute walk to Old Town and felt very safe walking in the area nearby.
    USA, Male, 31-40
  • 10.0


    26 Oct 2019
    Everything was perfect! Location is awesome, staff is the best, they help you with everything! Thank you guys :)
    Slovenia, Female, 18-24
  • 10.0


    17 Oct 2019
    Great hostel with well equipped kitchen. Very clean and quiet. Stay here for sure if you’re trying to chill. Stuff was very friendly and helpful!
    USA, Female, 31-40
  • 8.9


    14 Oct 2019
    Very noisy due to echoes in the hallway. The location was close to train station and a easy walk anywhere in the city. Staff is awesome.
    USA, All Female Group, 41+
  • 8.3


    17 Jan 2020
    Other guests were extremely loud at night
    USA, Mixed Group, 18-24
  • 8.0


    02 Jan 2020
    I really loved the that the washer and dryer worked well. That sounds strange, but it is important for some who has been traveling for a long time. Over all my stay at Bcool as ok. The rooms are a little narrow for my liking. But they provide you with everything you need for a comfortable stay.
    USA, Male, 25-30
  • 8.0


    26 Oct 2019
    It was confusing that there were two hostels by the same name. If you go here, be sure you look for Be Cool GUITAR rather than just Be Cool hostel.
    USA, Female, 18-24
  • 7.4

    Very Good

    13 Oct 2019
    Was a fine hostel, was in the all female dorm. Only 1 female & 1 male bathroom & shower per level so avoid peak times in the morning. Had a sink outside for brushing teeth. The room was good, you have to out your own linens on which was fine, they ask you to take off the linens & bring them down when you check out. Large designated lockers require 1 euro coin to operate but returned. Handy shelf, PowerPoint & light on bed. Reasonable kitchen utilities. Mat for bathroom would be very handy.
    Australia, Female, 25-30
  • 6.0


    30 Oct 2019
    My bag + 10 others, which were in the “luggage storage” room, which was a courtyard, ended up soaking wet after being left in the rain. No one who worked there seemed to consider that as a possibility. Bedroom right next to front door and reception was noisy with guests and staff shouting and talking loudly all night.
    USA, Female, 25-30
  • 5.7


    28 Oct 2019
    To me the place is very sterile. I’ve stayed at 30 hostels in 60 days across Europe...this was my least favorite hostel in Europe. Everything is cramped. Just not my kind of hostel. It was close to the train station but Bilbao is small so easy to get from the station to anywhere. Noisy street too
    USA, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Microwave
  • Reading Light
  • Towels Not Included
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines