Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

charged 1 night in no show, cancelation or reduction numbers
72 hrs before just 1 noght
24 hrs befor charged the total of the reservation

Additional Terms and Conditions

Para hacer más grata su estadía les damos a conocer nuestras políticas internas. Le sugerimos se tome un tiempo para revisarlas.
Para la comodidad de todos nuestros huéspedes, las mascotas no están permitidas
Todo daño o pérdida causada por el huésped a los bienes, inmuebles propiedad del hotel deberá pagarlo de acuerdo con el valor establecido por la empresa.
Le recomendamos guardar sus objetos de valor en los lockers.
Todas las visitas a las habitaciones ocupadas por huéspedes quedan terminantemente prohibidas.
Podrá darse como finalizado el contrato de hospedaje por lo siguiente: por el transcurso del plazo convenido por violación de los pactos y reglamentos que lo regulen por cometer el huésped faltas a la moral o hacer escándalos que perturben a los demás huéspedes.
Todas las habitaciones son estrictamente libres de humo.
Les recordamos que deben registrar su entrada y avisar su salida en recepción.
Deberán entregar a su salida la llave de la habitación en recepción o con la persona encargada.
La hora para registrar su entrada serán a las 15:00 horas y la hora para desalojar la habitación será a las 12:00 horas.
Después de las 10: 00 pm horas el uso de las áreas comunes así como la terraza, pasillos y andadores queda prohibido,con el fin de lograr una convivencia sana para todos nuestros huéspedes
14. Toda reservación deberá contar con la confirmación electrónica enviada por nuestra oficina de reservaciones (no es necesario imprimirla). Y toda cancelación deberá hacerse por la misma vía y apegados a nuestra política de cancelaciones.El cliente puede cancelar la reserva de forma gratuita hasta 1 días antes de la fecha de llegada.
Todo el equipo en Be Holbox nos procuramos en hacer su estancia y nos gustaría que nos apoyen haciendo uso racional y moderado de todas nuestras instalaciones, así como evitar alterar el orden o provocar ruidos excesivos que incomoden o molesten a los demás huéspedes.Gracias y nos esforzaremos en que vivan una experiencia inolvidable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Be Holbox Youth Hostel Concept

A place designed with a modern Mexican and comfortable style. Be Holbox is perfect for backpackers, groups and adventure people. Private room, girl’s rooms and air conditioner rooms.

In our facilities you will find 7 mixed rooms with a bathroom each one and one private room as well. Kitchen with fridge, food court, lockers, rest areas with hamacs, Wi-Fi, TV at the public areas and rooftop bar are some of the services and in case you look for something more we can offer to you amazing tours through the Island. The front desk team will always help you with touristic information and also set safe transportation to Cancun, airport and Playa del Carmen with a big smile.

The rooftop bar is open 5 to 11pm for everybody and in here you can borrow some board games, other activities and a lot of fun.

Our staff will help you to get some information about activities in and outside of Isla Holbox like tours, restaurants, laundry, night life, shower towels and bicycles to go all around the island.

We can take care of your luggage while you are waiting for your bed or if you are checking out but you leave the island later. The front desk open at 8am and they finish at 10pm

Welcome to the best staying of your life!!! View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.6

  • Location 8.9

  • Staff 8.2

  • Atmosphere 8.0

  • Cleanliness 8.3

  • Facilities 7.5

Latest Reviews

  • 9.7


    19 Mar 2019
    Pros: Best location hostel on Island. closest to beach. amazing staff. rooftop terrace with bar. very secure. Big free breakfast, and free yoga twice daily make this the ideal place to stay. Cons: No pool and although there is a kitchen and fridge and miscrowave, there is NO stove, but im told they are working on getting one.
    Canada, Female, 41+
  • 9.4


    28 Apr 2019
    Really nice hostel, very helpful staff and they have bikes to hire + lots of info about tours in the area. Disappointing that the hostel bar was under renovation and we weren't told before arrival. Also the WiFi didn't work at all.
    England, Couple, 18-24
  • 9.1


    12 Apr 2019
    Great hostel. I did just fine without an ac. And the staff is amazing. Would come back!
    Norway, Male, 18-24
  • 9.1


    24 Feb 2019
    It was a last minute booking and we were really happy with our stay. What we would have needed a little bit better was the WiFi which they said they had but the connection was really bad. Otherwise, beds, staff, location and atmosphere was amazing! I would come back again!
    Sweden, Female, 18-24
  • 8.9


    07 Apr 2019
    Really good location, the hostel is brand new. Rooms are clean, tidy, beds super comfy and lockers are provided. Large kitchen for use, free filtered COLD water. Free yoga classes too which is a bonus. Only thing lacking for me was maybe the atmosphere, and the fact that towels were 50 pesos to rent (I usually bring mine but an inefficient laundry left me clothless and toweless) Overall a great stay though! Had an excellent night sleep there
    Italy, Female, 31-40
  • 8.9


    11 Mar 2019
    Chill and easy hostel, with a beautiful big terrace and cheap bar! Staff were really helpful and welcoming and the common spaces were well equipped. Slight downside was the rooms got very hot with no A/C but otherwise spacious and really comfy!
    Scotland, Female, 18-24
  • 8.9


    10 Mar 2019
    Really enjoyed my stay and would recommend this hostel! Dorms are comfortable, good mattress & pillow, powerful fans during the day and AC at night. Very secure with locked dorm doors & lockers also. Excellent free yoga class each day. Free breakfast was good, but would have liked more fruit. Upstairs terrace is lovely for relaxing. Cons - wifi is really awful. Bathrooms need more attention - Our door didn't lock, the floor turned to mud when wet, not enough shelves or hooks.
    Ireland, Female, 31-40
  • 8.6


    14 Feb 2019
    Nice hostel with cool rooftop bar area, with good atmosphere. WiFi was down whilst we were there which made it tricky to plan for the next part of our trip. Dorm rooms were spacious and clean but the bathroom could be cleaner, and was hard to share between so many people.
    England, Couple, 25-30
  • 8.0


    25 Feb 2019
    Nice hostel, just didn't find it to be very social. It's in a quite a good location and the breakfast is alright though. If you're more than one person it might be great
    Australia, Female, 18-24
  • 4.3


    05 Apr 2019
    This hostel has a lot of potential but staff is not so helpful and atmosphere is really bad fr a hostel. I wouldn’t recommend this place.
    Netherlands, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fitness Centre
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Towels Not Included
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities
  • Games Room