Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

charged 1 night in no show, cancelation or reduction numbers
72 hrs before just 1 noght
24 hrs befor charged the total of the reservation

Additional Terms and Conditions

Para hacer más grata su estadía les damos a conocer nuestras políticas internas. Le sugerimos se tome un tiempo para revisarlas.
Para la comodidad de todos nuestros huéspedes, las mascotas no están permitidas
Todo daño o pérdida causada por el huésped a los bienes, inmuebles propiedad del hotel deberá pagarlo de acuerdo con el valor establecido por la empresa.
Le recomendamos guardar sus objetos de valor en los lockers.
Todas las visitas a las habitaciones ocupadas por huéspedes quedan terminantemente prohibidas.
Podrá darse como finalizado el contrato de hospedaje por lo siguiente: por el transcurso del plazo convenido por violación de los pactos y reglamentos que lo regulen por cometer el huésped faltas a la moral o hacer escándalos que perturben a los demás huéspedes.
Todas las habitaciones son estrictamente libres de humo.
Les recordamos que deben registrar su entrada y avisar su salida en recepción.
Deberán entregar a su salida la llave de la habitación en recepción o con la persona encargada.
La hora para registrar su entrada serán a las 15:00 horas y la hora para desalojar la habitación será a las 12:00 horas.
Después de las 10: 00 pm horas el uso de las áreas comunes así como la terraza, pasillos y andadores queda prohibido,con el fin de lograr una convivencia sana para todos nuestros huéspedes
14. Toda reservación deberá contar con la confirmación electrónica enviada por nuestra oficina de reservaciones (no es necesario imprimirla). Y toda cancelación deberá hacerse por la misma vía y apegados a nuestra política de cancelaciones.El cliente puede cancelar la reserva de forma gratuita hasta 1 días antes de la fecha de llegada.
Todo el equipo en Be Holbox nos procuramos en hacer su estancia y nos gustaría que nos apoyen haciendo uso racional y moderado de todas nuestras instalaciones, así como evitar alterar el orden o provocar ruidos excesivos que incomoden o molesten a los demás huéspedes.Gracias y nos esforzaremos en que vivan una experiencia inolvidable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Be Holbox Youth Hostel Concept

A place designed with a modern Mexican and comfortable style. Be Holbox is perfect for backpackers, groups and adventure people. Private room, girl’s rooms and air conditioner rooms.

In our facilities you will find 7 mixed rooms with a bathroom each one and one private room as well. Kitchen with fridge, food court, lockers, rest areas with hamacs, Wi-Fi, TV at the public areas and rooftop bar are some of the services and in case you look for something more we can offer to you amazing tours through the Island. The front desk team will always help you with touristic information and also set safe transportation to Cancun, airport and Playa del Carmen with a big smile.

The rooftop bar is open 5 to 11pm for everybody and in here you can borrow some board games, other activities and a lot of fun.

Our staff will help you to get some information about activities in and outside of Isla Holbox like tours, restaurants, laundry, night life, shower towels and bicycles to go all around the island.

We can take care of your luggage while you are waiting for your bed or if you are checking out but you leave the island later. The front desk open at 8am and they finish at 10pm

Welcome to the best staying of your life!!! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.6

  • Location 9.0

  • Staff 8.1

  • Atmosphere 8.0

  • Cleanliness 8.1

  • Facilities 7.4

Latest Reviews

  • 9.1


    19 Jul 2019
    10/10 for location, cleanliness and kitchen. WiFi is very sporadic but who needs it when you're on an island anyway. The atmosphere is lacking - maybe if they offered some group activities this would improve. Otherwise a great stay and highly recommended!
    New Zealand, Couple, 25-30
  • 8.9


    08 Aug 2019
    Great hostel for the price. A/c in rooms was a nice touch. The ensuites were also nice and very clean. Some heads-up - the wifi is very slow (but understandable, it is an island), also the kitchen closes at 10ish pm so no access to drinking water during the night - also rule about no filling up bottles is a bit annoying, we shouldn't be using more plastic water bottles, especially on this beautiful island.
    Ireland, Mixed Group, 18-24
  • 8.9


    22 Jul 2019
    Had a great stay here, huge thanks to mili, great location, relaxed, clean, comfy beds, atmosphere was ok, would be great if they provided water for waterbottles, otherwise would stay here again.
    Ireland, Female, 31-40
  • 8.9


    21 Jul 2019
    Nice hostel with good sun deck. The AC and beds are good too. WiFi was pretty temperamental when I was there and the stove it super old and took ages to cook anything
    England, Male, 25-30
  • 8.9


    29 May 2019
    Great hostel! Nice staff and the rooftop is perfect to escape a little from the burning sun at the beach. Spacious rooms and lockers. I would definitely come back.
    Germany, Female, 18-24
  • 8.6


    18 Jul 2019
    By the time I had to leave I’d really warmed up to the place, I’d read the other reviews so knew what to expect. The staff work really hard and are nice once you break the ice with them. It felt a little clicky at first though. Some of my food went missing which wasn’t great also heard other people’s bits and bobs had disappeared- no important valuables. I met some lovely people there. Kitchen was good. Wifi is not great/ doesn’t work at all at times but that’s to be expected as it’s an island.
    Australia, Female, 25-30
  • 8.0


    03 Sep 2019
    Nice hostel, the common areas are great, but the couple room is tiny, and the bathroom not that nice. Andrea was amazing and so helpfull! Doesnt have though yoga and breakfast, we thought it did.
    Germany, Couple, 25-30
  • 8.0


    27 Aug 2019
    The hostel was nice and clean not much atmosphere no activities in the evenings so difficult to meet people here as a solo traveler. Staff were not overly friendly but somewhat helpful.
    Ireland, Female, 25-30
  • 6.9


    28 Aug 2019
    Hostel is pretty nice except our room smelt a little bit funky. My sheets were quite dirty with like little mould spots i think they were? Shower pressure is terrible. Rooftop is nice for evening drinks and meeting new people. The one thing I really disliked was the fact you couldn’t fill up your water bottle with drinking water, which is terrible for the environment when you have to keep buying plastic water bottles. Kitchen was okay, it always smelt funny though. Staff were okay
    Australia, Female, 18-24
  • 5.1


    04 Aug 2019
    Cheap place With a good location.
    Brazil, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fitness Centre
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Towels Not Included
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities
  • Games Room