Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Best Guest Porto Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Best Guest Porto Hostel is in a recently renovated building in the 'heart of Porto' and is part of the 'World Heritage' protected area.

Best Guest Porto Hostel is located in Old town near the São Bento train station, just around the São Bento metro station and is also near to all the main city attractions (3 to 5 min walk): The charming area of Ribeira, Sé Cathedral, Clerigos Tower, Palácio da Bolsa, São Joao Theatre, and D. Luis I bridge. To visit the port wine cellars in Cais de Gaia, the distance from our hostel is about 15 minutes walking. The hostel is just in front Mouzinho da Silveira fountain.

Our rooms have: A private bathroom (exception: twin rooms), central heating, spacious individual lockers, large orthopedic beds, free bed linen, towels for rent (included in twin and double rooms) key card access.The hostel has a fully equipped kitchen, two lounge areas, free high-speed WiFi in the whole building.
Buffet breakfast.

A 24 hours reception with a friendly and multilingual staff.

Best Guest Porto Hostel Policies and Conditions:
Check in from 15:00 to 22:00h.
Check out before 11:30h.

Cancellation policy: 48 hours before arrival.

The following taxes apply:
VAT of 6% included on room prices.
City Tax of 2€ per person per night for the first 7 nights, not included in room prices (payable at check-in in cash).

***Please note:
•Guests checking-out before the pre-arranged check-out date will not be refunded the price paid on arrival
•Payment is made at check-in in cash only;
•Guests will be requested to pay a security 5€ deposit in cash per person on check-in, which will be refunded at the end of the stay, after keys are returned.
•At the check-in all guest has to show a valid passport or national ID card
•The building has no elevator;
•People travelling with children under the age of 18, have to book a private room or dorm room to be used only by the child and family or group of people; children cannot share dorms with strangers; Children under 12 years old are not accepted at the hostel;

No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.9

  • Staff 9.5

  • Atmosphere 8.5

  • Cleanliness 9.7

  • Facilities 9.1

Latest Reviews

  • 10.0


    30 Sep 2021
    Reception was great, help with parking and moving to the first floor was so helpful. We had a really good experience.
    USA, Female, 41+
  • 10.0


    28 Sep 2021
    We did a tour around Portugal and this was the last hostel we stayed at. It was definitely worth it! Super friendly staff at the breakfast bar and the reception. The room was nice and clean. Thank you for such a nice stay in Porto!
    Germany, Female, 18-24
  • 10.0


    27 Sep 2021
    I had such a pleasant stay at Best Guest. The staff were so friendly and accommodating. Check out was at 1130 but I wasn’t leaving Porto until the evening and they allowed me to store my bags at the hostel while I explored the city. The rooms were very nice and clean. They had someone at the reception 24/7 and made you ring in to come into the hostel so I felt very safe staying there.
    USA, Female, 18-24
  • 10.0


    14 Aug 2021
    I really loved to stay there
    Romania, All Female Group, 25-30
  • 9.4


    18 Aug 2021
    The experience at Best Guest was excellent! A special shout-out to Marcos, for being super friendly, helpful, and patient. Flavia was also really nice! Location is fantastic, room facilities too.
    Portugal, Couple, 25-30
  • 9.1


    31 Aug 2021
    Located in a prime place. Closer to many attractions
    India, Male, 31-40
  • 8.9


    06 Oct 2021
    Overall a very nice place
    USA, Male, 41+
  • 8.6


    28 Aug 2021
    Amazingly situated! Very clean and friendly/helpful staff. I loved everything about this hostel, except breakfast which was too plain and boring. Porto has amazing food so I would recommend skipping the hostel breakfast and grabbing something nearby. Overall I would 100% recommend staying in this hostel!
    Canada, Female, 18-24
  • 8.0


    22 Sep 2021
    The hostel is very good located, close to all the highlights in Porto, the rooms are clean and comfortable. There is no real common area so it is not a place to meet other people. For conclusion if you looking for a nice, clean and quiet place to stay in a good location, it is your place... If you search for some atmosphere and to meet other fellow travelers i wouldn't recommend this place...
    Germany, Male, 31-40
  • 7.4

    Very Good

    07 Oct 2021
    I need Receipt for Booking No - Send to my email please Booking Ref: 101290-513938668
    Ireland, Male, 41+
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi