Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Best Guest Porto Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Best Guest Porto Hostel is in a recently renovated building in the 'heart of Porto' and is part of the 'World Heritage' protected area.

Best Guest Porto Hostel is located in Old town near the São Bento train station, just around the São Bento metro station and is also near to all the main city attractions (3 to 5 min walk): The charming area of Ribeira, Sé Cathedral, Clerigos Tower, Palácio da Bolsa, São Joao Theatre, and D. Luis I bridge. To visit the port wine cellars in Cais de Gaia, the distance from our hostel is about 15 minutes walking. The hostel is just in front Mouzinho da Silveira fountain.

Our rooms have: A private bathroom (exception: twin rooms), central heating, spacious individual lockers, large orthopedic beds, free bed linen, towels for rent (included in twin and double rooms) key card access.The hostel has a fully equipped kitchen, two lounge areas, free high-speed WiFi in the whole building.
Buffet breakfast is offer.

A 24 hours reception with a friendly and multilingual staff.

Best Guest Porto Hostel Policies and Conditions:
Check in from 15:00 to 23:00h.
Check out before 11:30h.

Cancellation policy: 48 hours before arrival.

The following taxes apply:
VAT of 6% included on room prices.
City Tax of 2€ per person per night for the first 7 nights, not included in room prices (payable at check-in in cash).

***Please note:
•Guests checking-out before the pre-arranged check-out date will not be refunded the price paid on arrival
•Payment is made at check-in in cash only;
•Guests will be requested to pay a security 5€ deposit in cash per person on check-in, which will be refunded at the end of the stay, after keys are returned.
•At the check-in all guest has to show a valid passport or national ID card
•The building has no elevator;
•People travelling with children under the age of 18, have to book a private room or dorm room to be used only by the child and family or group of people; children cannot share dorms with strangers; Children under 12 years old are not accepted at the hostel;

No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.4

  • Location 9.7

  • Staff 9.5

  • Atmosphere 8.7

  • Cleanliness 9.1

  • Facilities 9.0

Latest Reviews

  • 10.0


    17 Oct 2019
    It's very good ! It's clean and comfortable. Staff are very friendly .. Especially the girl in the reception 😁
    Palestine, Male, 25-30
  • 10.0


    12 Aug 2019
    Very clean place, perfect for calm travellers, staff super friendly and ready to help.
    Canada, Male, 25-30
  • 9.4


    26 Sep 2019
    Very central location, easy to go anywhere from there. Staff was super kind and helpfull, especialy Marcos! I would love to come again!
    Serbia, Female, 31-40
  • 9.4


    03 Sep 2019
    The hostel was clean, felt safe, and was a fantastic location. The breakfast was standard (don't expect much), but appreciated. The staff were incredibly helpful and welcoming, particularly Marcos, Beatriz, and Andre. The only downside is that the hostel faces a busy street, and cars inevitably make a lot of noise on cobblestone. Unfortunately, this made for a sleepless night, but this is nothing to fault the hostel for - just be aware that you won't sleep incredibly well.
    Canada, Female, 25-30
  • 8.9


    04 Nov 2019
    Achei ruim que eles nao foram nem um pouco flexíveis quanto ao horário do check-in, eu cheguei só 20 minutos antes e eles me fizeram esperar mas de resto a estadia foi boa. Cafe da manhã bom, quarto super limpo e equipado, o staff bom me emprestaram um guarda chuva para eu andar na cidade também ja que eu n tinha estava a chover muito.
    Brazil, Male, 18-24
  • 8.6


    30 Oct 2019
    Nice place, comfy beds. Rooms aren't the biggest but its manageable and the lockers work. Front desk guys are real helpful and the kitchen is awesome, with everything you need and heaps of space. Mixed bag of people, ranging from backpackers to old couples which was a bit odd, and there wasn't much of a backpacker/social vibe to the place. Facilities all great apart from the shower drain which was clogged and meant you had to shower ankle deep in other people's filth which wasn't nice.
    Australia, Male, 18-24
  • 8.6


    22 Sep 2019
    Had a room that looked over the courtyard, unfortunately was woken every night with people hanging out and smoking Staff were lovely and super helpful!
    New Zealand, Couple, 25-30
  • 8.6


    02 Sep 2019
    Good breakfast, amazing location, helpful staff. Could have more activities to help people staying here get to know each other
    England, Female, 18-24
  • 8.0


    13 Nov 2019
    Good location hostel Very cheap but not the best for solo travelers. No social areas or any activities
    Greece, Male, 18-24
  • 8.0


    26 Oct 2019
    It wa good stay with breakfast included and facilities to prepare our food too.
    India, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines