Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Best Guest Porto Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Best Guest Porto Hostel is in a recently renovated building in the 'heart of Porto' and is part of the 'World Heritage' protected area.

Best Guest Porto Hostel is located in Old town near the São Bento train station, just around the São Bento metro station and is also near to all the main city attractions (3 to 5 min walk): The charming area of Ribeira, Sé Cathedral, Clerigos Tower, Palácio da Bolsa, São Joao Theatre, and D. Luis I bridge. To visit the port wine cellars in Cais de Gaia, the distance from our hostel is about 15 minutes walking. The hostel is just in front Mouzinho da Silveira fountain.

Our rooms have: A private bathroom, central heating, spacious individual lockers, large orthopedic beds, key card access.The hostel has a fully equipped kitchen, two lounge areas, free WiFi internet in the whole building.
Buffet breakfast is included.
A 24 hours reception with a friendly and multilingual staff.

Best Guest Porto Hostel Policies and Conditions:

Check in from 15:00 to 23:00h.
Check out before 11:30h.

Cancellation policy: 48 hours before arrival.
Payment upon arrival only by cash.
Breakfast included.

Please note:
The following taxes apply:
VAT of 6% included on room prices.
City Tax of 2€ per person per night not included in room prices (payable at check-in in cash).

No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.9

  • Staff 9.6

  • Atmosphere 8.8

  • Cleanliness 9.6

  • Facilities 9.1

Latest Reviews

  • 10.0


    21 Mar 2019
    I barely stayed a whole night because I had to leave at 4AM to catch a flight, but the little time I had there was amazing! Such great staff, nice facilities. Very clean room, bathroom, sheets, everything. Kitchen was also nice. Location was the best! Only a few minutes walk to anywhere. The best lockers with key card access. 15/10 would recommend!
    USA, Female, 18-24
  • 10.0


    13 Mar 2019
    Perfect place to stay in Porto
    Ukraine, Couple, 18-24
  • 9.7


    24 Jan 2019
    The location is amazing, you are truly in the heart of the city. The facilities are great and the staff is very warm and welcoming. I strongly recomend Best Gest Porto Hostel if you plan on visiting this picturesque and beautiful city.
    Spain, All Female Group, 18-24
  • 9.4


    04 Apr 2019
    This hostel has a great location that's really central and within walking distance to the nearby attractions. It takes me 10-15 minutes to walk to Dom Luis bridge, Clérigos Tower etc. Not difficult to locate from the metro/train station when coming by from the airport too. It's a cosy and comfortable place to stay in, with nearby food and shops too. The place is clean and neat.
    Singapore, Female, 25-30
  • 9.4


    10 Feb 2019
    Positives: great location, helpful staff, great shower (heat and pressure good), good security with key card. Negatives: small locker (couldn’t fit a large suitcase) - this then meant room was crowded with luggage.
    Australia, Couple, 18-24
  • 9.1


    06 Apr 2019
    A lovely hostel in an excellent location. The staff were very friendly and helpful, but it's not a really social hostel. The only downside is it's a bit noisy with timber staircase - you can hear other guests going up and down quite loudly.
    Australia, Female, 41+
  • 9.1


    03 Apr 2019
    Great time here. Wish they had more lounging space and organized social events outside of the hostel.
    Bulgaria, Female, 18-24
  • 8.9


    21 Dec 2018
    It was really good. The breakfast is included and is great, the location couldn't be better and the bedrooms are cozy and confortable. What I found weird is that there is no common area to meet other guests, but besides that was a really nice stay.
    Portugal, Female, 18-24
  • 8.6


    07 Apr 2019
    Not your typical hostel experience. The reception and lobby is much like that of a hotel. Although I was 6 hours early to check-in, they still allowed me breakfast in the morning. Be weary that there is no elevator and many floors in the hostel. My room was spacious enough to maneuver, the beds were made and also very clean. The "lockers" to stow your luggage are not secured and can be accessed by anyone. There's only one bathroom per room and no extra bathroom facilities which created a wait
    Spain, Female, 25-30
  • 8.6


    01 Apr 2019
    Nice stay here- shared bathroom is one toilet/ shower/ two sinks per room. Took long to shower with six person room
    Canada, All Female Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines