Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Best Guest Porto Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Best Guest Porto Hostel is in a recently renovated building in the 'heart of Porto' and is part of the 'World Heritage' protected area.

Best Guest Porto Hostel is located in Old town near the São Bento train station, just around the São Bento metro station and is also near to all the main city attractions (3 to 5 min walk): The charming area of Ribeira, Sé Cathedral, Clerigos Tower, Palácio da Bolsa, São Joao Theatre, and D. Luis I bridge. To visit the port wine cellars in Cais de Gaia, the distance from our hostel is about 15 minutes walking. The hostel is just in front Mouzinho da Silveira fountain.

Our rooms have: A private bathroom (exception: twin rooms), central heating, spacious individual lockers, large orthopedic beds, free bed linen, towels for rent (included in twin and double rooms) key card access.The hostel has a fully equipped kitchen, two lounge areas, free high-speed WiFi in the whole building.
Buffet breakfast.

A 24 hours reception with a friendly and multilingual staff.

Best Guest Porto Hostel Policies and Conditions:
Check in from 15:00 to 22:00h.
Check out before 11:30h.

Cancellation policy: 48 hours before arrival.

The following taxes apply:
VAT of 6% included on room prices.
City Tax of 2€ per person per night for the first 7 nights, not included in room prices (payable at check-in in cash).

***Please note:
•Guests checking-out before the pre-arranged check-out date will not be refunded the price paid on arrival
•Payment is made at check-in in cash only;
•Guests will be requested to pay a security 5€ deposit in cash per person on check-in, which will be refunded at the end of the stay, after keys are returned.
•At the check-in all guest has to show a valid passport or national ID card
•The building has no elevator;
•People travelling with children under the age of 18, have to book a private room or dorm room to be used only by the child and family or group of people; children cannot share dorms with strangers; Children under 12 years old are not accepted at the hostel;

No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.5

  • Location 9.8

  • Staff 9.9

  • Atmosphere 9.4

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 10.0


    10 Dec 2019
    I really love this hostel. Clean and nice. I also loved the breakfast. Location is really close to Sao Bento station. Make sure you bring the euro cash. If you didn't bring it, and if you have to withdraw the cash, never ever use the ATM 'Euronet' right behind the hostel. It's almost robery. The card key also works as a lock of private cabinet, so it's good to keep your things safe. And they lend you hair dryer. When I visit Porto again then, I would love to stay here again.
    South Korea, Female, 18-24
  • 9.7


    24 Jun 2021
    As this being my first hostel experience, it was amazing. I never thought hostels could be so nice, clean, and secure. The staff were super friendly and always wanted to help! I would definitely visit the place again. I loved the security lockers with the electronic cards mechanIsm. however, i believe the kitchen should have a better ventilation system.
    Egypt, Female, 18-24
  • 9.7


    27 Aug 2020
    I had a good experience here. Thank you for a great stay
    Vietnam, Female, 25-30
  • 9.7


    18 Feb 2020
    The hostel is central in Porto. You can walk to every main attraction and the hostel gives out a lot of info material for tours. If you're unsure about what to do or have a question about a tour the staff will help you. They're super friendly. They have a super long breakfast (from 7:30-11am). The rooms are extremely clean and the bathroom (which you only share with your roommates) gets cleaned every day. The wifi works perfectly in the common areas as well as in the rooms.
    Germany, Female, 18-24
  • 9.4


    04 Jul 2021
    Pleasurable stay, would definitely come back! The people were super friendly and helpful. Felt very safe because of security precautions and also taking COVID-19 into account. The kitchen was nice, clean and ready to use and the breakfast was very good, though some eggs or cheese could be added to feel more fullfiling . Would also suggest different laundry detergent for the bedsheets to smell better, but cleanliness overall was on spot! Thank you Best Guest Hostel!✨
    Greece, Female, 18-24
  • 8.9


    17 Aug 2020
    Very nice hostel. Great location, helpful staff. Facilities are ok, breakfast was ok considering Covid. Lockers available in rooms
    Georgia, Female, 18-24
  • 8.9


    10 Jan 2020
    The hostel was very good. Fantastic price-quality. If you are looking for a cheap deal, this is a perfectly located hostel.
    Portugal, All Male Group, 18-24
  • 8.9


    04 Nov 2019
    Achei ruim que eles nao foram nem um pouco flexíveis quanto ao horário do check-in, eu cheguei só 20 minutos antes e eles me fizeram esperar mas de resto a estadia foi boa. Cafe da manhã bom, quarto super limpo e equipado, o staff bom me emprestaram um guarda chuva para eu andar na cidade também ja que eu n tinha estava a chover muito.
    Brazil, Male, 18-24
  • 8.0


    13 Nov 2019
    Good location hostel Very cheap but not the best for solo travelers. No social areas or any activities
    Greece, Male, 18-24
  • 6.9


    21 Dec 2019
    English: The room was too small. For a tall person, the double room at the top floor is really uncomfortable. It is not said that they do not have lift for 4 floors. No light at all on the double room. Not worth it at all!!. The mattress was too old and it was like sleeping on top of a wire brush. I have to ask for an extra blanket to put it between the mattress and the sheet. Not confortable at all. Español: NO reserven en la planta alta la habitación doble!!!!.
    Spain, Female, 31-40
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi