Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Best Location Hostel

Book more than 4 days in advance for Free Cancellation.
7.7
  • Perfect Location
  • Helpful Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Best Location Hostel is indeed directly in the city center of Vienna, look it up on the map! Our guests SAFE up to 8 EUR PER DAY on the daily public transportation cost - because you don't need it when staying with us, you can walk to all the main sights! It is the only hostel on the official Vienna city center map, closest to all sights within walking distance, check the map! The property offers the following amenities free of charge: FREE Bedsheets (basic pillow cover & linen) FREE City maps FREE Lockers in all rooms (bring your own lock) FREE high-speed WiFi in all rooms FREE Power Sockets in all rooms FREE USB chargers in all rooms FREE Coffee / Tea / Drinking Water FREE Handsanityzers FREE Board games FREE Poker Table FREE Late check-in (see online check-in details below) You can use a microwave/grill, hot water kettle, refrigerator, plates, cutlery, cups, free coffee/tea... but there is NO full-size kitchen with a stove in the ordinary sense of it. A variety of supermarkets are within one minute's walk. There are various non-profit vending machines for your convenience, offering toothbrushes with paste and cover for just 1 euro, earplugs, tampons, all 1euro, or even premium padlocks (3 EUR) in case you forgot to bring your own. A very nice sightseeing art gallery displays all major sights throughout the hallways. IMPORTANT please read: Payment: Reservations with invalid, declined and/or expired credit cards will be invalidated, especially virtual third party credit cards by Revolut, MB-way or similar, if payment is declined the booking will be invalid. You must have enough funds to guarantee the full remaining balance NOT just the deposit that you paid online. You need a guaranteed bed, we need a guaranteed payment - it's fair and simple. Credit card fees may apply. Luggage Storage: due to Covid restrictions we currently do not offer this service in order to minimize the guest frequency at the hostel. If you need to store luggage, you can use lockers at Train stations or book one day more if you have a very late departure. Please plan ahead. Late or delayed check-in arrivals: You can arrive at night if you simply fill out the online check-in form on our and upload your ID (take a picture or screenshot with a mobile phone from your passport will suffice). Provided that your payment clears you will get an email with a code and instructions on how to enter it after we prepare everything. Guests for late check-in must book one day in advance and do the online check-in process ON the day of arrival. You must be able to receive emails, have power on your mobile device to retrieve the email (Wi-Fi in front of reception if needed), and understand some basic English in order to follow the email instructions on how to enter the property. Age Limit: We do not accept guests younger than 18 and older than 50 years of age. Making a booking outside the age limit will block our availability and therefore make you liable for the booking balance, the same policy as a no-show will apply. Exceptions may be made for private rooms. 14 years and above can stay when accompanied by adults. Disclaimer: Bookings are only possible by credit card, we do not take bookings by phone or email, please book online. Entrances and halls are monitored with CCTV cameras, every guest accepts this measure of security without further permission in written or spoken form. The entire property is to be kept smoke and fire-free, items producing heat of any kind (gas or electric cookers, stoves, toasters, candles, etc ) are prohibited and not allowed inside the hostel. Guests under the influence of alcohol and/or drugs will be denied check-in. We reserve the right to cancel a reservation and exile guest/s due to disturbing behavior in which case no refunds will apply. Guests are liable for damages to the property and/or third parties. Keyless is a minimum charge of 25 EUR. The hostel's liability is limited to the maximum amount of the booking value under any circumstance. There will be no refunds for any third-party faults or causes. Best Location Hostel Policies & Conditions: Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay. Third-party Credit card fees may apply of up to 5% on top of your balance. Check-in at reception: from 14:00-18:00 Online check-in past 18:00 / 6:00 p.m. is available. No curfew, you can enter 24 hours once you have checked in. Check out: until 10 a.m. (late check out is fined after 11 a.m. with 10EUR per Person as it delays staff) Early check-out is possible anytime by dropping the bedsheets in the designated blue boxes and dropping the key in the designated white box inside the hostel. This property may pre-authorize your card before your arrival. Breakfast is not included and not offered. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.8

  • Security 8.4

  • Location 9.0

  • Staff 6.8

  • Atmosphere 7.3

  • Cleanliness 7.4

  • Facilities 7.2


Latest Reviews

  • 10.0

    Superb

    10 May 2022
    Good hostel next to museum quartier and main shopping street. Good directions and fast entry thru the online check in system. Very good value
    Poland, Male, 25-30
  • 10.0

    Superb

    10 May 2022
    Nice central hostel, very well located to walk to all sights. Got an early check in for free, 3 hours earlier.
    Germany, Male, 31-40
  • 9.4

    Superb

    30 Apr 2022
    I enjoyed it here. I might come again
    Croatia, Male, 31-40
  • 8.3

    Fabulous

    26 Apr 2022
    I've spent one night there, arrived late and left the next morning but overall good experience, it's clean and well organized for people coming late and/or leaving early.
    France, Female, 18-24
  • 7.7

    Very Good

    09 May 2022
    Beautiful place!
    Italy, Female, 18-24
  • 7.4

    Very Good

    25 Apr 2022
    The location is fine, but the beds make a lot of noise, the only power outlets are near the door, so you have to leave your stuff charging there. The bathrooms are fine and the hostel is clean overall. The walls are really thin, you can hear people talking or carrying their suitcases down the stairs, so if you’re a light sleeper you might have problems.
    Brazil, Female, 18-24
  • 6.9

    Good

    19 Apr 2022
    Very basic hostel. There are only 2 public toilets in the whole hostel so sometimes it can be difficult to get into one and neither one has a mirror. Also, there are only two showers, although I never had a problem showering when I wanted and the showers are spacious. The room I was in was a 6 person room and should’ve only been a 4 person room based on the size of it. Very cramped. definitely not a party hostel Bc there are signs everywhere asking you to be quiet after 8pm. Free coffee and tea.
    USA, Female, 25-30
  • 5.7

    Rating

    02 May 2022
    Staff kept telling people to stay in beds which were already taken causing confusion. I was given a bed that looked slept in. The book exchange has no books in. The common room was boring and is just a table. The rooms are very cramped and bedding/bed/pillow is bad quality. However the location is very good.
    England, Male, 18-24
  • 2.9

    Rating

    03 May 2022
    El peor hostel en el que me hospedé. Las habitaciones son extremadamente chicas, las camas estan pegadas una a otra. No hay nadie en recepción que te explique un poco la ciudad, o te recomiende que hacer. La persona que nos dio las toallas nos atendió super mal. No volvería nunca mas y tampoco lo recomendaría.
    Italy, Male, 31-40
  • 2.6

    Rating

    20 Apr 2022
    This hostel is very bad. The layout is very strange, the bathrooms were gross and very dirty, the beds are flimsy cheap metal beds that squeak anytime you move, the pillows are so thin and the beds do not have any plugs beside your bed so you have to charge your electronics on a table in the middle of the room at night. The staff were very rude and would tell you to just move away rudely when they wanted to “clean”. There is not enough toilets for the amount of people staying in the hostel. Would only stay
    Australia, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
Services
  • Express check-in / out
  • Internet Access
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi


×