Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

At least 2 days notice before check in any later then will take one night rent per room taken

If no show then will take up to one night rent per room

Additional Terms and Conditions

For groups over 6 there will be no free pick up from the Willesden Green tube station

Check in
Monday to Saturday = 11am - 5:30pm
and on Sunday = 11am - 3:45pm

if you know that you will arriving later then the check in times above then please contact and we can make further arrangements to leave your keys out and meet with you the next morning.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Best London Hostels

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

If you are looking to meet and socialise with other friendly travellers, at Best London Hostels you can choose from 4, 6, 8 or 10 bed dorm rooms, mixed or female only!
We are not a party hostel, but we offer friendly, relaxed 'homely' accommodation. The hostel has a great atmosphere where you can socialise with other travellers to give you that feel for London life. There's no curfew, so you can discover our beautiful city on your own terms!

All bedding is provided. Large, fully equipped shared kitchen, comfortable lounge room with plasma T.V, garden area, night caretaker, daily cleaners, no curfew, FREE INTERNET (basic wifi connection and shared computers provided), coin operated washer and dryer on site.

you can start your day exploring this great city full of energy!

Cancellation policy : 24h
Check in : 11.00
Check out : 10.00
24 hours notice to cancel your booking and in case of a late cancellation or no show there would be a cancellation fee of one nights rent.
Please note our youth hostel unfortunately has an age restriction of 18-45 years old. We offer private accommodation for guests outside of this age bracket.

We have a minimum spend of £250 to make payment by credit/debit card
Any payments made by card incur a 5% surcharge. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 8.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    06 Jun 2019
    It has been great
    Bulgaria, Male, 25-30
  • 7.4

    Very Good

    27 Apr 2017
    Okay here's the deal: I didn't read the reviews when I booked this place. When I finally did I was worried to say the least! But it was actually quite nice. Keep in mind that they own multiple buildings-apparently I stayed in the nicest one! But it was clean, had a great kitchen, many showers and toilets (yes there was TP), a tv and pool table, and linens weren't terrible. Otherwise yeah, service isn't great. Be flexible! They want you to pay in cash. Check-in isn't standard. No free breakfast.
    USA, Female, 18-24
  • 7.1

    Very Good

    20 Sep 2019
    This place has all the ambiance of a bus station to purgatory and most of the residents are long term. Felt safe though, and the trains and plenty to do are just a five minute walk away. There are no staff onsite except the manager(?/owner?) will come hang around in the evening to make sure people are not drinking. The place is dry, by the way, which can be a great thing or a flaw depending on who you are. Do not show up at the address listed by the website. 22 anson is not the real address.
    Canada, Couple, 18-24
  • 6.9


    08 Dec 2018
    My girlfriend and I stayed in a double room this December. What we liked about the place is the safe neighborhood, the cafes and restaurants around the area, 4 mins walking to the underground station and the location itself it’s maybe 25 mins to go everywhere in London by the underground. We don’t like that most the time the kitchen and restrooms are not clean and the room itself nobody comes to clean it so sometimes we had to do everything by ourselves. Anyway you pay for what you get. We like
    Egypt, Couple, 18-24
  • 6.9


    14 Jul 2017
    This negative comment, but staff(cleaner&check-in lady) was very usefull and helpfull. I booked property at Aston Rd, the company is update me at the day of arrival that I need to go to the Chartsword 39- just a two miles away :-))); when I arrived there- the decission was taken to send me to another property- this time it was only short walking distance- but what the hell it is???? I waited the check-in's girl more than 20 minutes. The PCs are full of viruses and extremly slow.
    Belgium, Male, 31-40
  • 4.6


    07 Jul 2017
    The owner was rude and disorganized. He did not answer his phone when we came to check-in. After an hour of waiting, he answered and said "so?" when we said we were waiting for him. He took us to a different hostel down the road. The shower was clean but the sinks and bedding were not. Someone also left their shoes in the communal bathroom and it smelled and another person had passed out in the bathroom overnight as well. The metro ride was not too long but you get what you pay for.
    Canada, Mixed Group, 18-24
  • 3.7


    09 Sep 2019
    No refunds, no staff around the hostel at night, the hostel was filled with brochures to rent apartments for cheap, turns out those flyers were old. (False Advertisement) soap was missing from most of the bathrooms which goes to show it was a very unsanitary environment! The staff was rude, and didnt feel as if they cared about my situation or anything about me for that matter.... never again.
    USA, Male, 25-30
  • 2.0


    03 Jul 2017
    Absolutely no security for such a shady area. Nearest hostel employees are 20 minutes away. I stayed with a lunatic who would constantly wake me up because he'd be arguing with himself and yelling. They didn't even kick him out after he attacked someone in the hostel. I also payed for my stay in cash but they never gave me my change back like they promised.
    USA, Male, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
Food & Drink
  • Tea & Coffee Making Facilities