Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Big Bear Hostel is only 3-5 minutes walking distance to Hualien train station and the bus station. Free Wi-Fi is provided throughout the hostel. Every room is equipped with air conditioners, sturdy still/wooden bedscomfortable thick mattresses/quilt/clean bed sheet, fans, free personal lockers, international sockets and a shared bathroom. All our beds are made with extra size up to 100x220cm. The cozy common room is equipped with internet access/ cold and hot drinking water/ tea/coffee, refrigerator/ microwave/ a hot plate / toasters and a min oven, all free for guests to use. There is also a free luggage storage area and a free bicycle/scooter parking area at the hostel. Washing machines and dryers are provided at the balcony.

The friendly staff speak both English and Chinese fluently at the tour information desk in Big Bear Hostel, provide free city/tour map, and are willing to arrange all the tour packages for you such as day tour packages for Taroko National Park /East coast scenic area/East rift valley scenic area, whale watching, white water rafting and river tracking. There is also a day tour package from Hualien to Kenting. All the tour cars/buses pick up and drop off at Big Bear Hostel.

With the convenient store is just next door and the 7-11 is just around the corner, many local eateries/coffee shops/massage parlors/cinema/bowling house nearby, guests can enjoy the convenience of the city life while staying in the quiet street of the hostel. This affordable hostel is only 10-minute walking distance to the city center, 10-minute drive to Ziqiang night market, 10-minute drive to Qixintan beach, 50-minute bus ride to Taroko National Park and 30 minutes train ride to Ching-Shui Cliff.

***Propety Policies & Conditions:
1. Check in from 2pm and check out until 11am.
2. only cash is accepted upon arrival.
3. Cancellation policy: At least a 3-day advance notice prior to the arrival date is required.
4. Smoking is not allowed. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.3

  • Staff 9.0

  • Atmosphere 8.0

  • Cleanliness 8.1

  • Facilities 7.6

Latest Reviews

  • 10.0


    08 Jul 2019
    Great hostel, very clean and helpful staff. Location is quite far from beaches and night market, but that's made up for by being under 5 minutes walk from the train station, making it perfect for going to Taroko
    Scotland, Male, 25-30
  • 9.7


    20 Mar 2019
    Loved this hostel. The employee was so friendly and helped me out a lot. It was pretty clean and the location is perfect as it's a couple of minutes of walking to the train station. I also loved the atmosphere, a lot of friendly foreigners but also Taiwanese people to speak with!
    Puerto Rico, Male, 25-30
  • 9.4


    19 Nov 2019
    Nothing more to expect to stay there within your limited budget. It is close to the train station, so it is easy to catch the bus to go to Taroko Gorge. The staff is very helpful too. I like the decoration at the hostel. The paintings are very lovely and artistic.
    Vietnam, Female, 31-40
  • 9.4


    09 Apr 2019
    Hostel was close to the bus station which was so nice a bus away from the night market. Felt safe in the earthquake that happened when I was there. Close to a 7/11
    USA, Female, 18-24
  • 9.4


    28 Mar 2019
    Not very far from the station...stayed here for a day only. The washrooms were clean. Nice location. I wish they had cycles to rent though.
    India, Male, 31-40
  • 9.1


    15 Apr 2019
    Good hostel indeed. Good facilities. Close to station, further from the downtown area. Must decide which you prefer.
    England, Male, 31-40
  • 8.3


    10 Oct 2019
    No complaints for the price, although be warned bathrooms are pretty minimal - very small with toilet and shower in same room with no separate cubicle for the shower. Also would not recommend to those not good with heights, as you may end up on the 3rd level of a pretty high bunkbed!
    Scotland, All Female Group, 25-30
  • 8.3


    28 Mar 2019
    Cheap and well located, staff was friendly and welcoming but didn't seem to always be around, probably because it never was too busy Easy access to restaurants and things nearby, hualien is quite small and easily walkable.
    USA, Male, 18-24
  • 8.0


    21 Nov 2019
    Good place to stay for a couple days and close to the train station. However, the rooms were 9 beds, and even 2/3 full was overkill. It was listed as an 8 bed, so I imagined 4 bunk beds, but it was 3 triple bunk beds! Thankfully I was on the bottom. I'm glad we came during November because I was unsure how to turn on the AC, no instructions. Staff were nice and let me play with their puppy. Would recommend
    USA, Female, 18-24
  • 6.0


    19 Jul 2019
    The air conditioner can only be opened from 19:00 to 10:00, if u get earlier to the hostel and want to take a little break, the room will be very hot. There is no dry and wet separation in the toilet and it's really small like the normal Asian home style. BTW when i check in my room's door is already open.
    Taiwan China, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities