Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Why stay at Big Hostel? Free breakfast, free wifi, 24 hour facilities, late check-out, free luggage storage, an amazing location within walking distance of all the city’s attractions and a small, friendly team ready to assist you whenever you need!

Big Hostel is designed with the convenience of the traveller in mind, starting with a free continental breakfast daily for all guests. Our fully equipped kitchen, lounge area (with unlimited free wifi) and laundry facilities are all open 24 hours for guest use. The hostel also boasts a large rooftop terrace with BBQ and sun deck, perfect for relaxing on a sunny afternoon or for socialising in the evening. At BIG we pride ourselves on making our guests feel welcome and at home so our reception is staffed 24 hours, available to assist you any time you need.

We offer check-in for dormitories from 12pm and from 2pm for private rooms, but you are welcome to arrive any time before, store your bags with us and use the facilities until check-in. Being only a few minutes walk from Central Station, you can arrive quickly from the airport within 20 minutes and enjoy your day! We offer a later check-out than most hostels (11am) and free luggage storage after checkout. Departing guests are welcome to use the kitchen and lounge facilities for the day.

BIG also promotes eco-friendly practices: recycling facilities, a service for donating unwanted clothes to community charities, emphasis on sustainable energy and even a worm farm!

The rooms at BIG are a selection of mixed and female only 8, 6 and 4 share dormitories, plus a large range of private rooms (singles, twins, doubles and 4, 5 and 6 person family rooms), most with private bathrooms. The building is fully air-conditioned throughout and each floor is serviced by both an elevator and stairs. We take security seriously so the hostel is only accessible by key overnight and CC TV cameras are throughout the common areas of the building.

So come and enjoy BIG, the perfect "home away from home" for your stay in Sydney! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.1

  • Location 9.3

  • Staff 9.1

  • Atmosphere 8.2

  • Cleanliness 8.0

  • Facilities 8.5

Latest Reviews

  • 9.7


    07 Sep 2019
    I keep coming back to this hostel when I need a place to stay in Sydney. Clean, friendly staff, big rooms with lockers. Guests are of mixed ages and nationalities.
    Sweden, Female, 31-40
  • 9.4


    20 Aug 2019
    First time staying at a hostel and I'm glad it was this one. Staff are friendly and informative, Faith was super nice and cute. The location is perfect to explore the city. I really enjoy the rooftop patio but it sucks that they close it by 10 pm. Overall highly recommend this hostel and will definitely rebook when I go back to Sydney.
    USA, Male, 25-30
  • 9.4


    05 Jul 2019
    Private en-suite room was practically a comfy hotel. Super helpful staff and great location. Would recommend
    England, Couple, 18-24
  • 9.1


    12 Jun 2019
    This was a great spot and we saw singles, couples, friends, and families staying at this hostel. It’s a bit removed from the super touristy spots in Sydney, which we appreciated. We stayed in a private two person room and it was clean and comfortable. WiFi is only available in the lobby/common area, but it’s a nice area!
    USA, Female, 25-30
  • 8.9


    16 Jul 2019
    I loved the hostel and it’s location.
    Italy, Female, 18-24
  • 8.9


    08 Jun 2019
    Great location for the city and the hot spots in Surrey Hills. Also a stones throw from the central station too which was perfect for me. On checking out the receptionist was a little rude to me, otherwise I had thought all the staff were decent and really helpful during my stay.
    England, Female, 31-40
  • 8.0


    15 Aug 2019
    Feels a little overpriced for what you get for a single. The room didn't feel as clean as I would have liked. But the staff was friendly and the location was great for walking and close to the train station.
    USA, Female, 31-40
  • 8.0


    11 Jul 2019
    Fine hostel for city trip. Not recommended when traveling by car due to lack of in-house parking.
    Netherlands, Male, 31-40
  • 8.0


    10 Jun 2019
    A pretty good hostel. The rooms are nice and big, but the hostel as a whole needs some tlc. No plugs by the beds and very limited when sharing an eight bed dorm. I had the displeasure of a bed against the same wall as the shower wall so it was constantly loud every time someone took a shower at all hours. Bathrooms need a lot of love. Still, friendly staff and I enjoyed the proximity to central station.
    USA, Female, 18-24
  • 7.4

    Very Good

    10 Aug 2019
    An okay hostel in a good location. Easy walk to many nearby eateries and train station. The facilities could use some improvements and more cleaning could be done. The bed itself was very comfortable and the hostel was surprisingly quite at night so we always felt well rested. WiFi barely worked for us. They had to reset it multiple times. It made it difficult for us to check into our flights. Breakfast was disappointing. Would recommend for a short visit.
    USA, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities