Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Why stay at Big Hostel? Free breakfast, free wifi, 24 hour facilities, late check-out, free luggage storage, an amazing location within walking distance of all the city’s attractions and a small, friendly team ready to assist you whenever you need!

Big Hostel is designed with the convenience of the traveller in mind, starting with a free continental breakfast daily for all guests. Our fully equipped kitchen, lounge area (with unlimited free wifi) and laundry facilities are all open 24 hours for guest use. The hostel also boasts a large rooftop terrace with BBQ and sun deck, perfect for relaxing on a sunny afternoon or for socialising in the evening. At BIG we pride ourselves on making our guests feel welcome and at home so our reception is staffed 24 hours, available to assist you any time you need.

We offer check-in for dormitories from 12pm and from 2pm for private rooms, but you are welcome to arrive any time before, store your bags with us and use the facilities until check-in. Being only a few minutes walk from Central Station, you can arrive quickly from the airport within 20 minutes and enjoy your day! We offer a later check-out than most hostels (11am) and free luggage storage after checkout. Departing guests are welcome to use the kitchen and lounge facilities for the day.

BIG also promotes eco-friendly practices: recycling facilities, a service for donating unwanted clothes to community charities, emphasis on sustainable energy and even a worm farm!

The rooms at BIG are a selection of mixed and female only 8, 6 and 4 share dormitories, plus a large range of private rooms (singles, twins, doubles and 4, 5 and 6 person family rooms), most with private bathrooms. The building is fully air-conditioned throughout and each floor is serviced by both an elevator and stairs. We take security seriously so the hostel is only accessible by key overnight and CC TV cameras are throughout the common areas of the building.

So come and enjoy BIG, the perfect 'home away from home' for your stay in Sydney! View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.6

  • Location 9.7

  • Staff 8.6

  • Atmosphere 7.6

  • Cleanliness 7.4

  • Facilities 7.2

Latest Reviews

  • 10.0


    19 Sep 2019
    Great room! Kitchen with breakfast! Great staff! So central!!
    USA, Female, 41+
  • 9.7


    07 Sep 2019
    I keep coming back to this hostel when I need a place to stay in Sydney. Clean, friendly staff, big rooms with lockers. Guests are of mixed ages and nationalities.
    Sweden, Female, 31-40
  • 9.4


    18 Oct 2019
    It was my first place for my trip to Australia and it was the most good experience ever, the location is perfect, staffs are so friendly, good guests and pretty cool that they have nice rooftop. In general I really had great time out there.
    South Korea, Male, 18-24
  • 9.4


    20 Aug 2019
    First time staying at a hostel and I'm glad it was this one. Staff are friendly and informative, Faith was super nice and cute. The location is perfect to explore the city. I really enjoy the rooftop patio but it sucks that they close it by 10 pm. Overall highly recommend this hostel and will definitely rebook when I go back to Sydney.
    USA, Male, 25-30
  • 8.6


    23 Nov 2019
    Great location, great kitchen, washing machines are always a bonus. Dorms aren't anything special but get the job done. Good vibes in the common areas with lots of travellers. Will definitely be back!
    Australia, Male, 25-30
  • 8.0


    14 Dec 2019
    the staff was very friendly as well as our roommates in a 8 bed dorm. the place was pretty secure and the location perfect to explore sydney. all in all there actually is no bad thing to say, there are always ways to do better, but this really is enough.
    Germany, Couple, 18-24
  • 8.0


    10 Dec 2019
    Advice to solo-travellers: don't stay here if your expecting social atmosphere. Many of the guests are permanently staying here, unsocial and not even willing to have a chat. For everyone else, this is an ok hostel in nice location and recommended. In the night it wasnt nice that the guests kept the window open, mosquitoes came in and gave bad bites. The toilet areas need updating. All other areas were nice.
    Finland, Male, 25-30
  • 7.4

    Very Good

    27 Nov 2019
    This hostel is in a great location; close to Central Train Station nestled in the Surry Hills neighborhood. All the locals told Surry Hills was a great area to explore further and I was not disappointed. For my first ever stay in a hostel, I was surprised at the lack of locks/security for my single occupancy room; just a keyed-entry lock on the doorknob. No deadbolt or chain locks inside the room--rather unsettling. The bed and the pillows could use an update.
    USA, Female, 41+
  • 5.7


    16 Oct 2019
    There was chewing gum on the walls to stop the beds from scraping the walls. Squeaky mattresses. A smelly smell that smelt...smelly 😀. The bathrooms needed serious attention. If it wasn't for the friendly and diverse staff this place would've been an absolute sh** hole.
    USA, Couple, 18-24
  • 5.1


    16 Nov 2019
    I've stayed in a lot of hostels, and while Big Sydney staff were friendly, I don't think I'll be going back. The entire facility needs a deep clean: used bandaids were stuck on the wall next to my bed with other bodily fluids, and the bathrooms were moldy. Despite signs everywhere, most tenants don't follow the rules or clean - this would be solved by clearly stating the rules to each person on check-in. The kitchen was big, but dirty. Common area and lockers were large. Quite noisy, and no AC.
    USA, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities