Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Why stay at Big Hostel? Free breakfast, free wifi, 24 hour facilities, late check-out, free luggage storage, an amazing location within walking distance of all the city’s attractions and a small, friendly team ready to assist you whenever you need!

Big Hostel is designed with the convenience of the traveller in mind, starting with a free continental breakfast daily for all guests. Our fully equipped kitchen, lounge area (with unlimited free wifi) and laundry facilities are all open 24 hours for guest use. The hostel also boasts a large rooftop terrace with BBQ and sun deck, perfect for relaxing on a sunny afternoon or for socialising in the evening. At BIG we pride ourselves on making our guests feel welcome and at home so our reception is staffed 24 hours, available to assist you any time you need.

We offer check-in for dormitories from 12pm and from 2pm for private rooms, but you are welcome to arrive any time before, store your bags with us and use the facilities until check-in. Being only a few minutes walk from Central Station, you can arrive quickly from the airport within 20 minutes and enjoy your day! We offer a later check-out than most hostels (11am) and free luggage storage after checkout. Departing guests are welcome to use the kitchen and lounge facilities for the day.

BIG also promotes eco-friendly practices: recycling facilities, a service for donating unwanted clothes to community charities, emphasis on sustainable energy and even a worm farm!

The rooms at BIG are a selection of mixed and female only 8, 6 and 4 share dormitories, plus a large range of private rooms (singles, twins, doubles and 4, 5 and 6 person family rooms), most with private bathrooms. The building is fully air-conditioned throughout and each floor is serviced by both an elevator and stairs. We take security seriously so the hostel is only accessible by key overnight and CC TV cameras are throughout the common areas of the building.

So come and enjoy BIG, the perfect "home away from home" for your stay in Sydney! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.2

  • Location 9.3

  • Staff 9.0

  • Atmosphere 7.8

  • Cleanliness 8.1

  • Facilities 8.5

Latest Reviews

  • 9.7


    08 Apr 2019
    Awesome hostel in a great location, walking distance to most places ( or a short bus ride away)! Staff was lovely and accommodating! Will for sure be back when heading to Sydney again. Thanks!
    Australia, Female, 18-24
  • 9.7


    29 Mar 2019
    Nice rooftop and large common room. Lots of families and longer-term guests. No curtains on beds. Windows don’t open and no fan/air vents so even the 4 bed dorm was stuffy. Great water pressure in shower. Very helpful staff. No sleeping on common area sofas. Extra charge to use a Visa/MasterCard and $20AUD key deposit. You make your own bed on arrival and return all bedding at check-out. Charge for towels. Very close to Central and Museum train stations.
    USA, Female, 41+
  • 9.1


    10 Apr 2019
    It was a relief to find a hostel like this in Sydney - this is not a party hostel and you get to make some friends there. The equipment of the kitchen is great and staff is super helpful - Ali and Steve were my favorite :)) Definitely worth the extra dollar for this quiet and friendly place.
    Czech Republic, Male, 25-30
  • 8.9


    29 Mar 2019
    Great atmosphere. Comfy bed. A bit far from town, although the train station is right in front of the door
    Brazil, Female, 31-40
  • 8.9


    28 Mar 2019
    Bathrooms and common area could be cleaner. They had female dorms which was great, and comfy beds!
    Canada, Female, 18-24
  • 8.6


    14 Mar 2019
    Nice safe room. Very secure. Free breakfast. Big lockers Everything you want really.
    England, Male, 25-30
  • 8.0


    12 Apr 2019
    Good hostel in the centre of Sydney!
    England, Mixed Group, 18-24
  • 7.7

    Very Good

    05 Apr 2019
    I select a room a male room and then I have a mixed room
    Colombia, All Male Group, 18-24
  • 7.7

    Very Good

    07 Mar 2019
    Good location in center and close to Central train station with direct connection to Airport. As name states, hostel is big and has plenty of people there. Staff is supportive.
    Poland, Male, 31-40
  • 6.9


    09 Mar 2019
    Great location. We paid for a room with aircon - waste of time. Window stuck open, air con won’t go lower than 21°C, extra machine they brought in was broken. Just pay less and stay in the fan room. Another issue was the stench in the room, absolutely foul, probably due to certain long term guests. Kitchen okay, very small for size of the hostel but never seemed too busy which was good. Breakfast a good touch.
    England, Couple, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities