Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Why stay at Big Hostel? Free breakfast, free wifi, 24 hour facilities, late check-out, free luggage storage, an amazing location within walking distance of all the city’s attractions and a small, friendly team ready to assist you whenever you need!

Big Hostel is designed with the convenience of the traveller in mind, starting with a free continental breakfast daily for all guests. Our fully equipped kitchen, lounge area (with unlimited free wifi) and laundry facilities are all open 24 hours for guest use. The hostel also boasts a large rooftop terrace with BBQ and sun deck, perfect for relaxing on a sunny afternoon or for socialising in the evening. At BIG we pride ourselves on making our guests feel welcome and at home so our reception is staffed 24 hours, available to assist you any time you need.

We offer check-in for dormitories from 12pm and from 2pm for private rooms, but you are welcome to arrive any time before, store your bags with us and use the facilities until check-in. Being only a few minutes walk from Central Station, you can arrive quickly from the airport within 20 minutes and enjoy your day! We offer a later check-out than most hostels (11am) and free luggage storage after checkout. Departing guests are welcome to use the kitchen and lounge facilities for the day.

BIG also promotes eco-friendly practices: recycling facilities, a service for donating unwanted clothes to community charities, emphasis on sustainable energy and even a worm farm!

The rooms at BIG are a selection of mixed and female only 8, 6 and 4 share dormitories, plus a large range of private rooms (singles, twins, doubles and 4, 5 and 6 person family rooms), most with private bathrooms. The building is fully air-conditioned throughout and each floor is serviced by both an elevator and stairs. We take security seriously so the hostel is only accessible by key overnight and CC TV cameras are throughout the common areas of the building.

So come and enjoy BIG, the perfect "home away from home" for your stay in Sydney! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.1

  • Location 9.2

  • Staff 9.0

  • Atmosphere 7.9

  • Cleanliness 8.0

  • Facilities 8.5

Latest Reviews

  • 9.4


    05 Jul 2019
    Private en-suite room was practically a comfy hotel. Super helpful staff and great location. Would recommend
    England, Couple, 18-24
  • 9.4


    17 May 2019
    The staff was fantastic. They gave me an upgrade. Cute little room, with private bathroom. The terrace on the roof is very welcoming, and full off green plants, comfortable chairs. Parking is a pain, as it is costing a fortune. Otherwise a very pleasant stay at BIG HOSTEL
    Denmark, Female, 41+
  • 9.4


    08 May 2019
    Stayed there for 10 nights and absolutely loved it! Kitchen and common room are great, big enough and clean. Felt really safe there. Staff is always nice and helpful! Guests are an interesting mixture of backpackers, normal tourists (families too) and residents living there. No party hostel which I absolutely adored but you can still have a nice time on the rooftop or in the common room. Loved the free bookshelf and the free yoga lessons. Locationed very central (20 minutes walk to Opera House)
    Germany, Female, 31-40
  • 9.1


    12 Jun 2019
    This was a great spot and we saw singles, couples, friends, and families staying at this hostel. It’s a bit removed from the super touristy spots in Sydney, which we appreciated. We stayed in a private two person room and it was clean and comfortable. WiFi is only available in the lobby/common area, but it’s a nice area!
    USA, Female, 25-30
  • 9.1


    04 May 2019
    Rooms were nice and big with a great kitchen facility and clean showers. The people at the reception desk were kind and engaged in light conversation. Not a very social hostel, but our roommates were great (a friend and I ended up being the only females on the entire floor) and the hostel is close to cinemas, good food, local parks, grocery stores and an easy bus trip to Bondi! Definitely would stay here again :)
    Canada, Female, 18-24
  • 8.9


    08 Jun 2019
    Great location for the city and the hot spots in Surrey Hills. Also a stones throw from the central station too which was perfect for me. On checking out the receptionist was a little rude to me, otherwise I had thought all the staff were decent and really helpful during my stay.
    England, Female, 31-40
  • 8.0


    11 Jul 2019
    Fine hostel for city trip. Not recommended when traveling by car due to lack of in-house parking.
    Netherlands, Male, 31-40
  • 8.0


    10 Jun 2019
    A pretty good hostel. The rooms are nice and big, but the hostel as a whole needs some tlc. No plugs by the beds and very limited when sharing an eight bed dorm. I had the displeasure of a bed against the same wall as the shower wall so it was constantly loud every time someone took a shower at all hours. Bathrooms need a lot of love. Still, friendly staff and I enjoyed the proximity to central station.
    USA, Female, 18-24
  • 7.4

    Very Good

    14 May 2019
    The hostel was okay for a few nights but nothing special. The beds were small and uncomfortable and pillows awful. The bathrooms were pretty dingy and not all that clean. Probably wouldn’t stay here again
    USA, Couple, 25-30
  • 6.3


    18 May 2019
    We’re hosteling this summer to meet other backpackers and people from around the world. What we found is females with no social skills what so ever! They made no eye contact and could barely mutter a polite “hello”? I was wondering why there were no sockets near my upper bunk, only to find the female before my check-in hid sockets for upper bunk under her bunk and spread stuff strategically around her bed so to keep all of us cramped to the wall and from discovering what she had done, how RUDE!
    USA, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities