Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

What we do best at Big & O’s is make our friends part of our family. The second house has the perfect atmosphere with a relaxing outdoor seating area, which is a great place to meet to people and share our experiences of Thailand. It’s also where we host amazing BBQ parties!
As it’s still very close to the first house, we are still located in the best part of the Chiang Mai with the Saturday market nearby. We’re also right beside the local market which has some of the best street food you’ll ever have in Chiang Mai!

The dorms are fully equipped with fan and individual mosquito nets. Not only that, everything is new and spotlessly clean! The Lanna style house also has beautiful wooden balconies on the second floor! Very soon we will be building our own coffee shop for you too! You’ll never want to leave us!

***Property Policies and Conditons***
1).Check in Time: 12:30-18:00 2. Check out Time: 11:30.
Please note the reception is open from 07.30 - 22.00. Latest check in is 18.00. However, if you need to arrange a time outside of this, please let us know and we'll do everything we can to help!
2). Cash payment only upon check in at the property.
3). 3 days advance notice for free cancellation. The deposit is non-refunable. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.3

  • Location 9.6

  • Staff 9.9

  • Atmosphere 9.3

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    13 Jul 2019
    An amazing place to stay at in chiang mai! The people are unbelievably nice and helpful, especially regarding tour booking. We had a great time there and can only recommend it! Thanks for the lovely stay.
    Austria, Female, 18-24
  • 10.0


    10 Jun 2019
    Had a wonderful time here, bit hot in the rooms but it was real laid back and chill. Staff was super friendly!
    Belgium, Male, 18-24
  • 10.0


    03 Jun 2019
    A very fantastic hostel! All the staff were lovely and the accomodation was exceptional. Would recommend anyone to stay here!
    Australia, Female, 18-24
  • 10.0


    25 May 2019
    Very nice and friendly workers
    England, Male, 18-24
  • 9.7


    09 Jul 2019
    The owner of this hostel was incredibly helpful during our stay, going above and beyond all expectations. Always willing to make calls for us to help us with the language barrier to book excursions. Really kind and funny guy as well. Only issue was we weren't warned the 3 person basic room didn't have AC. There were 2 fans in the room, it was hot but not unbearable.
    Canada, Male, 18-24
  • 9.7


    10 Jun 2019
    We had a lovely stay with Big in Nog and O’s Hostel. He couldn’t have done more for us. He organized our elephant sanctuary visit, cooking class and a tour to a temple. He really made our stay so enjoyable and easy. The hostel itself is clean and cool. It is also very well situated.
    Ireland, All Female Group, 18-24
  • 9.7


    31 May 2019
    Amazing place to stay, really chilled atmosphere really close to the Saturday and Sunday walking market. Staff were amazing and super friendly! The nicest bakery right across the road. Will definitely stay again when in Chiang Mai!
    England, Female, 18-24
  • 9.4


    29 May 2019
    Really great location super close to the city walls, a 2 min walk from the food market. Staff was extremely friendly and helpful! Not a particularly great place to meet people as the only common area is outdoors. Also two friends had to move hostels because the mosquitos were sooooo terrible in the upstairs 4 bed dorm despite the netting! Make sure to stay in the 8-bed on the main floor.
    Canada, Female, 25-30
  • 9.4


    27 May 2019
    Great place for a chill vibe. I really enjoyed my time here, met cool people but also could be alone when I wanted. Easy walk to town where you have everything - 7/11 + pharmacy with bug spray and sunscreen. Bigs is super helpful, so friendly. Staff are around and the place is very clean. I am booking again when I come back in A few days!
    USA, Female, 18-24
  • 8.6


    11 Jun 2019
    I enjoyed staying here, and it was a nice place to have as a base-camp during a couple of days of exploring Chiang Mai.
    USA, Female, 18-24
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Wi-Fi