Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy of no refund on the booking deposit or booking fee for a cancellation, no show or reduction in numbers.

Additional Terms and Conditions

To confirm the booking, customers have to send us a mail to to explain the terms and conditions. Besides, to cancel customers have to advice one week before.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Bilbao Akelarre Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Bilbao Akelarre Hostel is located a few minutes walking from Guggenheim Museum, San Mames Stadium, the river and the main Universities such as Deusto, Universidad del País Vasco (UPV-EHU) and Universidad de Sarriko. Deusto Metro Station is 600 metres away.

We offer shared rooms with lockers, free WIFI, cleanness’s and games room. It is a very cosy hostel where you will able to rest and sleep. You will feel at home away from home. 36 beds.

Complimentary breakfast is served every day in the kitchen.

You can get tourist information of the area at the hostel and there is also a bicycle rental service

Other attractions closed by to Bilbao Akelarre are The Euskalduna Palace and Ría de Bilbao Sea Museum are both within 850 m.

If you are looking for a nice hostel to stay with personal attention, family atmosphere, cleanness, friendly staff, and much more then this is your place.

Our check out is until 12:00 a.m! and the breakfast from 8 - 10:30: fruit, cereal, bread, croassanes, muffins, chocolate, coffee and tea! If you go before 8 a.m we give you the breakfast to take away!

If you arrive later than 23pm until 8am, we will provide you an access code 24 hours.

Registration Number: BBI00005

Check in: 13:30 pm
Check out: 12:00 pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 7.6

  • Staff 9.7

  • Atmosphere 8.7

  • Cleanliness 9.3

  • Facilities 8.7

Latest Reviews

  • 10.0


    05 Jul 2019
    Great people make this place very nice. Location os Great. Also they address problema right away. Very appreciated
    Italy, Female, 41+
  • 10.0


    04 Jul 2019
    Excellent, cheap safe fun option
    USA, Male, 18-24
  • 10.0


    29 Jun 2019
    Excellent hostel in everyway with great location and super staff. Also very clean! One comment, there is no "lounge room" with sofas etc. so you could only sit at communal or small tables - would be nice if there was a sofa or two.
    USA, Female, 41+
  • 9.4


    17 Jun 2019
    A great find that is close to the city. The staff are wonderful. I met some lovely people along the way and was happy to be allowed to check in earlier than I had intended. It is located a few minutes walk from a vibrant part of town, that has loads of bars and eateries. I felt very safe and welcomed. The hostel has a very relaxed vibe and you can come and go as you please - great find and would highly recommend staying here.
    Ireland, Male, 41+
  • 9.1


    23 May 2019
    Pretty good location, not too far from the Guggenheim and other main attractions in the city. The staff was incredibly friendly and accommodating. Bathrooms are decently clean and the rooms are good.
    USA, Male, 18-24
  • 8.6


    03 Jul 2019
    Great everything except location. It seemed really far from all the sights and especially the old town.
    USA, Male, 18-24
  • 8.3


    16 Jun 2019
    The hostel is about a 20 minutes walk from the city center and the Guggenheim museum, but there are supermarkets and bars / food in the neighborhood. The crowd includes visitors doing the camino because it’s one of the recommended places to stay for pilgrims - this makes for an interesting mix of people. The breakfast is pretty good for an included breakfast and the staff are very helpful. The reception closes after ten or so (and so does the beer fridge), but late check-ins were still possible.
    Germany, Male, 31-40
  • 8.0


    09 Sep 2019
    The staff are generally quite friendly and helpful. they have a cheap printing service (for boarding passes, etc...). The breakfast is decent. The hostel is quite clean in comparison to other hostels I've stayed in in southern Europe. Only issue, really, is that it is a little far from attractions (30 min walk to Guggenheim, 45 min walk to Casco Viejo). Other than that, great stay
    Singapore, Male, 18-24
  • 7.1

    Very Good

    18 Jun 2019
    The location is not excellent (20 min walk from center city) and the kitchen facilties is just a microwave. But on the other hand, everyone was friendly, nice and for the most part traveling by themselves which was a nice bonus. Great for a 2 day stay.
    USA, Male, 18-24
  • 4.9


    25 Aug 2019
    The staff here are very helpful, however the facilities could probably do with an upgrade.
    Australia, Male, 31-40
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Key Card Access
  • Meeting Rooms
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Games Room
  • Wii