Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Bilbao Metropolitan Hostel by Bossh Hotels

Book more than 3 days in advance for Free Cancellation.
  • Nice Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Bilbao Metropolitan Hostel is the perfect match for your holidays in Bilbao and Spain. We have a vast experience in the hospitality industry as well as having an extensive knowledge of the city, capitalizing both elements to bring a great experience to our guests and travellers.

We are located in one of the best areas of Bilbao, near to some of the finest attractions of the city such as Catedral de Santiago, Puente Zubizuri, Guggenheim Museum Bilbao and Museum of Fine Arts of Bilbao, amongst other important landmarks of our city.

We have several types of accommodation options, all of them are dorms with several capacities. In addition, we have several common areas where our guests and travellers will be able to get together and exchange past experiences and future plans.

Bilbao Metropolitan Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.

Non smoking.

The maximum period of stay is 14 days.
Número de licencia: BBI0041.

Children under 18 must be accompanied by an adult and can only be accommodated in private rooms.

For bookings of 10 or more beds, as well as for bookings of EUR 300 or more, special conditions and additional supplements may apply.
In response to the coronavirus (COVID-19), the accommodation applies additional health and safety measures at this time.
Food and beverage services at this accommodation may be limited or unavailable due to coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this accommodation is taking steps to ensure the safety of customers and staff. For this reason, some services and facilities may be limited or unavailable.
Due to the coronavirus (COVID-19), this accommodation has reduced reception hours and other services.
Guests must show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur supplements.
Please inform Bilbao Metropolitan Hostel in advance of your expected arrival time. To do this, you can use the special requests box when making the reservation or contact the accommodation directly. Contact details appear on the booking confirmation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 6.4

  • Location 6.0

  • Staff 7.8

  • Atmosphere 5.8

  • Cleanliness 6.6

  • Facilities 7.2

Latest Reviews

  • 9.7


    23 Feb 2022
    A great hostel . Good kitchen . Lovely common room and computers availible . Nice spacious rooms with moderns bathrooms . And an overall lovely experience
    England, Couple, 18-24
  • 9.1


    17 Jan 2022
    Exclente ubicación y el staff! Lo súper recomiendo para un viaje cortito a conocer la ciudad.
    Spain, Female, 18-24
  • 8.6


    25 Feb 2022
    They were flexible with me and I appreciate that so much!
    USA, Male, 25-30
  • 8.3


    11 Sep 2022
    Chill hostel, was only there for a night but good room and bathroom. Staff was really nice and was able to get my laundry done which was great. Good kitchen as well with the basics.
    Netherlands, Female, 18-24
  • 8.0


    08 Oct 2021
    Decent hostel, does the job
    Ireland, Male, 31-40
  • 7.4

    Very Good

    19 Feb 2022
    The worker at this hostel was an absolute doll. We were supposed to be in a mixed dorm, but she moved us into an all-girl dorm to sleep for the night. Bring your own lock, because they have lockers to lock your things during the night! You can rent a towel for a euro, and overall it was a good stay. The area is a little sketchy.
    USA, Female, 18-24
  • 6.6


    29 Jul 2022
    Everything was okay, but wouldn’t really recommend this one for foreign travellers who are looking for a more social vibe. Located in a sketchy part of town and did not have much of an atmosphere. But the price was good and facilities were adequate.
    Canada, Male, 31-40
  • 6.6


    03 Aug 2021
    Good location close to center. Room was fine but light from outside made it impossible to sleep. Also surprised by the amount on mosquitos in Bilbao that infested the room
    United Arab Emirates, Male, 25-30
  • 6.0


    01 Jul 2022
    FYI not a traveler hostel, felt more like dirty locals crashing for the night, cheap as f*** if all you need is a bed and you're a heavy sleeper, I couldnt sleep at night with the dirty crazy person across from me, people coming into the room at 5am or 3am, not even drunk or anything just like arriving at that time??? Theres a light right outside the window and you can hear people talking almost all night. However it was really quite clean for the most part, location definitely kinda sketch
    USA, Male, 18-24
  • 6.0


    06 Nov 2021
    The biggest downside was that they sold you a 1 euro lock for your locker, but it didn't actually work to prevent your locker from being opened. Coming from a hostel that cost the same amount per night in San Sebastian with much stronger luggage/building security, nicer common spaces, and much better location, BOSH was underwhelming.
    USA, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Hot Showers
  • Reading Light
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Wi-Fi