Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

volunteer or charity group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Billabong Hostel Phnom Penh

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Centrally located. Free WIFI. Large saltwater swimming pool and garden. Hot showers. Fully air-conditioned rooms.
Inner spring mattresses. Quality Linens.

Only minutes from Central Market, Sorya Department Stores. 1km from the Riverfront.

Featuring a restaurant and bar with cosy hangout areas around the pool.
All our spacious rooms have comfy beds, private showers, toilet facilities, air conditioning, and lockers for your belongings. You'll get a set of bed linen, towel, Wi-Fi as well as maps with all essential information about the going-ons in town.

A refundable (returned upon checkout) key deposit of US$10 is required per person staying in the dorm rooms at check in. The key deposit must be paid in cash. Age requirement in the dorms 18-50 years old. Older than 50 years old is welcome in our private rooms. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.1

  • Location 8.6

  • Staff 8.0

  • Atmosphere 8.2

  • Cleanliness 8.9

  • Facilities 8.9

Latest Reviews

  • 10.0


    29 Mar 2019
    Staff is very helpful: they have organized tours every day to the killing fields and genocide museum, they will help with visas to neighboring counties, and they will help with all your transportation needs. The pool is a necessity in the sweltering heat. The rooms are clean and air conditioned, and the bathrooms are some of the biggest and best I’ve ever seen at a hostel! Albeit, they are only made for one person at a time (not stalls). Highly recommend!
    USA, Female, 18-24
  • 9.1


    30 Mar 2019
    Is was the perfect choice for our trip. The room and bathroom are very clean, the pool is amazing and food is good. It’s a little far from the night market, but that’s not such a big deal, you can easely walk there. Highly recomended!
    Romania, Female, 25-30
  • 8.9


    28 Mar 2019
    Staff is very friendly and helpful. Some english could be improved on the bar side but also our job as travellers to improve on our local language. Rooms were very clean. Rooms cold but be prepared for power outages. Bathrooms need to focus more on veing vleaned regularly. Smelled awful. Very helpful. Sorted iut our visas and bus rides. Atmosphere need improving. Activities around the pool and music otherwisa people are just antisocial
    Canada, Couple, 25-30
  • 8.9


    22 Mar 2019
    Fine hostel with nice dorms and a really good pool! Very cozy and a good place to stay
    Denmark, All Female Group, 18-24
  • 8.9


    21 Mar 2019
    Great place to show up after taking the night bus! The staff will let you sleep in the chairs by the pool until your room is ready. There wasn't much of an atmosphere for meeting people, but it seemed like pretty much everyone at the hostel hangs out around the pool during the day.
    USA, Female, 25-30
  • 8.6


    23 Mar 2019
    Great hostel in the center of Phnom Penh. Big, nice pool right by the in-house restaurant and bar. Chill place, although it almost had more of a hotel vibe to it. The dorms were nice. Not too much space though, and we had trouble with our AC as well. Lots of cockroaches in the bathroom, which was off-putting. However, this might have just been bad luck with our particular dorm. Would still recommend this place if you're staying a few nights in Phnom Penh!
    Norway, Male, 18-24
  • 7.7

    Very Good

    29 Mar 2019
    Relaxed vibe which was nice. The rooms got cold enough to sleep. The bathrooms and beds were clean. Easy walk to pubstreet Long walk to town.
    USA, Male, 18-24
  • 7.1

    Very Good

    31 Mar 2019
    I stayed in a private room, which was super spacious and clean. There is a lovely pool and bar to chill at; and the staff are pretty friendly. However I didn’t get much of a vibe here and they don’t lay on any events to help get people to socialise. Having said this, in terms of a base, the facilities are good.
    England, Female, 31-40
  • 6.9


    29 Mar 2019
    Pros: location is pretty decent Cons: no hot water in our shower, only one toilet between 10 people, staff were rude, electricity kept cutting out, they try to sell you SIM cards for $5 when you can get the exact same one across the street for $2, swimming pool full of hair and gunky stuff Would probs not stay here again
    England, Mixed Group, 18-24
  • 5.4


    20 Mar 2019
    Pros: nice pool, good aircon in room, shower good for tall person, good lockers in room, bike rentals available. Cons: multiple staff rude and unhelpful making me feel uneasy during the check in process(no smile, and always telling me to look on internet when asking local questions or just saying they don’t know and moving away rather than trying to help. Room for lugage is left open and not watched so anyone can go into the room. More like a hotel vibe than a hostel vibe. Would not book again.
    Canada, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Cots Available
  • Hair Dryers
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Swimming Pool
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • DVD's