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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

volunteer or charity group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Billabong Hostel Phnom Penh

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Centrally located. Free WIFI. Large saltwater swimming pool and garden. Hot showers. Fully air-conditioned rooms.
Inner spring mattresses. Quality Linens.

Only minutes from Central Market, Sorya Department Stores. 1km from the Riverfront.

Featuring a restaurant and bar with cosy hangout areas around the pool.
All our spacious rooms have comfy beds, private showers, toilet facilities, air conditioning, and lockers for your belongings. You'll get a set of bed linen, towel, Wi-Fi as well as maps with all essential information about the going-ons in town.

A refundable (returned upon checkout) key deposit of US$10 is required per person staying in the dorm rooms at check in. The key deposit must be paid in cash. Minimum age requirement is 18 years old. View House Rules

Overview

Treat yourself to a little luxury without the price tag at Billabong Hostel. Lounge by our saltwater swimming pool or hook up to our free Wi-Fi while you think of some suitable hashtags. Our common room's the ideal place to get chatting to other travellers, and there's a bar where you can try the local spirits. For lunch, whether you want sticky rice or chips, you’ll be able to get both Asian and Western dishes from our on-site restaurant. We also host daily tours that explore Cambodia's culture and history.

Location

We’ve got a super laid-back spot surrounded by landscaped gardens but close to the centre of Phnom Penh. Pay a visit to the home of Cambodia’s king at The Royal Palace (a 20-minute walk away) or learn about the country’s past at the National Museum (a 15-minute walk from us). For some authentic fish amok (curry), head down to the waterfront for Phnom Penh's night markets, a 20-minute stroll away. If you’re coming in from Phnom Penh International Airport, the best way to reach us is by tuk-tuk or taxi. The journey takes about 30 minutes.

Rooms and Dorms

With floor-to-ceiling windows, our rooms feel refreshingly airy and some even have a balcony or terrace. You can keep cool on your bunk with our air con. Both the private rooms and shared dorms (mixed or female-only) come with free lockers, bed linen, towels and en-suites. We should probably mention our inner-spring mattresses too – they’re really comfy!

Extras and activities

Does breakfast in bed sound too tempting to resist? If you’re in one of our private rooms, that's what you'll get! We’ll treat you to room service – and satellite TV too. Throughout your stay, we’ll be on reception 24/7 to answer your questions and hand out free city maps. We can book your ongoing transport to make life a little easier, and we'll also arrange an airport transfer.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 8.6

  • Staff 7.9

  • Atmosphere 7.8

  • Cleanliness 8.3

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    23 Jan 2020
    Spring mattress, AC units in all rooms, bathrooms and rooms are cleaned daily. All that’s missing is free shampoo. Very helpful staff, same people everyday. They got a security guard at night, so if you have a bike nothing to worry about. Made many friends and contacts at this hostel.
    USA, Male, 25-30
  • 9.7

    Superb

    23 Jan 2020
    The location of this property is great. All the important places to visit are in and around the area, you can just walk to these places. Check in was very easy and hassle free. Staff were really sweet and helpful. Facilities were good and they have the facility to keep your luggage also. An ATM is located within the property. Even if you have to get to airport early in the morning or late at night, vehicles are available. Overall it was a good experience.
    India, Mixed Group, 31-40
  • 9.4

    Superb

    27 Jan 2020
    Fantastic pool, food and rooms
    England, Female, 18-24
  • 9.4

    Superb

    26 Jan 2020
    Nice hostel, very quiet if you are looking to chill and be central to everything, they also provide tours and bus bookings which was helpful
    England, Female, 18-24
  • 9.4

    Superb

    21 Jan 2020
    Super clean and spacious rooms. Really nice outdoor pool and bar area. The staff had lots of information but varied in friendliness but in their defense they were always very busy! Really good location and brilliant Khymer Rouge tour through the hostel.
    Ireland, Female, 25-30
  • 9.1

    Superb

    07 Feb 2020
    Some of the rooms were not cleaned by 2pm and I had to wait a few hours for my bed. Otherwise, a very nice hostel, 30 min walk from S21 and 6 min from the local market. The swimming pool and the area around it is nice and chilled. They overcharge for the airport transfer - just get a grab or something, around 3$. The ensuit dorm was so good and with proper hot water!! Curtain needs replacement though as it is mouldy!
    Cyprus, Female, 25-30
  • 8.9

    Fabulous

    17 Jan 2020
    Love staying here! My one comment would be that someone else had put a lock on the locker that was supposed to be mine so I could not lock up my bag.
    Canada, Female, 18-24
  • 6.9

    Good

    27 Jan 2020
    Okay for a night or two. Pool and restaurant are very nice. Room however was disappointing. 3-4 people were clearly living there and they had things everywhere - trash, food, piles of laundry. Bathroom was disgusting with hair and random belongings everywhere. Felt more like we were in someone’s dirty apartment. Might have just been our dorm but really disappointing and uncomfortable. Area is central. Staff helpful. Wouldn’t stay again. Other cheap places nearby
    USA, Couple, 25-30
  • 6.0

    Good

    05 Feb 2020
    I do not recommend coming here if you are a solo traveller, as other reviews state, people just sit round the pool on there phones and no communication or effort is made. AC in room 21 was awful. Staff are rude apart from the 3 lovely western staff who were always more than happy to help. WiFi is amazing. Door to the dorm only is locked if people remember to lock it. Food was good but pricey for SEAsia. Close to a shopping mall and central market
    England, Female, 25-30
  • 3.7

    Rating

    17 Jan 2020
    The staff was un polite at the reception. She was rude and split between me and my friend in different room and floor. Told us it’s website fault and didn’t want to help. Wasn’t a nice stay
    Israel, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Cots Available
  • Hair Dryers
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Swimming Pool
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's


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