Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Blue Clouds Hotel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our simple but comfortable rooms offer:

- Refrigerator

- Air-conditioning

- Ensuite bathroom

- Flat screen television

- Wardrobe space

- Towels and toiletries are provided

So what makes this tiny place special:

People - We have NO EXTERNAL STAFF in our house; all the people who you will meet are our family and most live here in our home.

Atmosphere - This family atmosphere can't be found in every hotel or mixed homestay-hotel, come stay and join our family.

Our care goes beyond your stay here - we are always ready to help you to find transfers to arrive or to leave our home easily and safely

Come to stay with us and be a part of our family and community!

Blue Clouds Hotel offers: Breakfast, WiFi available everywhere, Safe-deposit box - front desk, Room service, Laundry service, Ticketing and Tour desk, Complimentary luggage room storage, Bike, Motorbike, Car and Boat rental, Airport Pick-up and Transfer services. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 7.0

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    12 Mar 2020
    Great place to stay in Hoi An! Very comfy beds, great shower and good location. Very friendly and helpful couple who run it, welcomed us very warmly. Bikes included with the room perfect for getting around the town. Lovely cheap breakfast available, tours and taxis all bookable and cheap through the host. Definitely recommend Blue Clouds!
    Wales, Couple, 18-24
  • 10.0


    09 Mar 2020
    Such lovely and kind hosts with a brilliant homestay. Went out of their way to help us in every way, with maps and recommendations, to allowing us to shower after check out, organising transfer to airport and free lemonade on arrival. Big bonus was free bike rental! Of course it is a homestay atmosphere, perfect for a rest from super social hostels, with the most hospitable hosts ever. Let us use their phones to call airlines and gave us snacks for our flight. Thank you so much!
    England, Female, 18-24
  • 10.0


    05 Mar 2020
    Mr. Duong and his wife are the best hosts ever. They are always there to help, you can arrange pretty much everything here as they also run a tour desk. The whole place is spacious and clean. The rooms are very nice and well kept. You can use bicycles for free and enjoy very good breakfast at a cheap price. Can't recommend this place enough.
    Slovenia, Couple, 25-30
  • 10.0


    26 Feb 2020
    I arrived and Mr. Duong and his wife gave me a warm welcome with a lemonade. They were very kind. Mr. Duong had a meeting with me the first day, recommended me tours, foods to try, tailor shops, and he welcomed me every night after I arrived from my tours to remind me the next tour pick up time the day after. His wife made me breakfast every morning. This hotel feels like visiting your lovely parents house. Highly recommended.
    USA, Male, 31-40
  • 10.0


    24 Jan 2020
    ABSOLUTELY THE BEST OWNER! So helpful. So kind. Exchanges US$ and sells water at below store prices. Free bikes. Perfect guide info. Arranges taxis at fair honest prices. In all the places I've stayed over the years, this is definitely tops for going out of the way to make your trip hospitable. I would love to go back!
    Lithuania, Couple, 41+
  • 10.0


    12 Jan 2020
    The owners of this hostel-meets-homestay are lovely people. I had my own room with air-conditioning and an ensuite. It's quiet and peaceful but within easy walking distance of the old town. I found it really easy to organise tours/airport transfers with the hostel for a reasonable price.
    Australia, Female, 25-30
  • 9.7


    29 Apr 2022
    We thoroughly enjoyed our stay. The location was perfect and only a few 10/15 walk from the old town, there are also many restaurants and cafes nearby. The room/bathroom was impeccably clean, decent sized and the bed was super comfy. Duiong and his wife were so kind and catered to our every need, he was very knowledgeable on the local/surrounding area. They took care of our laundry, taxis and motorbike hire. And not to forget the lovely pup Rum who on her own was enough to make us come back.
    England, Couple, 25-30
  • 9.7


    22 Feb 2020
    Really lovely man who runs the place. He's literally always there if you need anything. Free bicycles, 7 minute walk from old town, cheap breakfast and mini bar. Lovely couple would recommend.
    Australia, Couple, 18-24
  • 9.7


    18 Jan 2020
    Blueclouds was an excellent, affordable, and relaxing option for our 4-day stay in Hoi An. Duong was very friendly and helpful. He helped us book a cooking class and gave us great recommendations for places to visit - including his son’s coffee shop (offers Western-style coffee + Vietnamese). The location is on a quiet alley, and Duong waits on a cot by the front door at night until all guests have returned to lock up the house. We felt very safe. Duong also let us borrow his bikes to beach.
    USA, Female, 31-40
  • 8.9


    02 Apr 2022
    Couldn’t fault the staff, cleanliness or location! Staff were so hospitable & helpful - booked all our taxis for us. Room had some English channels and had everything we needed (toothpaste etc)! The dog was super cute (Rum). Book here and you won’t regret it! Laundry options might be helpful but there’s options around the town if needed!
    England, Female, 31-40
Read all reviews


  • Free City Maps
  • Free Parking
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Flexible NRR
  • Hair Dryers
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Minibar