Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.5
  • Nice Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

We offer different choices of the room price that range from 3.5$ dorm room include free pick up. The free pick-up service is available upon request from the bus station and boat port but the following information is required at least 1 day in advance.
1. The name of the bus company that you take and not the name of the travel AGENCY where you buy the ticket
2. Its departure time from the current location
3. If you receive this message last minute, please call this number for a pick up: 012 732 711 and I should be there in 5min or 10min. The Email or text message is not acceptable for the last minute request.
4. We do not offer a transfer to a late arrival bus especially the one that would be in town between 23:00 to 5 am

Extra service services:
- Day tour
- Visa extension
- flight ticket
- Motorbike and Bicycle rental
- Bus boat ticket from Battambang to a different province and Thailand.
- Boat Ticket from Sihanoukville mainland to Koh Rong and Koh Rong salum

More info about BUS BOAT: https://goo.gl/smJivL View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.0

  • Location 6.1

  • Staff 7.0

  • Atmosphere 7.6

  • Cleanliness 7.3

  • Facilities 8.0


Latest Reviews

  • 7.1

    Very Good

    28 Jan 2019
    Overall it was a nice place to stay. The dorms are allways unlocked, and not able to be locked. It was about 3 km out the edge of the City. The staff are amazing. Kind and friendly. And they have the nicest dogs, and They take good care of Them. The pool is amazing. But it have been the most digusting place I have stayed yet, the dorms are filthy, mouldy and have not been cleaned proper for ages. No soap or toiletpaper available at the bathrooms. NO Daily cleaning at the dorms either.
    Denmark, Female, 25-30
  • 7.1

    Very Good

    26 Nov 2018
    Kind of an odd place, but pretty good. More of a hotel than a hostel. The lady at the front desk was very helpful, the guys always seemed to be trying to joke with me or make fun of me, couldn't really tell due to the language barrier. The room was basic but very nice for the price. If you need some space/privacy on a backpacker budget, this is a good pick. For atmosphere/location go elsewhere.
    USA, Male, 25-30
  • 6.9

    Good

    30 Jan 2019
    I wanted to like this place, as the staff were really really nice, and the price is great, and a lot of the hotel is nice. However I think they were short-staffed when we were there as the place wasn’t that full, and food always took 40mins plus to arrive, or got forgotten. Usually I’m pretty chill about this, but when you waste an hour every morning waiting for coffee, it gets tiring, especially as there are not many other places to eat nearby. The room was great, clean, comfy and well priced
    England, Male, 25-30
  • 4.0

    Rating

    25 Nov 2018
    One of our worst experiences. I emailed about the room. No response. I emailed about the free Pickup. No response. We get checked into the wrong room. The manager raises his voice at me. “If you don’t want, you get out, now”. Thankfully, one of the workers was nice and upgraded us and apologized. AC and WiFi were poor. There’s better places for the same price.
    USA, Couple, 25-30
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Facilities

Free
  • Free Airport Transfer
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Ceiling Fan
  • Fridge/Freezer
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi

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