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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

Botxo Gallery - Youth Hostel Bilbao Gallery Two

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

We wait for your arrival to make your stay in Bilbao an unforgettable experience. We provide all the information you need about our city.

Botxo Gallery (Hostel Bilbao), has a perfect location, is comfortable, clean and implements the highest standards.

We are much more than a hostel, we are also an art galllery! We consider ourselves an extension to the Guggenheim museum where exhibitions of the most significant symbols of our little town of Bilbao, called by the Bilbaino (Botxo.)

Bilbao is a village surrounded by mountains and the river Nervion.

Please Note:
Check in time: from 16:00 PM
Check out time: 11:00 AM
Cancellation Policy: 72h before check in (12:00 PM)

Breakfast is included.
We accept groups of more than 9 people.

For staying in Botxo Gallery, if you are not a member of Hostelling International yet, we will include you in it.

Property's business model requires pre-authorization at time of booking. If you are unable to pre-authorize the card, we will contact the guest to provide a new one. If customer does not response to us, we might cancel the booking.

Botxo Gallery is a hostel exclusively earmarked for child and youth groups, as well as for groups which have youth hosteller card. View House Rules

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Reviews & Ratings

  • Value For Money 5.5

  • Security 3.8

  • Location 8.3

  • Staff 6.0

  • Atmosphere 4.5

  • Cleanliness 5.3

  • Facilities 4.5


Latest Reviews

  • 9.1

    Superb

    14 Jul 2019
    I stayed there two nights! The staff is really welcoming, and the hostel is pretty well located. There are two interconnected rooms with about 15 beds in each (the space is quite small, but it’s fine if you only plan on staying for a short while), and a common bathroom with showers. Good value for the very cheap price!
    Canada, Female, 18-24
  • 8.9

    Fabulous

    04 Aug 2019
    The main advantage of this place is the location: Directly across the river from the Guggenheim and not much further to walk to the main bar/restaurant/shopping areas. With this in mind it’s fairly good value, and the facilities are adequate and clean. However with so many beds in each room and the rooms not completely closed off from one another (including the “common room” which is basically inside the main dorm) it doesn’t make for very restful sleep, and normally I have no trouble with this.
    Australia, Female, 25-30
  • 8.3

    Fabulous

    15 Oct 2019
    Really nice place and is well located, the staff working in the desk in the morning is really bad and rude, if you talk on the phone he won’t help at all but the night staff really good always asking if everything is okay, the hostel is really simple but good the only bad thing is that you don’t have a place to charge your phone near your bed so if you have to charge it at night and put your alarm for the morning it would be impossible, everything else is good.
    Mexico, Female, 25-30
  • 8.3

    Fabulous

    07 May 2019
    Good location, staff are nice. It’s very much a ‘regular’ hostel, just two massive rooms with beds. It was pretty empty when I stayed there and very clean.
    USA, Female, 18-24
  • 8.0

    Fabulous

    28 Feb 2019
    The good: you won't find a better location or price. The bad: beds are all close together and the two rooms are connected at the top, on Sunday the breakfast was out an hour late so I ended up having to go to a nearby cafe, and the showers weren't the greatest (kind of dirty, I just didn't trust them). Overall kind of sketchy experience but considering the price and location, I would say it was a good value and would stay here again.
    USA, Male, 18-24
  • 7.4

    Very Good

    06 Jul 2019
    Super location, no chilling area, just a few chairs near kitchen and beds. Sleeping area super clean and comfy beds, but the toilet sinks could have been more fresh. Some hairs and toothpaste. Staff super friendly and kind. In the lobby there chilled some random people, not sure if they were paid clients or not. Thumbs up for free coffee and tea. Breakfast was cerials, bread and jam. I would have been happy with fruits as well..
    Finland, Couple, 31-40
  • 6.0

    Good

    13 Sep 2019
    in terms of comfort and atmosphere it was one of the worst hostels ive ever stayed in. The beds were stacked 3 high with a very wobbly ladder to the top, it did not feel safe. The lights are turned off at night / on in the morning at a set time regardless of what the guests in the room actually want. You could see into my bed from the main street. You must cram all your belongings into the 1 locker for some reason. felt overall unsafe and not nice. fine for 1 night but not longer
    Scotland, Female, 18-24
  • 5.7

    Rating

    17 Aug 2019
    In terms of location -and considering the reduced amount of hostel options in Bilbao- it could be an ok option for a night in town. The staff was helpful and tried to accomodate my travel needs *(who starts checkin at 4pm!). Unfortunately, this place is not the place to feel comfortable or even 100% sure your things will be kept safe. There are only two huge rooms with about 18 beds *(still you sleep very well, mind you) but no lock on the door, 9am lights must be on....
    Italy, Female, 31-40
  • 5.4

    Rating

    04 Aug 2019
    The triple bunks we’re pretty miserable and the place wasn’t super clean. Super muggy and cramped. Staff was helpful though and the location is perfect.
    USA, Female, 18-24
  • 3.4

    Rating

    04 Oct 2019
    I stayed there for a night with a friend, some guy came into the hostel and pissed on one of the guests. I emailed them, and they said it was not someone that was staying there, which means what? That anyone can come and go and they don't have anything to do with it. We booked the hostel just for sleeping, but it's kind of hard when there's someone pissing in someone else's face and luggage. But they told me that they will not refund my night. No respect and they took no responsibility.
    Brazil, Mixed Group, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Air Conditioning
  • Common Room
  • Hair Dryers For Hire
  • Security Lockers
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games


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