Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation on 9-15 Guests reservation - 1 Week Ahead
Cancellation of 15+ Guests reservation - 2 Weeks ahead
The cancellation fee is 25 percent of the total booking price.

No Show without notice - Full price will be charged

Reduction in numbers policy:
2-4 Guests reduction - free of charge
5 or more - 50 percent of the first night from the fifth guest.

All the policies are flexible and we would like to give our customers the best service and confidence to make the group reservation with us.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Boutique Hostel Shappy

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Boutique Hostel Shappy is in the heart of downtown Zagreb (Flowers square)
offering you a quiet cozy safe place, seconds away from it all, in hotel like luxury at hostel like prices.

A 2-minute walk to the bustling hub of Zagreb, the central square.
“taste of Croatia” locally sourced buffet breakfast, free parking for private room guests, ultra-fast wifi,
super clean linens, towels, and blankets in every room.

From our courtyard garden terrace, you can walk into the reception lounge with a big screen Smart TV,
or to your luxurious smart-card private room, or squeaky-clean smaller room with shared bathrooms upstairs,
and know that our knowledgeable concierge and cleaning teams are just a moment, or message away. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.9

  • Staff 9.8

  • Atmosphere 8.5

  • Cleanliness 9.6

  • Facilities 9.1

Latest Reviews

  • 10.0


    16 Jan 2020
    Not a party vibe at all. Don’t expect that. Very nice, quiet, relaxing, friendly staff.
    Australia, Male, 18-24
  • 10.0


    08 Jan 2020
    Anna from reception was incredible. From the moment I arrived she was incredibly welcoming, and went out of her way to help, even drawing maps of other places in Croatia to visit (which gives $0 to her hostel so was just kindness). The best hostel staff I’ve encountered. The free breakfast was the best I’ve had at any hostel (including those where breakfast is a paid extra!), and everything was sparkling clean. Only thing is to nominate a top bunk if you’re tall like me, as they’re very low!
    Australia, Female, 18-24
  • 10.0


    15 Dec 2019
    I couldn't possibly love this place more! The location, staff, facilities, rooms and beds were all amazing. I was in a 6-bed female dorm which I happened to have it all for myself on the first night, bonus! The reservation comes with breakfast which was very fresh with some touches of Croatian cuisine which was interesting to me. This great atay made it way more harder to leave Croatia. I would definitely go back to Zagreb and definitely stay at Shappy Hostel again.
    Canada, Female, 31-40
  • 10.0


    28 Nov 2019
    Best hostel I've stayed in a while! Clean, comfortable and great location. The staff deserves a special mention! Super friendly and helpful. Thanks guys :)
    Argentina, Female, 25-30
  • 9.7


    17 Dec 2019
    Fantastically modern and clean accomodation. The staff were the friendliest I’ve come across in 4 months of travel around Europe. Will absolutely stay here again when I’m back in Zagreb :)
    New Zealand, Male, 18-24
  • 9.4


    16 Jan 2020
    Excellent hostel! Me and my husband stayed in a private room during our stay and it was definitely more like staying in a hotel. The staff were really friendly. The breakfast that is included is also very nice. I would definitely recommend a stay at boutique hostel shappy.
    England, Couple, 25-30
  • 9.4


    08 Dec 2019
    Nice clean rooms and nice breakfast. The location was perfect. Exactly at the centre but 30 min away from the bus station. My only problem was that the locker didn t fit my hand luggage and the bed was too short so if you are on the bottom bed you cannot sit on it as your head touch the top one.
    Greece, Female, 25-30
  • 9.1


    27 Nov 2019
    Great hostel, comfortable beds and really good breakfast. The staff were friendly, and the lady working was especially helpful and sweet! Would stay here again
    Canada, Female, 25-30
  • 8.9


    06 Dec 2019
    Despite all the construction work going on this place was lovely to spend a night. Very comfortable beds, clean and safe. The staff are so nice and helpful. My only complaint was our door alarm was activated at 5am because someone pushed a wrong button or something and no one knew how to turn it off so our sleep was interrupted for a while until someone fixed it. It would also be nice to have a common room or chill out room to hangout in as there is no space to do this.
    Australia, Female, 25-30
  • 8.6


    22 Nov 2019
    The night shift guy was amazing and gave me a ton of recommendations on a map! The free breakfast was stellar. My only complaint is that there is nowhere to socialize or a common space. It was too cold to be in the patio/no seating at this time of the year, so I had to FaceTime family from the stairway. Facility was great and clean. 20 minute (safe) was to the train station. Definitely not a social hostel, but I would stay again on a rest day!
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Wi-Fi