Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation on 9-15 Guests reservation - 1 Week Ahead
Cancellation of 15+ Guests reservation - 2 Weeks ahead
The cancellation fee is 25 percent of the total booking price.

No Show without notice - Full price will be charged

Reduction in numbers policy:
2-4 Guests reduction - free of charge
5 or more - 50 percent of the first night from the fifth guest.

All the policies are flexible and we would like to give our customers the best service and confidence to make the group reservation with us.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Boutique Hostel Shappy

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Boutique Hostel Shappy is in the heart of downtown Zagreb (Flowers square)
offering you a quiet cozy safe place, seconds away from it all, in hotel-like luxury at hostel-like prices.

Shappy is an insider secret, a quiet oasis in the center of the city
located A 2-minute walk to the bustling hub of Zagreb, the central square.
Inside the Hostel located our new and already famous local bar - Bustan bar,
in the bar, we have a variety of local craft beers and coffee and in the evening you can enjoy the bar events and gigs.

Our private rooms guests enjoy our unique and super tasty breakfast included, and Dorms guests can order it for 6 euro in the property.

In Shappy, we think of you always and you can walk into the reception lounge with a big screen Smart TV,
or to your luxurious smart-card private room, or squeaky-clean smaller room with shared bathrooms upstairs,
and know that our knowledgeable concierge and cleaning teams are just a moment, or message away.

Hall of Fame on Trip Advisor 2019! (5 years of the top-ranking)
Get work done... rest, and meet people in the heart of this beautiful city
Stay here, and don't worry... be happy. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.9

  • Staff 9.7

  • Atmosphere 8.5

  • Cleanliness 9.4

  • Facilities 9.0

Latest Reviews

  • 10.0


    11 Mar 2020
    The staff was super friendly and even let me check in early - they also held my stuff for me when I had to check out. The hostel was in an amazing location making everything a quick walk away. The beds were super comfy and the rooms were really spacious and the bathrooms and showers were just a few doors down. They have a really nice breakfast in the morning and a cute courtyard you can enjoy - with heaters going at night so you can sit out there even when it gets a little chilly.
    USA, Female, 18-24
  • 10.0


    08 Feb 2020
    Staff were amazing and went out of their way to be helpful! Everything was clean and comfortable. A really lovely stay.
    England, All Female Group, 18-24
  • 10.0


    16 Jan 2020
    Not a party vibe at all. Don’t expect that. Very nice, quiet, relaxing, friendly staff.
    Australia, Male, 18-24
  • 10.0


    08 Jan 2020
    Anna from reception was incredible. From the moment I arrived she was incredibly welcoming, and went out of her way to help, even drawing maps of other places in Croatia to visit (which gives $0 to her hostel so was just kindness). The best hostel staff I’ve encountered. The free breakfast was the best I’ve had at any hostel (including those where breakfast is a paid extra!), and everything was sparkling clean. Only thing is to nominate a top bunk if you’re tall like me, as they’re very low!
    Australia, Female, 18-24
  • 10.0


    15 Dec 2019
    I couldn't possibly love this place more! The location, staff, facilities, rooms and beds were all amazing. I was in a 6-bed female dorm which I happened to have it all for myself on the first night, bonus! The reservation comes with breakfast which was very fresh with some touches of Croatian cuisine which was interesting to me. This great atay made it way more harder to leave Croatia. I would definitely go back to Zagreb and definitely stay at Shappy Hostel again.
    Canada, Female, 31-40
  • 9.7


    22 Feb 2020
    I've stayed in Shappy many times before and will choose them again in the future: it's clean, centrally located but quiet and safe. Now that they've added breakfast to the offer, they've turned into a truly excellent option for a no-fuss city break. I'll come again.
    Serbia, Female, 41+
  • 9.7


    15 Jan 2020
    Excellent staff. They are very helpful and really nice people. The location and facilities are perfect. Really clean (rooms and bathrooms) and breakfast is for free and delicious.
    Argentina, Male, 25-30
  • 9.7


    17 Dec 2019
    Fantastically modern and clean accomodation. The staff were the friendliest I’ve come across in 4 months of travel around Europe. Will absolutely stay here again when I’m back in Zagreb :)
    New Zealand, Male, 18-24
  • 9.4


    16 Jan 2020
    Excellent hostel! Me and my husband stayed in a private room during our stay and it was definitely more like staying in a hotel. The staff were really friendly. The breakfast that is included is also very nice. I would definitely recommend a stay at boutique hostel shappy.
    England, Couple, 25-30
  • 7.7

    Very Good

    29 Feb 2020
    Only one thing to say, I've just stayed for one night and was a saturday. There was a group of people singing between 22H and 00H I've complained at the reception with other guests something that could be avoid.
    Argentina, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Wi-Fi