Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation on 9-15 Guests reservation - 1 Week Ahead
Cancellation of 15+ Guests reservation - 2 Weeks ahead
The cancellation fee is 25 percent of the total booking price.

No Show without notice - Full price will be charged

Reduction in numbers policy:
2-4 Guests reduction - free of charge
5 or more - 50 percent of the first night from the fifth guest.

All the policies are flexible and we would like to give our customers the best service and confidence to make the group reservation with us.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Boutique Hostel Shappy

  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Boutique Hostel Shappy is in the heart of downtown Zagreb (Flowers square)
offering you a quiet cozy safe place, seconds away from it all, in hotel like luxury at hostel like prices.

A 2-minute walk to the bustling hub of Zagreb, the central square.
“taste of Croatia” locally sourced buffet breakfast, free parking for private room guests, ultra-fast wifi,
super clean linens, towels, and blankets in every room.

From our courtyard garden terrace, you can walk into the reception lounge with a big screen Smart TV,
or to your luxurious smart-card private room, or squeaky-clean smaller room with shared bathrooms upstairs,
and know that our knowledgeable concierge and cleaning teams are just a moment, or message away. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.9

  • Location 9.8

  • Staff 9.6

  • Atmosphere 8.8

  • Cleanliness 9.6

  • Facilities 9.2

Latest Reviews

  • 10.0


    11 Nov 2019
    This is one of the best hostels i have ever stayed. Everything is just so perfect here. Perfect location. Room, toilet and bathroom are very clean. Staff are very kind and friendly. Highly recommend this hostel
    Vietnam, Female, 25-30
  • 10.0


    23 Oct 2019
    Great staff! great hostel!
    France, Male, 31-40
  • 10.0


    18 Oct 2019
    A perfect stay, thank you
    USA, Male, 31-40
  • 10.0


    03 Jun 2019
    Best customer service I’ve experienced at a hostel! Accommodation was very clean and in a central location. Would absolutely stay here again!
    USA, Female, 25-30
  • 10.0


    01 Mar 2019
    Great location, great staff. I had the room to myself. The room was nice and the free lockers were a nice touch. I would 100% recommend if you want to be near Jelacic Square and old town
    USA, Male, 25-30
  • 9.7


    07 Oct 2019
    Great hostel - clean, with classic decoration. Felt very safe in the female only private room. Only qualm was that our locker would not work (both me and my friend) despite multiple tries by the staff member as well, which was a little but of a bummer. Other than that, great stay and great central location!!
    USA, Female, 25-30
  • 9.4


    26 Jul 2019
    Great hostel with superb cleanliness and really comfortable mattresses. A great breakfast which the staff appear to be trialing or tweaking. The hostel was quiet in general, great for sleeping!
    Australia, Female, 25-30
  • 8.9


    05 Nov 2019
    The pros: - Awesome breakfast with a good selection of food including several types of meat, cheese and fresh bread - Very clean facilities - beds / towels changed daily - Prime location - Friendly, motivated and professional staff The cons: - EXTREMELY loud electronic locks both on the doors and lockers that make your neighbours wake up with a start (Seriously, guys, get rid of them) - You can only eat breakfast outside (for now) so it may get pretty cold in autumn / winter
    Russia, Male, 25-30
  • 7.1

    Very Good

    30 Sep 2019
    twin rooms do not have windows. the bathroom was not very clean. too expensive for what you get
    Switzerland, Female, 25-30
  • 7.1

    Very Good

    29 Jul 2019
    The electronic doors were annoying. I wasn't able to re-enter my dorm in the morning because the card wouldn't work so I had to knock and disturb a roommate. The lockers were loud and also disturbed everyone. The wifi was horrible in the dorm room.
    Canada, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi