Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Guest can start their day with Jogging in our big compound with fresh air, Good Buffet Breakfast and can enjoy Pool facility inside Cocobay. After a long day, Guest can enjoy fun at our private beach Club 'Venessa' or can enjoy on walking street with awesome food and Beer.
We have 1480 rooms with Double and Twin option, free WiFi, electric kettle, coffee and tea supplies, Private Bathroom, Towels and Toiletries.
Other Facilities includes 24hrs Minimart, Double Decker open roof bus with Hop on Hop off.
***Property Policies & Conditions:
1. Cancel 5 days before arrival 100% charge, no show 100% charge. Any modification must be approved by the Hotel, additional charges may apply. Any cancellation received after above date will incur full period charge. No refund will be given for no-show.
2. By proceeding with the reservation, you accept and agree with the Hotel that the reservation, if accepted by us, shall be on the terms and conditions as follows.
Payment upon arrival by cash and Card. The rates quoted are per room per night and based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates. For rate inclusion, please see in rate details.
b. Eligible age for check in:
You must be at least 18 years old to check-in and register for a room. A valid government-issued identification or passport is required at check-in.
c. Standard occupancy:
- For all rooms: 02 adults and 01 child under 12 years old or 02 children under 5 years old, sharing parents room and utilizing existing bed.
+ Child from 6-11 years old: sharing same bed with parents applied surcharge VND 95.000/child/night for breakfast
+ Child from 12 years old and above or extra person (max 01 extra person): compulsory upgrade to Deluxe (with Deluxe Rate) and surcharge VND 430.000/night including breakfast and 01 sofa bed
3. Check in & Check out Time:
- Check-in time is 14:00.
- Check-out time is 12.00 noon.
- If early check-in is required, this will need prior arrangement and is subject to availability.
- Request for extended check out time will be based on Hotel’s availability.
- Check-out time until 18.00: Half day charge.
- Check-out time after 18.00: Full day charge.
4. Guarantee policy:
All reservations require credit card information due at time of booking. The credit card information is used to guarantee your booking. The hotel will charge on provide credit card for below cases:
- No show bookings
- Early check out
Hotel reserves the rights to charge on credit card after reservation for non-refundable bookings. The cancellation policy applies.
5. General Provisions:
- By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel's standard terms and conditions of stay.
- The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
- You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
- The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.
- The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of Vietnam.
6. Reception working 24 hours. View House Rules
- Free Internet Access
- Free Parking
- Free WiFi
- Towels Included
- Air Conditioning
- Hair Dryers
- Hot Showers
- Outdoor Swimming Pool
- Safe Deposit Box
- Swimming Pool
- 24 Hour Reception
- 24 Hour Security
- Airport Transfers
- Internet Access
- Late check-out
- Laundry Facilities
- Room Service (24 hours)
- Shuttle Bus
- Towels for hire
- Wake-up calls
- Meals Available
- Tea & Coffee Making Facilities
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