Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Reservations are only confirmed upon receipt of a signed contract along with the groups deposit.

Contracts can be paid by cash, money order, company check or Credit Card.

Full cancellation of your reservation must be made MORE than 60 days prior to your groups arrival to receive a refund. Any full cancellations made LESS than 60 days will result in the lost of your 50% deposit.

Changes to your reservation is subject to availability. Please notify us ASAP if your group size increases. Changes can be made 30 days before arrival with no penalty. Any changes less than 30 days prior to arrival will result in no refund.

The final balance for your group is due 30 days prior to your groups arrival.

Additional Terms and Conditions

When making a group booking, the hostel will contact you via email and send you a group contract confirming your reservations. Please sign and return the contract along with a 50% deposit within 14 days of receipt. The final balance is due 30 days prior to your arrival. Any changes to your contract must be in writing.

Contracts can be paid by cash, money order, company check or Credit Card.

Group assumes financial responsibility for any damages to the Hostel property resulting from your groups or production teams intentional or unintentional misuse or neglect.

Group check-in begins after 3pm and check-out is before 11am. We will do our best accommodating early arrivals upon notification.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

The Broadway Hotel and Hostel is New Yorks number one boutique hostel, located in the trendy Upper West Side. Experience a truly unique, chic and exciting boutique hostel in NYCs most trendy neighbourhood!

We offer clean, comfortable, and affordable rooms for travellers in search of a real New York Experience. Here you can relax in accommodations that showcase vibrant colour tones, contemporary design, and a comfortable atmosphere. Gather in our New York hotel communal area and experience a multitude of cultures from travellers all over the world.

We have spacious and comfortable two-bed dorms as well as newly upgraded private ensuite rooms featuring a flat-screen TV with cable, a coffee maker, comfortable beds and plush pillows. These newly renovated rooms feature bran new porcelain sinks, air conditioning and ceiling fans. We dont crowd loads of people into one room its perfect for families or friends who require a bit more privacy. Free daily linen changes are provided, as well as towels and pillows, along with daily housekeeping to all rooms.

Our gourmet kitchen features a modern edged design mixed with vintage NYC architecture, including exposed original brickwork throughout, making this not only a great place to eat but a great spot to meet people from all over the world. Its equipped with a refrigerator, microwaves, a sink and storage cabinets with condiments.

You can enjoy full access to our chic and plush guest lounge which features multiple seating and a state-of-the-art sound and lighting system with multiple plasma screens showing all the latest movies daily.

Theres also an elegant library with intimate fireplace, our Nintendo Wii system on Game Days and free Wi-Fi in the guest lounge and lobby areas. You can use our internet stations and printer for a small fee.

We have a business centre, ATM, vending machines and hairdryers.

Our multilingual reception and security staff are on-hand 24hrs a day to assist you. We have an elevator and there is a bellman service provided to help guests with luggage and information. A shuttle service is available going to all airports (fees apply). Youre welcome to use our secure luggage storage facilities as well as the lockers.

Theres no curfew or lockout so you can explore NYC at your own pace. Were located on the trendy Upper West Side, with one of New Yorks most famous and well-known addresses Broadway! Here youll be within walking distance to dozens of restaurants, pubs, clubs and trendy NYC lounges as well as Central Park, Columbia University and the largest Gothic cathedral in the world (St John the Divine), just to name a few. You can also hop on the subway (red line) just two blocks away and explore the heart of Times Square in minutes! NYC buses are just one block from here.

Our great location, affordable rooms and excellent guest service are what make the Broadway Hotel and Hostel New Yorks hottest boutique hostel!

Please read our T&Cs below before booking. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.6

  • Location 8.6

  • Staff 8.5

  • Atmosphere 7.6

  • Cleanliness 7.7

  • Facilities 7.0

Latest Reviews

  • 9.7


    19 Oct 2019
    This hostel was great; we had our own private bathroom and it was situated a block and a half away from a subway, and less than 20 minutes from Times Square. We stayed here 2 nights, there was a 24 hour night market down the street, and Central Park was 3 blocks away. The only negative thing was the WiFi which was spotty depending on time of day. Awesome place!
    USA, Couple, 18-24
  • 8.9


    14 Nov 2019
    Clean and quiet place. I would stay again.
    USA, Male, 25-30
  • 8.9


    10 Nov 2019
    Based on previous reviews, we were a little cautious at first since a lot of them mentioned bad customer service. However, our experience was the complete opposite. We stayed a total of 7 days and every receptionist and security person was very friendly. Perhaps the member(s) of staff that caused the previous negative reviews no longer work there. The only negative aspect of this place was the condition of the building itself which seemed to be in need of some renovation.
    Finland, Male, 31-40
  • 8.9


    23 Oct 2019
    Great location and value.
    USA, Male, 41+
  • 8.3


    01 Nov 2019
    My stay at the Broadway hotel n hostel was overall a great trip. The hostel is definitely north of the city center but super close to the subway and buses. There is always someone at the front door, made me feel very safe and comfortable.
    Canada, Female, 18-24
  • 8.0


    18 Oct 2019
    #1 Complaint- The bathrooms need an Air Dry machine or Paper towel dispenser. Also some type of carpet piece or rubber mat for when you step out of the shower so the floor isn't so slippery. This is a safety hazard. #2- My bed sheets were not changed...there was hair in the bed that was definetly not my hair. When you get a new customer to the room the sheets need to be changed completely once for their stay. #3- The bedroom carpeting stained/or dirty. Overall a very quaint , nice enough place.
    USA, Female, 41+
  • 7.1

    Very Good

    25 Oct 2019
    I really enjoyed my stay the hostel was in a convenient location to the underground. I really have only one complaint of the trip. The heating in my room was broken so at 4am every morning when the heating for the building came on it made a loud hissing noise and the room became unbearably hot. Night after night I would go down to the front desk who informed me that they would get someone to turn off the rooms heating to prevent this, but it didn't happen. Although, I enjoyed the rest of my stay
    England, Female, 25-30
  • 6.9


    08 Nov 2019
    I asked for early check in. The receptionist says no problem. I had to adjust my schedule which was 3 hours over to check in. My closet back hone was bigger. Great view of a brick wall. It was ok, but I would not go back.
    USA, Male, 41+
  • 6.0


    05 Nov 2019
    Overall: you get what you pay for Pros: great location, close to a subway but also easy walking distance to a lot of places - has a little kitchenette with a kettle and microwave Cons: dodgy DIY air conditioner installation in my room meant that there was no peace and quiet from outside noises so was lucky enough to receive a 6.30am wake up everyday, something you don’t really want on holiday
    Australia, Female, 25-30
  • 2.0


    24 Oct 2019
    Bed bugs!! Do not stay here!! Upon arrival room seemed dirty and unkept, dust on everything, smelly carpet and hair all over. On the final day of my stay I started noticing bug bites on myself and decided to check the bed and sheets for bugs. I found evidence of bed bugs and took photos of what I found. Since returning home, I have developed more bites which leads me to believe there was a total infestation at this hotel. Very bad experience, not worth it at all.
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cots Available
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Wi-Fi