Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please refer to our full T&Cs for cancellation policies and charges. These can be found on our website. Below are some of the T&Cs that directly relate to group bookings.

Important: We will take a deposit of 50% of the total price payable at the time of booking.

For Group Bookings;
6.3 Changes to Numbers: A Group Booking can decrease in total guest overnights by up to 15% at least 4 weeks (28 days) before arrival without incurring a cancellation fee. Thereafter any additional decreases in total guest overnights will be considered a cancellation and the cancellation charges will apply. Cancellation charges will be calculated on total Booking cost including additional services or supplements see clause 6.4
6.4 Change in board basis: Any changes to a reservation taking place less than 4 weeks (28 days) prior to arrival at the Hostel will result in cancellation charges.

7.4 Group Bookings: To make an amendment and/or a cancellation of a Group Booking, the party leader must notify the applicable Hostel in writing. Our cancellation charges depend on the notice period given and are shown below:

Promotional Bookings – Group Promotional Bookings are non-refundable and non-transferable – see clause 7.5
7.5 Promotional bookings terms and conditions
7.5.1 Promotional offers will be subject to specific terms and conditions and where they may conflict with these terms and conditions the terms and conditions of the promotional offer shall apply throughout the offer period. This shall apply for stays of two night or more at our Hostel and all reservations shall be paid in full prior to or at the time of arrival. Any additional Products or services included or purchased as part of a promotional Booking cannot be cancelled. No amendments or refunds can be made and offers are non-transferable. We would recommend that you cover your Booking with appropriate travel insurance.
7.5.2 Offers are subject to availability. Advertised rates are inclusive of VAT. This does not affect your rights should we cancel your Booking in which case clause 13 applies.
7.6 Third Party Services
The total cost of any tickets & attractions are payable in advance. Any such purchases will be considered part of your Booking and any cancellations of these Third Party Services will be dealt with in accordance with clause 8.3 or clause 8.4 as appropriate.

8. Event Day cancellations and changes;
8.1 Cancellations of any non-group bookings that fall on an event day within 28 days of the booking start date will be charged the full price of the booking.
8.2 Cancellations of any group bookings that fall on an event day within 28 days of the booking start date will be charged the full price of the booking.
8.2.1 Any changes made to group bookings that fall on an event day – either in number of guests or duration of stay – within 28 days of the booking start date will be charged the full price of the booking.

Additional Terms and Conditions

A security deposit of £25 each will apply to groups over 6 people.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Our largest dorm is a 25 bed dorm which is normally used as the boys dorm. If you wish to have this dorm p[lease contact in advance so we can accommodate your group and others.

If your group takes up to 50% of a dorm you may have to share with others. If your group takes up to 75% of a dorm, we will ask you book out the rest of the dorm upon booking. This is a part of our T&Cs.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Stay in the heart of Cardiff. Rooms at Bunkhouse are soundproofed, and guests can make use of free Wi-Fi in the public areas.

There is a continental breakfast on offer in the morning, and a bar open from 11pm onwards on the ground floor. As well as this; guests get 20% off from the restaurant below and can access free tea and cofffee at any time.

The city’s bus and train stations are a few minutes away. St David’s Shopping Centre is a 5-minute walk from the hostel, and Cardiff Central Market is only 2-minute walk.

BunkHouse - Terms & Conditions

Reception working hours - 07:00 to 00:00.

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 23:00 .
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.
Taxes included.

Basic Continental Breakfast included.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.5

  • Security 8.2

  • Location 9.3

  • Staff 7.5

  • Atmosphere 6.7

  • Cleanliness 6.8

  • Facilities 5.9

Latest Reviews

  • 10.0


    14 Apr 2022
    A very good stay in a convenient location.
    Wales, Female, 41+
  • 10.0


    26 Mar 2022
    Very lovely staff very peaceful night well worth the money will be back again soon
    England, Male, 41+
  • 9.7


    06 Apr 2022
    we stayed for one night and for the money we paid, it definitely served its purpose. perfect location, secure, staff were all nice however after check in we went to the desk a few times to try to contact someone and it was very difficult. we booked a 6 person room and were given a huge one, but we didn’t bother complaining as it was all female so we felt safe. the lockers are pretty small crates under the bed, will not fit a suitcase or even some backpacks. breakfast was 1 brioche and coffee
    England, Female, 18-24
  • 8.0


    11 Apr 2022
    Clean and tidy hostel. Good amenities and excellent location.
    Australia, Female, 25-30
  • 7.7

    Very Good

    03 May 2022
    Dirty under bed, bed bunk is very low, no head clearance
    USA, Female, 41+
  • 6.9


    09 Apr 2022
    There is no one in the reception during the day
    Chile, Female, 25-30
  • 6.3


    03 Apr 2022
    There was no one there during the designated check-in hours, so had to wait a couple of hours. Most of the lockers were broken in the room and could only hold small backpacks, no suitcases. The bathrooms weren’t very clean and there was no place to put your stuff when showering. Overall, it was okay.
    USA, Female, 18-24
  • 6.0


    31 Mar 2022
    I only stayed one of the three nights as parking options to far away and experience. The one night I stayed was one of the worst nights I have spent in a hostel due to inconsiderate guests light's finally went out at 1 45 am and phone calls carried on after that. For this pleasure it cost me £20.30 deposit £38.34 when booking in. So total price of 58.64 for a night of little sleep in over crowded room 7 people in very small room. Plus all this carry all kit from experience parking
    England, Male, 41+
  • 5.4


    09 Apr 2022
    I think it was a good value for money. However, while the guy at the reception was super friendly, the person in the cafe (where we were supposed to have breakfast) was kind of rude. The place for breakfast is very dark and inconvenient, and the breakfast itself is either tea or coffee (without anything) or cereals with a cold milk. So, if you decide to stay in this hostel, better look for another place for breakfast. Otherwise, this guys attitude and the place itself can ruin your entire day!
    Tajikistan, Female, 31-40
  • 3.7


    15 Apr 2022
    The guy sent me to a 18 bedroom (I guess I haven't counted) when I was paying for a 7 one.. I made him know about it, then the rooms didn't have lockers or a little lamp (you must use your mobile phone at night), if you ask for towels they charge you £3 each which is really expensive and the shower works by keeping pressing a button that made it so annoying, they don't have living room or own kitchen.. Don't expect too much for breakfast, one cup of tea or coffee and one mini bagel
    Italy, Male, 31-40
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi