Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
7.8
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

AWESOME HOSTEL !! 50m from the beach !! Stylish pool with luxury sun-beds!

Like all our hostels we offer free unlimited WiFi and free laundry (washing/drying and powder).

We are a BYO hostel so you can bring your own alcohol to enjoy by the pool or while playing a game of pool.

We also organize events every day to entertain you guys!! Backpackers Club Crawl every Wed/Sat :) And after a big night out, we allow everyone to check out at 11AM!!!

Best location ever! Down Under Hostels is located 7min walk from the centre of Surfers but only 50m from the beach!!

Down Under Hostel Policies and Conditions:

Hostel guests must be 18 years or older and must have a passport. Maximum age for guests is 35 years old. We apologise for this however hostels are for young travellers.

Guests can come into the hostel and use facilities before the check-in time from 8:30am.

The hostel is a fun, safe environment so any unruly guest will not be tolerated. View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 7.3

  • Location 8.6

  • Staff 8.3

  • Atmosphere 8.0

  • Cleanliness 7.1

  • Facilities 7.6


Latest Reviews

  • 10.0

    Superb

    04 Mar 2020
    Great hostel! Good atmosphere in the communal areas and by the pool. Unbelievably close to the beach! Free laundry and WiFi too which is really good. Overall a great experience would recommend!
    England, Male, 18-24
  • 9.4

    Superb

    11 Dec 2019
    Spent a week here and felt at home. The staff have been so friendly and helpful. Would and will definitely come back. The pool area is really nice with three long tables under cover where everyone chills out playing beer pong ect. Kitchen facilities are great and the games room area was also really nice. Location was amazing right on the beach with a corner shop 30 seconds away. RECOMMEND!!
    England, Male, 18-24
  • 8.6

    Fabulous

    12 Jan 2020
    the first room they offered me didn’t lock but the one after did. Lots of fun to be had at this party hostel. Laundry is free.
    England, Male, 31-40
  • 7.4

    Very Good

    07 Mar 2020
    Really messy check-in, myself and another guy were waiting 20 minutes to check in, staff were too busy gossiping out the back, front desk left unattended. No apology or "thank you for waiting" from the tall guy that finally checked me in. Key didn't fit in the door to the room, so I had to go all the way back down stairs. No where to store anything securely (locker), no air-conditioning, mattress was thin so I could feel the metal bars through it and the bedding had a background smell.
    England, Male, 25-30
  • 5.4

    Rating

    20 Mar 2020
    No soap in the room bathroom, unacceptable at the best of times let alone in a global pandemic. Loud music played from 10am-10pm everyday that can be heard in the rooms.
    England, Male, 18-24
  • 5.4

    Rating

    07 Jan 2020
    We had a very uncomfortable stay here. Staff were friendly, but the rooms were dirty, the bathroom had nowhere to hang your stuff up and was dirty (with mould in th shower), it was loud and too hot to sleep, as there was only a not very effective fan in the room.
    England, Female, 18-24
  • 4.9

    Rating

    13 Mar 2020
    This hostel is predominantly staff and therefore creates quite a bitchy and unwelcoming atmosphere for guests. I overheard nasty conversations about guests / what they had requested. Id say about 20 - 25 staff live there permanently, which for such a small hostel doesn’t make much sense. The receptionist mariella could be heard drunkenly screaming in the middle of the night, i also witnessed her try and strangle another staff member on reception. Completely unprofessional and quite disturbing
    England, Female, 18-24
  • 4.9

    Rating

    21 Feb 2020
    Checked in first night, got shown to an unmade dirty bed. Couldnt sleep, as there was no AC or Fan in the room and was very damp. Had to sleep with the door open, felt very insecure, lots of noise from the surroundings too. Beds was very uncomfy, woke up to find oreos between the mattress and bedsheet. Asked to get this fixed, got put in a room with somewhat of a tower/standing fan which wasnt convenient as if youre on the top bunk, its of no use. Rooms were pretty dirty too. Not the best place.
    Pakistan, Male, 25-30
  • 3.4

    Rating

    29 Feb 2020
    Pretty shocking place, dirty, dingy. It’s great for people that want to go out every night, but if you want a decent nights sleep I’d find somewhere else. We had to find alternate accommodation, and was told we could receive a refund and then they wouldn’t give it to us. I wouldn’t even bother emailing them because you’ll only get a snotty response. The location is great but that pretty much it. I have to say the staff at the hostel are nice, just the guy I emailed was arrogant and disrespectful
    England, Female, 18-24
  • 2.0

    Rating

    23 Jan 2020
    Dirty, bad service, people stole food
    Norway, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Cable TV
  • Common Room
  • Dryer
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
Services
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Pool Table


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