Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

※ CANCELLATION POLICY ( % of the total room charge)
2 days before your check-in date - 30 %
1 day before your check-in date - 50 %
On the day of your check-in date - 100 %
No show - 100 %

No reduction in numbers.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


CITAN Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

CITAN is a seven-story hostel with its basement floor, located in Nihon-bashi area that has seen many journeys along the Five Routes “Gokaido” since Edo era.

Even in these modern days, it still offers you a great access to the multiple lines, necessary to fully enjoy the metropolitan life as well as the good old Shitamachi area in Tokyo.

Our hostel has its original coffee shop, Berth Coffee on the first floor, and the bar and dining restaurant on the basement floor.

Your journey will be promised with a lot of great people from all over the world as well as our fine drinks and food made with the warmest heart of our staff. View House Rules


CITAN Hostel is in a seven-storey building with views of Tokyo's awe-inspiring skyscrapers and an arty coffee shop on the ground floor. We're all about those city vibes: our basement bar and restaurant have an industrial New York warehouse feel, and we host DJ sets here on the weekends to get you dancing. Our guests tend to gather in the kitchen and library, where you can have a go at making sushi, learn some handy Japanese phrases using our free Wi-Fi, or just mingle with people from all over the world.


We're in the historic Nihonbashi business district, a couple of stops away from Tokyo Station (pretty much the centre of the city) on a JR train. This also makes getting here from Narita International Airport easy. Just take a subway from Terminal 2 to the Higashi-Nihombashi stop and walk the rest of the way – it's only 6 minutes. You can jump on line A from here to reach Asakusa Station in 4 minutes and visit sights like the atmospheric Sensō-ji temple.

Rooms and Dorms

Our private rooms and mixed or female-only dorms have shared bathrooms, and some of the private options come with their own washstand. We stock luxe organic toiletries from a local brand that you can use for free, so you can leave the bulky bottles at home. Linen is included too, so don't worry about packing a sleeping bag, and there are personal lockers to put your valuables in. Curtains around your bunk give you some privacy, and you can charge your phone with a handy bedside plug while you sleep.

Extras and activities

Sit back on our outdoor terrace with a hot drink from our tea and coffee facilities, or keep cool indoors under the air con. You'll find electrical outlets all over the common areas to keep your devices charged. With us you'll also have your own pair of slippers to pad about in – in comfy Japanese style, we take our shoes off as soon as we're inside.

View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.0

  • Staff 9.7

  • Atmosphere 9.1

  • Cleanliness 9.7

  • Facilities 9.4

Latest Reviews

  • 10.0


    15 Jun 2019
    This place was fantastic! The bathrooms were spotless, and there’s a nice coffee shop downstairs. The bar in the basement was super classy....easily the classiest I’ve seen in a hostel. There were actual real locals eating and drinking there hahaha. I would definitely stay here again if I’m in Tokyo.
    USA, Male, 31-40
  • 10.0


    14 Jun 2019
    A great location barely 5 minutes from a connecting train station. The staff where always friendly and helpful. The bathrooms and showers alway tidy and the room was cool and comftable. Will defo stay again.
    England, Female, 25-30
  • 9.7


    25 Jun 2019
    Amazing place to stay! Staff were so friendly, and I met so many new people staying at the hostel. DJ nights were great but I wish there was some more organized events for guests. Walking distance away from at least two subway stations and great food all around!
    Canada, Female, 18-24
  • 9.7


    03 Jun 2019
    Such a cool hostel! Kept immaculately clean. Really good coffee at the cafe downstairs and the bar is really nice. Staff are lovely. Was the best hostel I stayed at in Tokyo.
    Australia, Female, 18-24
  • 9.7


    02 Jun 2019
    Great hostel, very clean and nice. It’s close to a few different subway stops so it’s easy to get around the city. The staff is nice and there is good food served there too.
    USA, Male, 25-30
  • 9.7


    02 Jun 2019
    Great spot! Surprisingly clean for such a big hostel. (It doesn't feel too big). Nice sized lockers, tiny but functional kitchen, friendly staff. Coffee shop and food truck add great vibes. 3 minutes to the nearest subway, easy to get everywhere in Tokyo.
    USA, Couple, 25-30
  • 9.4


    10 Jun 2019
    Hostel atmosphere was lively on a Monday night. Fun vibe of people from around the world. Staff let us store our luggage after check out so we didn't have to carry it around the city or pay for a storage locker. Only downside was storage locker in the dorm itself. Too small to fit a backpacker's pack. Really only big enough to fit shoes and valuables. Cafe has great coffee and staff were very inviting and chatty! Would return!
    Canada, All Male Group, 25-30
  • 9.1


    14 Jun 2019
    Really liked this hostel. Has a bustling cafe and bar. The only downside is that there aren’t many foreigners - the bar especially seems to just be popular as a bar for the locals. Not a bad thing necessarily, but if you’re looking for a hostel full of travellers this isn’t the place. I still met some awesome people, and the staff are really friendly (and cool...I was intimidated by how cool the bar staff were haha). Super comfortable stay
    England, Female, 18-24
  • 9.1


    31 May 2019
    My boyfriend and I stayed in an 8 dorm room. Despite the number of people, everyone was respectful, quiet and quite friendly. The facilities were great and we were really impressed with the cafe and bar area of the hostel. The location was alright, there's not much to do in the immediate vicinity. A short walk away are a bunch of restaurants and yakitori style places for food. Otherwise the area feels a bit corporate. The subway is super close though. We'd recommend CITAN and would stay again.
    Canada, Female, 25-30
  • 8.6


    31 May 2019
    Citan is a very trendy hostel located in a convenient location (only a couple of stops from Tokyo station). It's a very clean hostel and has lots of spaces to hang out. Citan is a pretty big hostel with many guests, so I'd say a slight downside is feeling like you are just another guest with a booking.
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • 2019

    3rd, Hostel Chain

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