Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation / No Show & Reduction in Numbers Policy
Should you cancel your confirmed group reservation within 1 week of your arrival date you will lose your deposit.
Should you cancel your confirmed group reservation outside of 1 week from the arrival date, no cancellation fee applies.

Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel providing you notify us of any change outside of 1 week from the arrival date.

Additional Terms and Conditions

Additional Terms and Conditions

Depending on group - security bond may apply

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Group bookings not accepted from June till November inclusive (our busy season).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Check-in is from 11am to 8pm. Let us know in advance if you are going to arrive outside reception hours so we can organise your key (if you are arriving by flight after midnight make sure you book your first night for the correct arrival date (usually this will be the date your flight departed). Our reception is open from 9am till 5pm.

Check out our special offers; Vouchers for discounted meal deals for inner city pub/bar available at reception any night you stay (guests must be over 18 years old for these meal offers), free WiFi, free air-conditioning in all dorm rooms during Summer, ($4 extra for private rooms), free tea & coffee, free tour and travel information, and free book exchange!.

Chill out in our shady backyard, enjoy the swimming pool, TV and tropical dining area, and free wireless internet to keep you connected!

We offer clean and comfortable single, double, triple, 4 and 6 bed dorms. The dorms all include air conditioning except for the cooler months from April to October. For private rooms air conditioning is an extra $4 per room.

We have a strict over 18 policy only.

No noise after 10:30pm.

We are an international youth hostel. We only accept guests with an international passport and 2 Week maximum stay. Do not book longer online, further bookings will not be accepted.

The friendly and helpful staff have lots of good local advice and information about tours including access to standby specials. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.5

  • Location 8.0

  • Staff 8.3

  • Atmosphere 7.3

  • Cleanliness 7.3

  • Facilities 6.8

Latest Reviews

  • 10.0


    25 Jul 2021
    This is a really great friendly hostel, the manager was so lovely and did everything she could to help me. The beds are comfy and the kitchen had everything.
    England, Male, 25-30
  • 10.0


    05 May 2021
    Great stay here very clean inside, freshly painted, lots of greenery outside and friendly staff
    England, Male, 25-30
  • 10.0


    02 Jan 2021
    The staff were so friendly, so accommodating. Felt so at home we only wished we were there longer! Great if you need a quiet space to sort your life out !
    Ireland, Female, 25-30
  • 9.7


    23 Nov 2021
    Staff very friendly…a chilled out place to stay
    Australia, Female, 41+
  • 9.7


    14 May 2021
    Friendly, helpful staff. Clean room. Cool pool. Happy As!
    Australia, Female, 41+
  • 9.4


    04 Feb 2020
    Very nice hostel. Very chill, not a party hostel at all. The staff are very friendly, and the price is very good, probably the best in town. Love it , gonna be back if I come back to Cairns again.
    Italy, Couple, 25-30
  • 9.1


    19 Jun 2021
    Full kitchens if you want to make food, nice landscape with pool
    Australia, Couple, 31-40
  • 6.9


    13 Sep 2021
    Enjoyed my 4 nights there
    Australia, Male, 41+
  • 6.9


    11 Jul 2021
    The accommodation was pretty good value for money. The room was small and simple but was only there for a short time.
    Australia, Female, 25-30
  • 4.3


    06 Sep 2021
    This is easily in the top 3 worst hostels I’ve ever experienced. The “bed” is a paper thin mattress on bone-crunching springs, which feels like it is about to break during each and every slight movement. Worst sleep in memory. The front of the hostel reception is filled with rubbish and genuinely looks like a hoarder’s room. The bathrooms are tiny, filthy and filled with cockroaches. You have to pay per day extra for air conditioning. The whole hostel is honestly falling apart.
    Australia, Female, 25-30
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  • Free City Maps
  • Free Parking
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Self-Catering Facilities
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Wi-Fi