Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation / No Show & Reduction in Numbers Policy
Should you cancel your confirmed group reservation within 1 week of your arrival date you will lose your deposit.
Should you cancel your confirmed group reservation outside of 1 week from the arrival date, no cancellation fee applies.

Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel providing you notify us of any change outside of 1 week from the arrival date.

Additional Terms and Conditions

Additional Terms and Conditions

Depending on group - security bond may apply

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Group bookings not accepted from June till November inclusive (our busy season).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We provide a 24 hour check-in service but you need to let us know in advance if you are going to arrive outside reception hours so we can organize your key (if you are arriving by flight after midnight make sure you book your first night for the correct arrival date (usually this will be the date your flight departed). Our reception is open from 7.30 am till noon, and between 4.30 pm and 8 pm.

Check out our special offers; Vouchers for discounted meal deals for inner city pub/bar available at reception any night you stay (guests must be over 18 years old for these meal offers), free WiFi, free air-conditioning in all dorm rooms during Summer, ($4 extra for private rooms), free tea & coffee, free tour and travel information, and free book exchange! You can also get a discounted shuttle from the airport to the hostel.

Chill out in our shady backyard, enjoy the swimming pool, TV and tropical dining area, and free wireless internet to keep you connected!

We offer clean and comfortable single, double, twin, 4 and 6 bed dorms. The dorms all include air conditioning except for the cooler months from April to October. For private rooms air conditioning is an extra $4 per room.

Please note that we do not accept guests over the age of 35 in dorm rooms. Unfortunately we have a strict over 18 policy only.

No noise after 10pm.

We are an international youth hostel. We only accept guests with an international passport and 2 Week maximum stay. Do not book longer online – further bookings will not be accepted.

The friendly and helpful staff have lots of good local advice and information about tours including access to standby specials. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 9.5

  • Location 9.0

  • Staff 10.0

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.0

Latest Reviews

  • 10.0


    02 Jan 2021
    The staff were so friendly, so accommodating. Felt so at home we only wished we were there longer! Great if you need a quiet space to sort your life out !
    Ireland, Female, 25-30
  • 10.0


    17 May 2019
    Staff were super helpful and friendly, rooms were cosy and clean! Place had character and a warm atmosphere
    England, Female, 18-24
  • 10.0


    02 May 2019
    Everything was perfect
    Argentina, Male, 25-30
  • 9.4


    04 Feb 2020
    Very nice hostel. Very chill, not a party hostel at all. The staff are very friendly, and the price is very good, probably the best in town. Love it , gonna be back if I come back to Cairns again.
    Italy, Couple, 25-30
  • 9.4


    15 Feb 2019
    This place is great. Really good and friendly and helpful staff, comfortable rooms, easy walk to the train station or market. Biggest negative is it is half outdoors so there are bugs EVERYWHERE.
    USA, Male, 25-30
  • 7.7

    Very Good

    12 Jul 2019
    Love the place and the atmosphere. It's a bit runned down, which I didn't mind. The receptionist was awesome on dealing with my very early check in and she was really helpful. Another staff member was helpful in a very different situation that was awesome. Most of all I do love the cat being at the hostel that's my favourite feature of all as I am a cat lover. Perfect place for cat lovers.
    Scotland, Female, 25-30
  • 6.9


    23 Jun 2019
    Staff are really friendly and happy to help with anything you need and the atmosphere in the hostel is good. The facilities are really outdated and grimy, and there was mould in the bathrooms. The room was dusty and the 'clean' sheets on the bed were dirty and looked like they'd been dropped on a dirty floor before being put o.
    England, Female, 18-24
  • 6.9


    08 Mar 2019
    Not too far from the city center and nice staff ,but overall the place has a weird atmosphere and my room smelled terrible.
    USA, Female, 18-24
  • 4.0


    28 Jan 2019
    Worth the price. Clean sheets but the bathrooms are filthy and the kitchen is questionable. The bugs do get in to the rooms but that's just due to the open set up. The pool is green and gross. Staff was kind enough. The air conditioning works but only in the bedrooms. Also mostly older long lasting residence.
    Canada, Female, 18-24
  • 3.1


    22 Jun 2019
    Walls way to thin hear way to much of everyone night sounds ,dirty kitchen hardly any kitchen equipment, beds shake as people walk hallways. Light blasting thru window all night fan hanging of wall didn't work. 3extention cords to route to get noisy air conditioning to work. Decking full of wood rot around upper seating area. Toilet/bathroom so small couldn't wash hands in sink.Worst hostel ever stayed at anywhere in the world. Will never return.
    Australia, Male, 41+
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  • Free City Maps
  • Free Parking
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Self-Catering Facilities
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Wi-Fi