Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cancun Plaza Condo Hotel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The best location you will find with us. You are 10 minutes away from Cancun's International airport. You don't need to rent a vehicle, since in the hotel zone there is a 24-hr-bus service so you can go and visit every attraction in the hotel zone, a safe way for less.

If you walk a little way up the beach you will find some incredible snorkeling at the Club Med reef. Across the street are Mayan ruins, 'Ruinas del Rey'. There are water sports and parasailing close by. This beach is famous for turtle nests and if you are lucky you will get a little look at the miracle of mother nature in this tropical paradise

All rooms are (private & Studios), Ocean Front Balcony, Beach, 2 DBL Beds, Air Conditioning .
Cable/TV Satellite, Fully equipped kitchenette, Daily Maid Service, Swimming Pool & Palapa bar,
Restaurant , four Elevators, parking, 24 hrs private security, Laundry, 2 grocery stores, jet sky rent,
Parasailing, wireless Internet, Daily Maid Service.

Please note:
We do not accept credit or debit cards so please pay in cash on arrival.
Only the original reservation is made through a major credit card, the rest of the stay should be covered as above explained. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 8.3

  • Staff 9.3

  • Atmosphere 9.0

  • Cleanliness 9.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    29 Dec 2017
    Great place at unbeatable price. The staff was very friendly the place is clean very good service and great location. I definitely will come back to the Cancun plaza in my next vacations .
    USA, Female, 41+
  • 9.7


    15 Mar 2018
    This place was fantastic! They were there waiting when we arrived, upgraded our room without us requesting, made sure we had towels, knowledge of location, functional AC and TV and organized a cab pick up for us for a third the price we paid to get there. Wonderful!
    USA, Female, 25-30
  • 9.4


    13 Nov 2018
    Short cab ride from airport, quiet spot, good price for everything you get. Will probably be back sooner than later!
    USA, Female, 18-24
  • 9.1


    12 Feb 2018
    Staff was not very helpful. Nobody on property could speak a lick of English. After years and years of Americans coming to Cancun, one would think that this issue would have been mastered.
    USA, Male, 41+
  • 8.9


    12 Sep 2018
    I’ve stayed here 3 times and never had an issue. Great for the value!
    USA, Male, 31-40
  • 8.9


    24 May 2018
    I enjoyed my stay there. It was a bit confusing because it does not have your typical help desk to ask questions or to help solve problems when it arises. Since the facility is own by separate people and some can answer general questions. Through instinct I just asked security persons whom seemed to know everything (of course). My bedroom was spacious and clean. I had clean towels everyday. A very nice view. It was worth the price.
    USA, Female, 41+
  • 8.0


    05 Jun 2018
    It’s basically a condo. It was a little weird just meeting the guy in the parking lot to be directed to your room. Nice being so close to the beach and having a pool too. For the hotel district this was by far the best value.We liked this place so much we came back a second night before we flew out of Cancun.
    USA, Couple, 25-30
  • 6.3


    23 Mar 2018
    If you go, go for the location - not the faulty wifi, iffy toilets, passive aggressive cleaners, mediocre restaurant and unreliable shuttle system. Rarely am I truly disappointed by a hotel experience. This was one such instance. Interesting architecture and just steps from the beach, but otherwise definitely not recommended.
    Canada, Male, 25-30
  • 6.0


    03 Mar 2018
    I was using Hostelworld with currency in USD. The Reservation was paid partially, and the rest should be pay onsite. When we were on site, there was security not even allow to enter the reception if we can not show full payment. Seems very poor management for check-in process. Meanwhile, since the booking through website using USD. They actually using their own high rates to charged in MXN. We had remaining balance 85 dollars, but they charged in peso actually equal to 91 dollars as bank rate.
    China, All Female Group, 31-40
  • 3.7


    30 Dec 2017
    Our resevation was at Plaza Condo hotel, at checkin they were full so they moved us to a “BETTER” hotel beside it called Bel Air. The bathroom was never cleaned upon checkin or the entire 3 day stay. The AC wasn’t working the entire stay so they only took 10$ usd a night off. The BANSI bank machine in the lobby charged 73$ usd fee on top of a 500$ us withdrawal. The poolside food was expensive and terrible. The staff were rude on multiple occassions. The pool and beach were good. Don’t stay here
    Canada, Male, 31-40
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  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Elevator
  • Hot Tub
  • Parking
  • Swimming Pool
  • 24 Hour Security
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities