Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cantagua is home for travelers looking for a happy and cozy place where to feel 'en casa'.  A place to MEET & share (and be happy) with others. Be part of our family. We seek for all those attracted to experience the new. New people, new culture, new experiences & a new home. We are a eco-friendly hostal (environmental awareness) with 4 girls only and mixed dorms for you to you have some privacy while sharing the with other travellers.

Valencia is a city where the Turia River meets the Mediterranean Sea. Cantagua is neighbors to Ruzzafa, known as 'the heart of the youth' in Valencia. This pocket of the city is vibrant and creative, full of coffee bars, delicious local food, authentic live music, boutique shops and much more. A short walk away is the Historical City Center, Turia a picturesque sunken park and the futuristic City of Arts and Sciences.
We have 4 mixed rooms with cozy bunk-beds for you to you have some privacy while sharing the with other travelers.  We offer free wifi, free linen, shared kitchen, laundry service, library, bag storage room and friendly staff that will help you enjoy your stay in Valencia.

Cantagua Hostel Policies and Conditions:

Cancellation policy: 24h before arrival from Monday to Thursday. 48h before arrival from Friday
For Reservation with Non-refundable: The full amount will be charged upon Cancelations.

Check in from 13:00 to 21:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 10.00%
Continental Breakfast at an additional cost ( 2,50 Euros ): Bread with butter and Jelly, toast with Spanish tomato sauce, cereal, oats, juice, milk, coffee and tea.
We also offer smoothies, fresh juices, Mexican coffee and exotic teas for a small extra price.


The reception service is open from 08.00 to 21.00
No curfew.
Non smoking.
We can´t accept reservations from guests less than 18 years old or older than 45 years old.
The maximum period of stay is 14 days.

Check in is available from 1:30 pm until 9 pm. However, if you are running late, please contact our team before 8 pm.
Check out time is from 8 am till 11 am. After check out you can leave your belongings and luggage in a secured area until your departure from Valencia.

The rooms are not available for private bookings. Every room is shared with each bed being reserved individually. However, we will try to accomodate group or couple bookings. Please, inform our team ahead of arrival.

Booking modifications and changes can be made with nil cost incurred when given 24 hours notice before the reservation date from Monday to Thursday, and 48 hours notice from Friday to Sunday. This includes date changes, with exemption of difference in costs over peak periods.

Cantagua Rules

All travelers are welcome in Cantagua. In order to ensure a healthy space, we respectfully ask all visitors to take in mind the following guidelines during your stay:

Cantagua is a smoke-free hostel. Due to the hostel being all indoors, including communal areas.

We understand the joy and excitement of experiencing Valencia to its fullest. We have knowledge and great advice for those who want to party and explore the local night life. Nevertheless, we remind you that Cantagua is a friendly space and most importantly a place to enjoy. Events will be held throughout the week in the common area.

Quiet hours in dorms are after 10 pm and the common area´s close after 11.30 pm. But parties are strictly forbidden.

You are more than welcome to bring and consume your own alcohol. Each traveller is responsible for their own consumption of alcohol. Drinking in the rooms is not allowed, and staff members have the right to request any guest to stop consuming alcohol.

Cantagua is a hostel, this means every room is shared. Which is why we sincerely ask you to keep your space clean and ordered at all time. We also ask to respect all the furniture and to maintain an harmonic tone during your stay.

Comfort and privacy of our guests is very important for us. At the respect for other guests and for our establishment, only guests will be allowed in the establishment after 11.30 pm.

Each reservation is for one single bed per person. It is a requirement that each guest sleeps in their allocated bed. If at any point during your stay another person is found in your bed, a fine of 50 euros cash will be issued. If this conduct remains, the reservation will be canceled and the guest will be politely asked to leave the establishment.

Sexual relations, drug use, abuse, aggressive behaviour or similar conduct is strictly forbidden in any part of the hostel. If at any point a guest engages in these actions, they will be immediately escorted off the premises and their reservation cancelled with nil refund.

We want our guests to have a warm and cozy experience. These rules provide the basis of a friendly environment and allow each guest to enjoy their stay in harmony. We hope to see you soon.

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 8.5

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    28 Jun 2019
    Best hostel in Valencia, clean friendly staff location is great
    Philippines, Male, 31-40
  • 10.0


    24 Jun 2019
    Great hostel with a very relaxed and social atmosphere
    Australia, Male, 25-30
  • 10.0


    17 May 2019
    What a wonderful place. The team really has a great operation going on here and they are awesome people to be around. Very grateful for my short stay here in Valencia. Highly, highly recommended!!
    USA, Male, 25-30
  • 10.0


    24 Apr 2019
    Best hostel we stayed at in Spain. Comfortable, non creeking beds. Clean washrooms. Super chill shared space vibe. Staff was awesome. 10/10.
    Canada, Couple, 25-30
  • 9.7


    07 May 2019
    I had a great experience on this visit! I arrived late and used their self check in. The directions were clear and easy. The beds were comfortable and private. The only problem there was on the top bunk there is no handle on the end side, so it’s a little difficult to climb up. Getting down was easy. The common space was cool and clean. Over all it was quite quiet, but if there are a lot of guests in the common area (almost all the rooms face it) there would be some noise.
    USA, Female, 31-40
  • 9.1


    15 Jul 2019
    This is a great hostel. Its really clean and spacious. Probably one of the largest dorm i’ve slept, we had a lot of room. Showers/toilets inside the rooms are awesome too. This was also one of the best hostel showers i’ve had. Only thing bad I can say is 1) pretty far from everything but if you like to walk its great. 20ish min away from city center. 2) a/c is turned on only at night so good luck trying to nap during the day when its 35C in the rooms. Rest is 10/10. Great atmosphere and staff!
    Canada, Male, 18-24
  • 9.1


    22 Jun 2019
    It was a great experience. Extremely Cozy atmosphere and friendly staff. The beds were neat and the Closet and Showers were clean. Definitely worth staying.
    India, Male, 25-30
  • 9.1


    12 May 2019
    This hostel has an incredible courtyard with a relaxing feel! The location isn’t great, as you have to catch a bus or 30-60 mins walk to the beach or the main town where all the historical buildings are. The atmosphere definitely makes up for the distance of this hostel though, it was very comfortable and easy to feel at home there! The toilets and showers were right in the room with a sliding privacy door. Staff were great and friendly. also made sure to turn on AC at night for a better sleep!
    Canada, Female, 25-30
  • 9.1


    29 Apr 2019
    Everything was great, good atmosphere, the mattresses could be a little bit more confortable, but they compensate with curtains and great privacy!
    Argentina, Male, 31-40
  • 8.9


    02 Jun 2019
    Really nice hostel, great staff and a great common area. Only problem I found was that the common area gets unbearably hot during the day, way hotter than outside and you can't really stay there. Otherwise everything was lovely!
    Canada, Couple, 18-24
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi