Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Caravella Backpackers Cairns City Waterfront

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Caravella Backpackers Cairns City Waterfront location in Cairns City Center. Free airport pick up, nightly meal deal every night, free wifi in public areas, free information and discounted tour bookings, free luggage storage, free air conditioning, free safety deposit box at reception, large swimming pool, refrigerators in all rooms, private and dormitory rooms, BBQ facilities, 2 fully equipped shared kitchens, ATM machine, in-room wifi available

Located on the Esplanade in Cairns city centre, Caravella Backpackers offers free pick-ups (for max 6 pax from 0800-2000 ) from Cairns Airport and an evening meal deal at a nearby licensed venue each night. Guests enjoy free WiFi in public areas, a large swimming pool, BBQ facilities and 2 fully equipped shared kitchens. Caravella Hostel offers a choice of private and dormitory rooms, each offering air conditioning, a fan and a refrigerator. Rooms with private bathroom facilities are available. Luggage storage and a safety deposit box are provided at reception. Guests can relax in the shared TV lounge room and a communal area with free WiFi throughout the day. Other facilities include a self-service laundry and bike hire. The staff can assist with information on local tours and activities. Cairns Airport is a 12-minute drive from Caravella Backpackers Cairns. Cairns Pier, the departure point for Great Barrier Reef cruises, is a 15-minute walk away. There are shops, bars and nightclubs within a 10-minute walk.

Guests are required to show Passport ID and credit card upon check-in. Group bookings of more than 6 people are only accepted after contacting the property directly and groups of more than 6 people are excluded from the free airport pick up.
The maximum stay in share rooms is 10 days.
Please note that all Special Requests are subject to availability and additional charges may apply.

Reception is open from 7am until 8pm
Late check in is available please contact us prior to your arrival for a late check in procedure.

Guests are required to show Passport ID and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.

Reception is open from 0700 until 2000 except Christmas Day and New Years Day .
An ' After- hours check in ' is only available by contacting us for late check instructions prior to your arrival during office hours.
Guests are required to show Passport ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Groups larger than 7 people are excluded from free airport picks.
Maximum stay in Share accommodation is 10 Days.
We accept cash, Mastercard and Visa, however all credit cards will attract a minimum processing fee of 2.78- 2.96% . Australian eftpos debit cards will incur a 0.14% processing fee. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.8

  • Location 8.8

  • Staff 9.0

  • Atmosphere 8.2

  • Cleanliness 8.0

  • Facilities 8.1

Latest Reviews

  • 10.0


    30 Jan 2019
    Best location in cairns, peaceful, friendly and clean.
    Australia, Male, 31-40
  • 9.7


    13 Apr 2019
    The staff were so helpful, the facilities were all as clean as can be expected. Room was very basic but for the price you're paying, we can't complain! The location was great, right on the waterfront - but be warned if you don't already know, Cairns has no beaches! So the pool really came in handy!!
    England, Female, 18-24
  • 9.7


    29 Dec 2018
    Very excellent stay! Second time there and it was equally as good!
    USA, Female, 25-30
  • 9.4


    20 Feb 2019
    Caravellas was amazing and cheap! Staff was awesome and helpful, especially Vanessa. Got upgraded from a 10 person room to a 4 person room at no charge everything was in walking distance. Max also helped us find the best price on a reef trip we were already going to book. The two kitchens are great but some of the stove burners don’t work.
    Canada, All Male Group, 18-24
  • 9.1


    13 Mar 2019
    Its in an amazing location and is extremely well run. Like most hostels, the people make the difference. It, unfortunately, just was not a “come together and hang out” type hostel. Which is fine, but you may want that without a constant party vibe and that doesnt really happen there. I woukd stay there again because of its location and because it is so effectively ran.
    USA, Male, 31-40
  • 8.0


    18 Jan 2019
    Clean and spacious rooms. Atmosphere was weird, there was lots of groups and so it wasn’t very sociable at all. Staff were nice and helpful. Location was perfect, right on sea front and walking distance to night market, Woolworths, lagoon and greyhound bus stop! I enjoyed my stay here because I had some fab girls in my room!
    England, Female, 18-24
  • 7.7

    Very Good

    24 Jan 2019
    Staff here were so kind and helpful with booking trips and just in general. The hostel dorm & bathroom was cleaned daily which was great and the room was quite spacious. It was nice that there were two kitchen areas as well. Unfortunately it was raining most of the time, so to leave the room at anytime I got soaked but not much could be done about that. It was really close to city center as well. I just wish there were lockers in the room.
    Canada, Female, 18-24
  • 7.4

    Very Good

    18 Jan 2019
    Free airport shuttle was v useful, staff were lovely. Beds fairly comfortable though bunks were very low! There’s no lockers in the room so you have to give your precious belongings to reception where they have a locked cabinet this was fine however you can’t then access your stuff as easily. Personally I found mad monkeys much better value. For the same price it included a breakfast, great WiFi in the rooms (caravella only had free wif in common areas), a free shuttle to town and large lockers!
    England, Female, 18-24
  • 6.6


    13 Mar 2019
    Firstly I think having to pay EXTRA to have WiFi access in your rooms is RIDICULOUS this day and age. Check out was at 9.30am which is unusually early and the air conditioner in our room was SO loud - and we didn’t have a fan to be able to turn the aircon off so we couldn’t sleep. We were not impressed. Pro: bed was very comfortable
    England, Female, 25-30
  • 6.0


    12 Dec 2018
    You store your food items in a minifridge in the room. This is literally the first time I have ever seen this. So not only do you have to go back and forth to your room to cook but people are opening a fridge door in your face while your trying to sleep and of course bugs. This is the tropics. Btw the average backpacker is an a****** when it comes to their own possessions and then you add their food and drink in the room? Do you imagine how disgusting that gets? Who thought this was a good idea?
    USA, Male, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Children's Play Area
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Restaurant
  • Vending Machines
  • Board Games
  • Wi-Fi



  • 2013

    Worldwide Large Hostel

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