Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Caravella Backpackers Cairns City Waterfront

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Awesome Cleanliness
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Property Description

***Due to COVID, reception hours are limited. Guests need to make sure they are contactable after making their booking so that we can keep them up to date***

Caravella Backpackers Cairns City Waterfront location in Cairns City Center. Free airport pick up, nightly meal deal every night, free wifi in public areas, free information and discounted tour bookings, free luggage storage, free air conditioning, free safety deposit box at reception, large swimming pool, refrigerators in all rooms, private and dormitory rooms, BBQ facilities, 2 fully equipped shared kitchens, ATM machine, in-room wifi available

Located on the Esplanade in Cairns city centre, Caravella Backpackers offers free pick-ups (for max 6 pax from 0800-2000 ) from Cairns Airport and an evening meal deal at a nearby licensed venue each night. Guests enjoy free WiFi in public areas, a large swimming pool, BBQ facilities and 2 fully equipped shared kitchens. Caravella Hostel offers a choice of private and dormitory rooms, each offering air conditioning, a fan and a refrigerator. Rooms with private bathroom facilities are available. Luggage storage and a safety deposit box are provided at reception. Guests can relax in the shared TV lounge room and a communal area with free WiFi throughout the day. Other facilities include a self-service laundry and bike hire. The staff can assist with information on local tours and activities. Cairns Airport is a 12-minute drive from Caravella Backpackers Cairns. Cairns Pier, the departure point for Great Barrier Reef cruises, is a 15-minute walk away. There are shops, bars and nightclubs within a 10-minute walk.

Guests are required to show Passport ID and credit card upon check-in. Group bookings of more than 6 people are only accepted after contacting the property directly and groups of more than 6 people are excluded from the free airport pick up.
The maximum stay in share rooms is 10 days.
Please note that all Special Requests are subject to availability and additional charges may apply.

Reception is open from 7am until 3pm
Late check in is available please contact us prior to your arrival for a late check in procedure.

The free airport pickup may not be available on the weekend from 1300-1600 during low season.

Guests are required to show Passport ID and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.

Reception is open from 0700 until 1500 except Christmas Day and New Years Day .
An ' After- hours check in ' is only available by contacting us for late check instructions prior to your arrival during office hours.
Guests are required to show Passport ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Groups larger than 7 people are excluded from free airport picks.
Maximum stay in Share accommodation is 10 Days.
We accept cash, Mastercard and Visa, however all credit cards will attract a minimum processing fee of 2.78- 2.96% . Australian eftpos debit cards will incur a 0.14% processing fee. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 7.0

  • Location 9.0

  • Staff 5.0

  • Atmosphere 5.0

  • Cleanliness 7.0

  • Facilities 6.0

Latest Reviews

  • 9.7


    13 Apr 2019
    The staff were so helpful, the facilities were all as clean as can be expected. Room was very basic but for the price you're paying, we can't complain! The location was great, right on the waterfront - but be warned if you don't already know, Cairns has no beaches! So the pool really came in handy!!
    England, Female, 18-24
  • 9.4


    30 Aug 2019
    I checked into this hostel for the day, as I had a late flight. Staff were friendly and accommodating. Had a nice pool to swim in and sunbake around, bathroom was clean and rooms were also. Very basic rooms with a small fridge and air conditioner. Too could use some curtains that block out the light.
    Australia, Female, 31-40
  • 8.9


    09 May 2019
    We were impressed with the facility. It was clean and orderly. Every staff member was exceptional. Guests were quiet and courteous. Great value. Our only complaint was the cleanliness of our room. mould on top tiles of shower; patio doors inhibited by dirt in tracks; dirty air conditioner filter; and very dirty behind fridge, and dusty ceiling fan. Linens, bathroom. walls and floor were fine. We took an hour and scrubbed dirty areas and loved our week long stay
    Canada, Couple, 41+
  • 7.7

    Very Good

    05 Jun 2021
    Great spot room fine, don't know if I would stay there in summer
    Australia, Male, 41+
  • 7.7

    Very Good

    07 Aug 2019
    Good location, but they will charge extra for the WiFi if you want to use it in your room.
    Canada, Male, 41+
  • 7.1

    Very Good

    17 Jun 2019
    The dorms are clean but the bathrooms are very strange. Some buildings only have one room with one toilet and one shower so while someone is showering no one can use the toilet. There also are not hooks anywhere near the showers so nowhere to place your things to keep them dry.
    USA, Female, 25-30
  • 6.6


    18 May 2019
    Location, staff, pool and price are all very nice; however, you get what you pay for. Cheap beds with sunken mattresses, run-down kitchens with maybe one good knife and melted utensils. Our room floor was filthy, the toilets always had urine on them, and dirty dishes constantly in the kitchen... so perhaps cheap backpackers are also inexperienced with courtesy of others despite signs and common sense? Mostly I felt uncomfortable here because of those staying, not due to the hostel/workers.
    Australia, Female, 18-24
  • 5.7


    25 Feb 2021
    It is incredibly difficult to get in contact with the staff of the hostel to organise anything from after hours arrival to after hours check out. The reception is barely manned during my entire stay there and the dorm was just so so. The pool was good and the kitchen was reasonable. The washing machines and dryers were very old but at least functional.
    Malaysia, Female, 31-40
  • 4.6


    16 Apr 2019
    Borring, weird, worst beds
    Chile, Male, 18-24
  • 4.3


    07 Jun 2019
    I was told a lie at the counter that I'd need a passport to be a guest by the manager. The tv area is in the smokers area so it's not ideal for non smokers. I was treated differently because of my nationality and it made my stay very upsetting. It's the worst hostel I've ever been to.
    Papua New Guinea, Female, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Children's Play Area
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Restaurant
  • Vending Machines
  • Wi-Fi



  • 2013

    Worldwide Large Hostel

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