Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

non refundable.

The following group types are not accepted by this hostel: Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Over the weekend no groups accepted unless pre approved by myself Jonathan Quinlan.
Payment upfront and non refundable.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Carlisle City Hostel

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to Carlisle City Hostel, Carlisle's only independent backpacker hostel. We offer cheap, clean, comfortable accommodation for backpackers, walkers, cyclists and budget travelers.

We have four comfortable guests rooms. Our kitchen is fully equipped and available to all. We offer free Wi-Fi in communal areas and advice on the local area. There is a communal lounge with TV and DVD's available to rent. Bike and bag storage is free of charge in our spacious cellar. We have a clothes washing service available for a small charge.

A few points to note:

---WE ARE NOT A 24 HOUR HOSTEL --- Check in is between 3pm - 8pm ONLY (Sunday 4pm-8pm). Do NOT book if you will arrive after this time without calling us first. If you arrive outside check in hours we CANNOT guarantee your stay.

Valid photographic ID MUST be presented on Check in - Passport/Driving License.

This is a no smoking hostel.

Latest check out is 10:30am.

We accept payment by CASH ONLY.

As courtesy to other guest there is no noise allowed after 10:30pm.

Carlisle City Hostel welcomes groups as long as they respect the property and other guests. So to help groups abided by this we set down a couple of rules:
The maximum group size is 8 unless you contact us directly to organise your booking.
NO GROUPS ON FRIDAY AND SATURDAY NIGHT, unless prearranged with manager before booking. (Anymore than two guests you will need to contact the Hostel).
No stag or hen do’s
No groups who are in Carlisle just for a night on the town.

If any of these rules are broken you will be refused at the door and no refunds will be given. If you don’t feel 100% confident that you are abiding by the rules please contact us prior to booking.

Cancellations 7 days prior to check in will not be charged, cancellations after this will be charged at the first nights rate.

Please bear in mind that if a property cannot pre authorise your card for any reason, they will email you to ask you for further details. Should they not receive a response from you within 24 Hours they would be then entitled to cancel your reservation due to insufficient card details.

We look forward to welcoming you to our hostel and our city! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 9.6

  • Staff 9.8

  • Atmosphere 8.9

  • Cleanliness 8.9

  • Facilities 8.9

Latest Reviews

  • 10.0


    11 Jun 2022
    Jonathan was a great host. Very friendly and knowledgeable about the local area and gave us great tips on where to go for something to eat that evening. He also helped with making sure that our bikes were safely put away. Would definitely use the hostel again and have told friends about the great experience.
    England, Male, 41+
  • 10.0


    25 Apr 2022
    We had a very warm welcome and lots of useful advice when we arrive. The place is very clean, perfect location just behind the cathedral. There was also tea, coffee and milk in the kitchen plus toasts with jam to be used.
    England, Female, 41+
  • 10.0


    10 Sep 2019
    Lovely hostel, much bigger than I anticipated - was great to have proper bathrooms and showers not just tiny cubicles! Really friendly and safe atmosphere, and nice to have a couple of different communal areas too. Would highly recommend.
    England, Female, 18-24
  • 10.0


    22 Aug 2019
    Perfect stay here! Lovely accomodation, in a really nice area. Close to the train station, near the castle and a stone throw away from the cathedral. One of my favourite hostels I’ve stayed at. Very clean.
    Australia, Female, 18-24
  • 10.0


    15 Aug 2019
    Fabulous hostel!! Definitely top marks for everything 😍
    England, Female, 41+
  • 10.0


    13 Jul 2019
    Great hostel ideally situated between the castle amd the cathedral, just a 5min walk from the city centre. I was only there for one night, but it suited perfectly. Clean and comfortable beds, well maintained facilities, breakfast included, and Jonathon (owner) is a very friendly chap. 10/10 would recommend.
    Scotland, Male, 25-30
  • 10.0


    13 Jul 2019
    This is one of the best hostels you’ll ever go to. Marvellous in all ways. Polite and friendly staff. Hostel is clean, tidy, perfect location, good WiFi, amazing room, bed and bathrooms. Will definitely visit there again!
    Iraq, Male, 18-24
  • 9.7


    24 Jun 2022
    Well located hostel right in the city centre. Convenient for tourist spots in Carlisle and easy access to public transport, being just a few minutes away from the railway station. Great welcome, facilities and hospitality.
    England, Male, 41+
  • 9.7


    29 Oct 2019
    Really enjoyed a nice quiet stay at this hostel. The staff was very nice and helpful, beds were comfortable, and the bathrooms were large and private! Would recommend to anyone.
    USA, Couple, 31-40
  • 9.4


    06 Aug 2019
    Carlisle is an interesting city. The location of the hostel is central, but quaint. Yet, it is only a short distance from the bus terminal and train station. Great & quick laundry service. Kitchen is well equipped. It was fully booked when we stayed and we unfortunately could not get a private room for our family. We were lucky to have kind room mates. For children: the bunk beds are very high and the railing is low. John was wonderful and caring host, we enjoyed his recommendations.
    Germany, Female, 41+
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's