Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

In a privileged place of Puerto Varas and a few steps from Lake Llanquihue, you will find the Casa Apel hostel. Located in a historic house in the city, which at the beginning of the 20th century housed the first German School. Hostal Casa Apel delivers an unforgettable experience to those who stay in it. In Casa Apel Hostel, you do not have to worry about anything, because you have a problem of tourist services, which can have any problem during your stay and that helps you find the best panoramas to enjoy the city and the natural attractions of its surroundings .

We are located in one of the best locations of the city, near to some of the finest landmarks and attractions of the area such as Museo Pablo Fierro, Monumentos Heroes Patrios and Lago Llanquihue, amongst other interesting spots and places that you can discover in our city.

Its large rooms and high dorms, built entirely of wood, make this place an unmissable stop on your trip. You can enjoy its large garden, surrounded by fruit trees, flowers of the area and, in addition, a 100% organic garden, which make this place an oasis in the middle of the city. Our house has all the amenities to make your trip unforgettable. We have free wi-fi, heating in all rooms, fully equipped kitchen, areas to relax outdoors, barbecue area and above all, an ideal environment to share with travelers from different parts of the world.
We are waiting for you in this magical place!

Hostel Casa Apel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00 to 21:00 .
Check out before 12:00 .

Rate not included Breakfast

Payment upon arrival by cash.

Taxes not included - 19.00%


The reception service is open 24 hours per day.
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 10.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 9.5

Latest Reviews

  • 10.0


    07 Feb 2022
    Great hostel - well located, loads of space, perfectly clean and a beautiful garden out the back
    England, Male, 25-30
  • 10.0


    08 Mar 2020
    This was my favourite hostel I’ve stayed in for my trip to Chile. The staff are wonderful and helpful. It has beautiful common spaces, comfortable beds, and is spotless. There is a good social atmosphere but you can also be chill and do your own thing. I highly recommend staying here.
    Canada, Female, 25-30
  • 10.0


    28 Feb 2020
    Best hostel I've stayed in so far. Central social space which makes it really easy to meet people, comfy beds and all very clean. The staff are amazing, really want to help you out. Community dinners are a big bonus, affordable home cooked food. Enjoyed stay thoroughly.
    England, Male, 18-24
  • 9.7


    10 Sep 2022
    Lovely hostel, great value for the money.
    Italy, Female, 41+
  • 9.7


    30 Jan 2022
    Lovely hostel which, while SLIGHTLY outside the center, had a really nice vibe with great volunteer staff, friendly other hostel visitors, lots of comfy shared spaces, and a respectful atmosphere. The hostel was also clean which was nice. I also went on a great tour organised by the hostel - Alvaro took us out for a great day and we had a really good time seeing so many of the natural wonders of Puerto Varas. The tour was fun and also informative! Really good stay overall!
    Sweden, Female, 25-30
  • 9.7


    24 Feb 2020
    Really cool hostel. Kitchen’s well equipped and large lockers for every person. There’s plenty of chill out areas including a tv area and speaker where you can play your own music. The best thing was the staff. All staff and volunteers were really friendly and made you feel welcome and at home. The hostel location is slightly out of the centre but easy to walk to. Only negative was that we stayed in the the 12 person room and the bed we were given was under the balcony so hard to get into.
    England, Female, 25-30
  • 9.4


    25 Feb 2020
    Super nice hostel, walkable distance from the town and really close to the beach, the interior is very tasteful and of course clean, very helpful staff 👍
    Ireland, Male, 18-24
  • 9.1


    06 Feb 2022
    Nice place to stay. Hard to go downtown and come.back by local buses.
    USA, Male, 41+
  • 9.1


    11 Mar 2020
    I actually loved the location; not super close to town but very close to the beach. Depends what you’re looking for I suppose. The hostel is clean and facilities are in good condition.
    USA, Male, 18-24
  • 9.1


    24 Feb 2020
    I stayed at this hostel before and after traveling to Isla Chiloé. I came back because I loved the vibe – relaxing yet social. The staff was helpful and friendly, but they provided me space when I wanted it. Eddy was especially kind during my visit. With a large kitchen and living room as well as a loft, it's easy to make friends, work, or chill any time of the day. The hostel is not in the city center, but it is easy enough to walk or take the bus. In Puerto Varas, I recommend staying here!!!
    USA, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi