Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

In a privileged place of Puerto Varas and a few steps from Lake Llanquihue, you will find the Casa Apel hostel. Located in a historic house in the city, which at the beginning of the 20th century housed the first German School. Hostal Casa Apel delivers an unforgettable experience to those who stay in it. In Casa Apel Hostel, you do not have to worry about anything, because you have a problem of tourist services, which can have any problem during your stay and that helps you find the best panoramas to enjoy the city and the natural attractions of its surroundings .

We are located in one of the best locations of the city, near to some of the finest landmarks and attractions of the area such as Museo Pablo Fierro, Monumentos Heroes Patrios and Lago Llanquihue, amongst other interesting spots and places that you can discover in our city.

Its large rooms and high dorms, built entirely of wood, make this place an unmissable stop on your trip. You can enjoy its large garden, surrounded by fruit trees, flowers of the area and, in addition, a 100% organic garden, which make this place an oasis in the middle of the city. Our house has all the amenities to make your trip unforgettable. We have free wi-fi, heating in all rooms, fully equipped kitchen, areas to relax outdoors, barbecue area and above all, an ideal environment to share with travelers from different parts of the world.
We are waiting for you in this magical place!

Hostel Casa Apel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00 to 21:00 .
Check out before 12:00 .

Rate not included Breakfast

Payment upon arrival by cash.

Taxes not included - 19.00%


The reception service is open 24 hours per day.
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.0

  • Staff 9.6

  • Atmosphere 9.8

  • Cleanliness 9.7

  • Facilities 9.7

Latest Reviews

  • 10.0


    07 Jan 2020
    Hands down best hostel of this stay and any! So clean, gorgeously decorating, super friendly helpful and accommodating staff who really make you feel as though you’re welcomed into their home, TV with Netflix for relaxing, a wonderful kitchen with everything you could need for food preparation with big dining space, incredible massive bunk rooms with beds and linen that are more comfortable than the one I have back home! AND such ample bathroom space - couldn’t recommend this place more!!!
    USA, Female, 25-30
  • 10.0


    21 Nov 2019
    Great, friendly staff and very clean environment. Highly recommend.
    USA, Male, 25-30
  • 10.0


    14 Sep 2019
    Staff is super friendly always making sure you’re happy and satisfied. Open with communication and more than willing to bend over backwards to assist you
    USA, Female, 18-24
  • 10.0


    17 Mar 2019
    Amazing hostel! Comfy beds, clean bathrooms with nice showers, amazing communal areas. Nico the owner made an unbelievable paella and ceviche on two nights we were there with the option for everyone to sign up - nice social environment with delicious food!! Couldn’t recommend this place more!
    England, Mixed Group, 25-30
  • 10.0


    13 Mar 2019
    Great hostal. Very good beds, very nice and clean hostel. Very kind volunteers and the owner is super nice. Would come again.
    Norway, Female, 18-24
  • 10.0


    06 Mar 2019
    Best hostel we have stayed in over 3 months traveling all South America. Everything was beyond expectation. Kitchen has everything you need and more. The beds are incredibly comfortable and clean. Hostel is super chill and has beautiful garden with veg, fruit & herbs. 2 min walk to beach, 20 min walk to shops. Bus stops in front. Bathrooms are modern, clean and hot. Wifi works amazing. Christian and his wife are super welcoming. Highly recommend staying here!
    Australia, Couple, 25-30
  • 9.7


    29 Oct 2019
    Great hostel! Great staff! The owner is exceptionally friendly! We had to stay one more night, offered us a discount without us asking anything. He was always very caring, helped us through the stay by many different means. The hostel is very clean, common areas are cool. Strongly recommend!
    France, Male, 18-24
  • 9.4


    20 Mar 2019
    Nico was a fantastic host and excellent chef! Rooms and common areas were new looking and very clean. We also enjoyed picking apples in the back garden for breakfast. Bus stop out front makes getting in to town cheap and easy (otherwise it’s a nice walk along the shore). Highly recommended!
    Canada, Couple, 25-30
  • 9.1


    27 Feb 2019
    Nicolas and staff were so extremely welcoming that it almost felt like you were staying in someones house. with a super comfy bed. beer on tap :) Close to good restaurants and the beach. Staff were very informative and offered tours and activities which could be easily booked through them. Free WiFi and sercure parking were also bonuses. Would highly recommend and stay again.
    Australia, Mixed Group, 31-40
  • 7.4

    Very Good

    07 Dec 2019
    Overall a nice hostal, clean and comfortable, very cool chill out areas, nice spot by the lake, equipped kitchen. Maybe lacks the extra bit of atmosphere and contact with staff, they tried to be helpful, but a tinge difficult to get good tips for trips etc. Might be the days I stayed though.
    Poland, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi