Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Casa Azul is a friendly hostel in Queretaro. The Hostel is set in a beautiful traditional house in downtown of Queretaro. You can walk 50 meters and enjoy the traditional tamales for MXN$20 each. Guests may use the kitchen and watch TV, listen to some music or read in the dining room. You will have access to free Wi-Fi, cable, Netflix and calls to USA and Canada.

Located in the heart of Queretaro, close to many churches, squares and point of interest in downtown. Easy access to main roads such as Zaragoza, Ezequiel Montes and highway to Mexico city, Celaya and San Luis Potosi.
There is a brewery in front of the property for dinner and the most famous tamales 50 meters away.
Enjoy the free weekend’s shows at Jardin Guerrero, just to blocks away.

Casa Azul have renovated bathrooms. The hostel has 3 comfortable dorms (mixed, male and female). All beds, mattresses, towels and linens are new. Our rooms have from 2 to 4 bunk beds.. Every guest will have access to a drawer with a persona key inside the room.

Casa Azul policies and conditions:

Check-in time starts at 3 pm.
Check-out time is 11 am.
Please advise your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Cancellation policy: 24 hours before arrival.

Taxes included.

Breakfast included.


No 24-hour reception. Opening time is: from 7 am to 11 pm.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 9.7


    18 Jun 2018
    I really enjoyed my stay, I felt like home. The location is superb, short blocks from everything. The tamale recommendation is exactly on target.
    USA, Male, 41+
  • 9.4


    15 Nov 2019
    Friendly, helpful staff (Reach out to Rolando on WhatsApp if you have questions or need help!) and clean rooms in a great location in Queretaro. Very close to the main Jardin/Plaza areas in the Centro Historico. Walking distance to many museums, monuments, historic churches and great local restaurants. Muchas gracias Casa Azul!
    USA, Male, 41+
  • 8.9


    23 Jan 2018
    Really nice hostel! We felt really comfortable there, beds are good and there was extra heating in a room. I would use the chair in a bathroom to put my stuff. Basic breakfast. Nice people, good location
    Czech Republic, All Female Group, 25-30
  • 8.9


    12 Nov 2017
    Great place!! Very close to el Centro but not noisy. Super clean. I had a dorm room to myself. 12' ceilings and a big widow. What more can you ask for 195 pesos
    Canada, Male, 41+
  • 8.3


    24 Mar 2018
    This is a nice hostel. However, there is no possibility to lock the door to your room. Also, breakfast isn't very good. Just sponge bread and jam.
    Belgium, Female, 31-40
  • 8.0


    03 Nov 2018
    A favor. Staff, localización y seguridad. En contra. Mucho ruido y en la habitación faltaba espacio para colocar las cosas (no tiene locker suficientes)
    Spain, Male, 25-30
  • 6.9


    26 Oct 2018
    The place is well located in the town, staff is kind and it feels safe, its ok for maybe a night or two, there is not much like a social area really and what puts down their rating are the beds. The matresses are really really old and uncomfortable, I mean, I am a backpacker so my standards are simple, but this beds were bad as fu**. They really need to invest and improve on this, I moved on to another place the second day because of this reason.
    Colombia, Male, 25-30
  • 2.0


    18 Nov 2018
    They didn't host and I had a reservation. They said me that the hostel were full and they close the door in front of me. They didn't refound me. Llegue con la reservación hecha (pagada) y me dijeron que el hostal estaba todo reservado . No me dieron asistencia y dijeron que tenia que ver todo con hostelword. Tampoco asistencia para ver si otro hostal tenía disponibilidad ...
    Italy, Couple, 31-40
  • 2.0


    13 Nov 2018
    Turned up to the address late in the evening and the hostel was no where in site? No taxi drivers or locals even know where it was and we had to check into a hotel instead.
    England, Female, 18-24
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Microwave
  • Self-Catering Facilities
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Meals Available
  • Board Games
  • DVD's