Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

Casa Babel is situated in the center of Tulum, is a big house with nine private rooms with private bathroom, air conditioned, fan, swimming pool, common kitchenette, terrace, breakfast, hot water, reception open 24 hours per day. We will be more than pleased to receive and host you in our facilities!

We are located in one of the best locations of our city. In this sense, we are near to some of the finest attractions and landmarks of our city such as Zona Arqueológica de Tulum, Parque Nacional Tulum, Tulum Sea, Edventure Tour, amongst other interesting spots of our area.

We are specialized and oriented to offer private accommodation options to our guests. In this sense, our private room have different capacities and they are perfect for couples, families or groups of friends travelling together depending on what they are looking forward and the amount of people that they are. Furthermore, we have as well common areas where the guests can relax and enjoy our facilities and amenities.

Casa Babel Policies and Conditions:

The cancellation policy is of 24 hours.

Check in from 15:00.
Check out before 11:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception is open 24 hours per day
No curfew.
We do not accept customers younger than 18 years of age.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 8.5

  • Location 9.0

  • Staff 9.5

  • Atmosphere 7.5

  • Cleanliness 7.5

  • Facilities 6.5

Latest Reviews

  • 10.0


    22 May 2019
    the hostel is the best hostel I've been in my life
    Chile, Male, 25-30
  • 10.0


    22 May 2019
    the hostel is very nice. the beds very comfortable, the bar excellent.
    Italy, Male, 25-30
  • 10.0


    02 Feb 2019
    Casa Babel is a fantastic place ; so quite and really nice , there is a swimming pool and you can stay there reading or listening good music . Breakfast is good and the staff very helpful
    Germany, Female, 31-40
  • 10.0


    01 Feb 2019
    The staff is really lovely and helpful ; rooms are so nice and clean , the place is so quite , lounge music and hammock next to the swimming pool to relax yourself ... I really enjoyed my stay and they have an other hostel if you looking for party ... good wifi , good breakfast .. I ll come back in my next stop in Tulum
    Italy, Male, 25-30
  • 10.0


    31 Jan 2019
    The hostel is very nice , quite and clean ; rooms are simples but confortables and very cleans , staff is helpful .. I loved stay here
    France, Female, 25-30
  • 8.9


    31 Jan 2019
    Staff was very friendly! Pool was small, cold, & not the cleanest, but it's nice to dip your feet in on a hot day! Our first day, we missed breakfast; it had been put away before 9am. Our second day we missed breakfast; we had to leave for Sian Ka'an at 8am. So I guess breakfast is between 8-9? It's a quiet hostel with music on during the day. Not many people were there during our stay. I don't think our room was cleaned, no hot water, but the WiFi worked! Great location! Check out Bonita! :)
    Canada, Couple, 25-30
  • 8.9


    24 Jan 2019
    We enjoyed our stay. The rooms have hammocks inside which is really rad. It was kind of empty while we were there, which is nice for people working etc. I'd go back.
    Canada, Female, 18-24
  • 7.4

    Very Good

    24 Feb 2019
    Nice common area and having our own room was great. No hand soap in washroom and dirty pillow cases left on pillows. Our last night was very loud and people were partying until 5am.
    Canada, Male, 31-40
  • 6.0


    15 Mar 2019
    Unfortunately they were not prepared for our booking. We were three people in the family suite and we only had one bed sheet and towel and almost no toilet paper. Apart from that it was ok. Breakfast was good.
    Germany, All Female Group, 25-30
  • 5.1


    28 Feb 2019
    The air conditioner half worked, it smelled like mold when the air was off, the gave me the wrong key to get in the gate so when I tried to get home in the middle of the night I was locked out for ages banging on the gate, I had to jump over the wall myself which wasn't easy and risked injury, they charged me $150 deposit for my key and only gave me $100 back. The stay there was not worth the money I paid. I wouldn't stay here again.
    USA, Couple, 25-30
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  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
Food & Drink
  • Café