Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Los grupos cuentan con un tiempo de 8 das previos a la llegada para hacer la cancelacin de la reserva . Si la cancelacin no se realiza dentro de este plazo, o si el grupo no se presenta (No Show) se cobrar la primera noche como penalidad. Tambin se cobrar el valor de una noche por salida anticipada.

Additional Terms and Conditions

Favor informar al hotel sobre requerimientos y/o solicitudes especiales. Es posible que estas tengan un cargo adicional dependiendo del tipo de solicitud.

Favor enviar al hotel listado de nombres de viajeros y preferencias de acomodacin.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Antes de realizar la reserva, favor comunicarse con el hotel, para verificar la disponibilidad.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Casa Carmen offers 6 spacious, pristine guest rooms, each one featuring comfortable beds with fresh linens, air conditioning, private en-suite bathroom, cable television, and free WiFi. Not hat water in the showers

All guests have access to the peaceful central courtyard and the rooftop terrace with panoramic views of the city and several of its major landmarks, including the Castillo de San Felipe de Barajas, Convento La Popa, and La Torre del Reloj.

Guest Rooms:
#1: Large guest room that accomodates 4 guests in one double bed and 2 twin beds.

#2: Standard double room that accomodates 2 guests in one double bed. Features a built-in closet with ample storage space, perfect for guests planning a longer stay.

#3: Standard double room that accomodates 2 guests in one double bed

#5: Two-room suite that accomodates 4 guests in one double bed and 2 twin beds.

#6: Standard twin room that accomodates 2 guests in two twin beds. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 8.8

  • Staff 8.0

  • Atmosphere 7.6

  • Cleanliness 9.6

  • Facilities 8.0

Latest Reviews

  • 10.0


    24 Feb 2018
    First couple nights I stayed in Posh hostel a mile away inside the popular walks Then I found this place ,in Getsamani 1/3 of the price equally as nice , even more pleasant and peaceful close to all Mingle with tourist and locals Local Colombian food, with out the tourist higher rate We would stay here again again and again Thanks Ruth for your sweetness & Hospitality
    USA, Female, 41+
  • 10.0


    06 Dec 2017
    This was our first stop in Colombia and we prebooked on hostel world so we didn’t have to rush and find a place with our big bags. Great price and perfect location in the gestemani neighborhood!
    USA, Couple, 25-30
  • 9.4


    19 Jul 2019
    Hostel was very beautiful, delicious breakfast and clean facilities. Located walking distance from fun nightlife and center square.
    USA, Female, 25-30
  • 9.4


    07 Aug 2018
    Very chill place but with a great location. The staff was very helpful. There's not much of a social vibe, though, but that wasn't a problem for me. My private suite was exceptionally clean and cozy; the AC and fans worked perfectly, the toilet and shower could've worked better, but then again, while a little pricey, the hostel is still relatively cheap, even if you're staying alone.
    USA, Male, 31-40
  • 9.1


    04 Jan 2019
    Casa carmen is very clean, staff are very friendly, the breakfast offered is very simple and tasty. The street is on is very nice, in a great area. My only negatives are that they don't really offer anything outside of the ordinary and for the money paid, there were other places, even boutique hotels that were cheaper and had more facilities (like a pool) and helped with other services (like laundry).
    England, Couple, 31-40
  • 8.6


    04 Dec 2019
    Basic small hotel. Nice quiet house. Rooms OK. Value for money. Team helpful but lack of knowledge about tours and other information.
    France, Couple, 31-40
  • 8.0


    25 Apr 2018
    Great little hotel in a lovely neighbourhood. Very friendly staff who are helpful. It was unclear if breakfast was included or if you needed to pay though. Rooms were tidy and WiFi worked fine. Would certainly recommend this to other travellers, despite there isn’t much of a vibe in terms of meeting people (there isn’t a bar, and the open area doesn’t have many tables), but would recommended.
    Australia, Male, 25-30
  • 7.7

    Very Good

    26 Dec 2018
    The B&B is good, make no mistakes about it and confuse with the rating. The only reason for a slightly lower rating is because of the number of options that are available inside and outside the walled city that are cheaper than Casa Carmen. Just with respect to the B&B, the place is clean (although they don't clear the bins everyday), the atmosphere is quiet (good for families with kids), the staff's were friendly.
    India, Male, 31-40
  • 7.7

    Very Good

    09 Mar 2018
    The staff were great; my shower was cold and the place was pretty basic. It was ok, but I don’t think that I would return
    Australia, Male, 31-40
  • 6.3


    05 Feb 2020
    Good location, in a slightly more quiet area. Good breakfast. Decent AC. Terrible bed- I’m not usually fussy but the bed didn’t seem to have slats.
    Australia, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Café
  • Wi-Fi