Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancelation polycy of 25%

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Casa El Colibri offers a very friendly stay for individual or groups of travelers who are looking for a laid back and at home atmosphere in Quetzaltenango.

Our hostel is conveniently located in the heart of the city, five minutes from the Parque Central. Close to all amenities, the property is close to the popular bars, fine dining and dance clubs in the city.

We provide a variety of rooms. Private with bath, private without bath, and dormitories. We have a fully equipped kitchen, hot water, and two great court yards. Free WiFi - Laundry service - Handwashing station - Hot showers - Towels - Filtered drinking water - Keys to front door and private rooms

Casa El Colibri Policies and Conditions:

Check in from 12:00 to 01:00 .
Check out before 11:00 .

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included.

No curfew.
Casa El Colibri is a child/family friendly place.
There is no smoking inside the rooms permitted.
Pets can be discussed over the phone or e-mail.
We can accommodate to most of our customers special needs. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 6.8

  • Location 8.0

  • Staff 6.8

  • Atmosphere 6.0

  • Cleanliness 6.4

  • Facilities 8.0

Latest Reviews

  • 10.0


    14 Dec 2019
    Wonderful stay, Carlos was extremely friendly and welcoming. He offered us a range of rooms to choose from and he was also kind enough to speak in English for our convinience while we are still learning Spanish. The room is really affordable but spacious with kitchen, lounge and clothes washing facilities. Super attentive but not imposing he helped us navigate Xela and made sure we had everything we needed, also added bonus is the vegan cafe at the front serving delicious food until late!
    England, Couple, 18-24
  • 10.0


    29 Mar 2018
    Great spot in Xela. 10 min stroll to the central park. Strong wifi and plenty of space to relax. The staff is helpful and very friendly.
    USA, Male, 25-30
  • 10.0


    16 Feb 2018
    Really enjoyed my stay in this hostel. Fantastic location just a 3-4 minute walk to the central park, nice laid back vibe, really great owner, Carlos, who is super helpful and full of recommendations of how to get the most out of your stay in Xela. Has all the things you need from a hostel: hot showers, plug sockets by the beds, large lockers, good WiFi, a common room with plenty of seating and space which allows for socialising or chilling out depending on your preference. Highly recommended!!
    Wales, Male, 31-40
  • 8.3


    25 Feb 2018
    Very large rooms, nice common space. We reserved dorm beds but got free-upgraded to a private room with private bathroom. Building is always locked, you have to get someone to let you in. Bathroom was kind of dirty. Shower was warm, though didn't drain well. There's a kitchen available but we didn't use it because we were only there one night.
    USA, Female, 25-30
  • 6.0


    22 Jul 2017
    Not really a hostel, just a place to sleep. I only paid $5 so I can't complain too much but there was no reception or information really. When I arrived I was taken from Casa Colibrí to Zen House and back to Casa to find the owner who just collected my money and disappeared. My bed was comfortable and warm but sound from the common area and the street kept it loud. Need more bathrooms. I only stayed one night then left to Kasa Kiwi - they offered me the same price for a nice, quiet place
    USA, Female, 18-24
  • 5.1


    14 Sep 2017
    Stayed for one night. When i arrived, the owner tried to force me to pay double price then the price that i booked through hostelworld (sent a volunteer to do this). When i refused he threat to cancel my reservation. After that i insist to talk with him, he gave up. The volunteers and the staff are really nice, but they cant clean the mess of the owner. Basic hostel, ok location. When i arrived, wasnt hot water in the shower, and no basic facilities like something to hang the towel/cloths.
    Israel, Male, 25-30
  • 4.3


    07 Mar 2020
    Disappointing experience. Had issues getting in and there was no one there on checkout. The room hadn’t been properly cleaned (the bin hadn’t been emptied) and the place needs maintenance in general. Much better places to stay in Xela for the cost.
    England, Female, 31-40
  • 4.3


    25 Jun 2018
    This hostel was nothing like the photos, it is clear that it is being run to the ground at the moment and won't be around for much longer. It was dirty, with black sacks of rubbish all over the place. There was one guy working there who was so high, he tried to get us to pay twice. Thankfully, we only needed to stay one night but would definitely advise people to avoid.
    Ireland, Mixed Group, 25-30
  • 3.7


    27 Nov 2017
    Upon arriving at the hostel i was told i couldnt stay as they were shooting a film on the premisis, i was told to go stay at their sister hostel. The guy in charge there was unhelpfull to say the least, my room hadnt been cleaned so i left my bags and went out to explore for the day, when i returned that evening the room was still dirty. There was no one around to ask for help or to even show me where the bathrooms were. I ended up leaving and looking for a clean bed to sleep in.
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Cots Available
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Wake-up calls
  • Wi-Fi