Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Casa Encuentro Alojamiento Rural

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Breakfast is served from 08:30 to 09:30. There is also a corner where coffee and tea is offered from 08:00 to 18:00. Check-in takes place after 2:00 PM until 17:00 and check-out until 12:00. The reception is open until 18:00.
Please inform Casa Encuentro by Haus in advance of your expected arrival time. To do this, you can use the special requests section when making the reservation or contact the accommodation directly. Contact details appear in the reservation confirmation.

Guests must show a valid identity document and a credit card upon check-in. Please note that all special requests are subject to availability and may incur supplements.

Payment is required prior to arrival via bank transfer. The accommodation will contact you after booking to give you instructions. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    04 Feb 2020
    Amazing place to stay if you want to spend more days in Guatape! Quiet, in the nature and beautiful view, only about 10 min walking from the town centre. Breakfast is very good, coffee and tea available all day. Would definitely stay again. Recommended!
    Estonia, Female, 25-30
  • 10.0


    02 May 2019
    Stunning setting, delicious and well made breakfast, and they really went above and beyond to make our stay incredibly relaxing
    England, Female, 18-24
  • 10.0


    25 Apr 2019
    Casa Encuentro Hostel was more than we could've imagined! Not only was it beautiful but the hospitality and food was amazing. We loved everything about staying here and wish we could've stayed longer.
    USA, Mixed Group, 18-24
  • 9.7


    03 Nov 2019
    One of the most beautiful places ever. I didn’t meet anyone here, so maybe not the best for a solo traveler—unless you’re OK with having the downtime (I was). Staff was exemplary, views were unbeatable, and I enjoyed stayed a few minutes’ walk outside of town rather than right in it. Could relaxed here for so much longer than I did. Love it!!
    USA, Female, 25-30
  • 9.4


    23 Sep 2019
    A beautiful hostel located in quieter area (10 min walk on a safe road with lights). Breathtaking view over the lake and mountains, and it's also possible to swim in the lake. The breakfast is also perfect. A place where you will feel in the nature and you will be able to relax. The place is very clean. Cons: the room was very humid, it was difficult to breath. The bathroom in the room doesn't help with this. Also, commons area which were very nice closed early, so not nice for solo travelers.
    Canada, All Male Group, 25-30
  • 9.4


    11 Aug 2019
    Very nice people, amazing view, close to town!
    Netherlands, Male, 18-24
  • 9.4


    20 May 2019
    Overall a really nice, chill place to stay. Feels a bit more like a hotel than a hostel. Staff are very friendly and breakfasts were amazing (2 courses, lots of fresh fruit). We were in a private room and the only problem was that the bathroom is so tiny that your legs are pushed up against the wall when you sit on the toilet...and we’re not even that tall! However great views, very clean and friendly.
    Canada, Female, 18-24
  • 9.1


    24 Feb 2020
    This is a relaxing, peaceful hostel that’s a short walk outside town. Do not stay here if you want to party or meet new people. However, this hostel is great if you’re looking for somewhere to relax and take in the scenery. Lots of porches with chairs and hammocks for this purpose. Breakfast is included & it’s excellent. Also, this is the only hostel I stayed at in Colombia where the showers were actually hot, which was amazing.
    USA, All Female Group, 25-30
  • 8.3


    04 Jun 2019
    Beautiful place with helpful staff in a beautiful location. The breakfast we were served felt like a fancy hotel. Only problem was the shower. It was either boiling hot or freezing cold. No in between.
    Canada, Couple, 25-30
  • 5.7


    25 May 2019
    The good: Tasty breakfast Access to the lake The bad: No parking Really dusty blankets, I had a stuffed nose and sneezed all night The access to the lake was unkempt, has some steps here and there but just mud overall. The place needs love and money, for example the hammocks were really discoloured and seemed quite old.
    Colombia, Male, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Book Exchange
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi