Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

The difference to conventional hostels is that you will have the opportunity to contact with real Salvadorian people & talk about our countries, lives or local culture, share your experiences and adventures, or simply practice Spanish language.

A place to exchange experiences, sleep, taste local food or relax in our garden, watch TV or a movie, prepare your meals, you just relax! You’re in home. Because that´s the real meaning of casa. Here you will feel like home.

We also enjoy travelling and understand that you need a safe & comfortable place to recover your energy, here you`'ll find a quiet & charming place. A cosy hostel near of supermarket, ATM´s, cinema & convenient bus stops, offering a convenient base when you are in Santa Ana.

Casa Frolaz Policies and Conditions:

Check in from 12:00 to 00:00 .
Check out before 10:00 .

Cancellation policy: 24h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes included.
Breakfast not included - 3 USD per person per day.

No curfew.
24 hours reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 9.0

  • Location 7.0

  • Staff 9.5

  • Atmosphere 7.5

  • Cleanliness 7.5

  • Facilities 7.5

Latest Reviews

  • 10.0


    21 Jun 2019
    Awesome hostel. The owners are really friendly and welcoming, made me feel at home. Great location, safe, and with high clearance parking to fit my truck. Would stay here again!
    USA, Male, 25-30
  • 10.0


    03 Nov 2018
    This place is great and the two brothers who own it are beyond great. Really friendly guys and great for the chats and tought me loads about El Salvador, in English and Spanish. Very helpful for directions and the likes too. Only a short stroll to the market too.
    Ireland, Male, 25-30
  • 9.4


    11 Mar 2019
    Bruno is an awesome host! His place has everything a great hostel needs. It just needs more guests!! Go there!
    Netherlands, Male, 31-40
  • 9.1


    16 Jul 2018
    Bruce is such a great host. His instructions for Santa Ana Volcano and buses to Antigua were perfect. It's 15 minutes walk to the centre which is fine. There's a mall and supermarket just around the corner.
    England, Mixed Group, 25-30
  • 9.1


    10 Jul 2018
    Great place with local advice, well appreciated!
    Austria, Female, 18-24
  • 8.9


    01 Sep 2018
    Best. Staff. Ever. They helped me find out the cheapest transport routes, sat and talked with me about Salvadoran culture and Spanish colonialism, etc. That being said, the bathroom was never cleaned while I was there. Beyond that, I was the only person at this hostel. That's no fault of theirs, but if you're located for a more social experience it may be better to stay closer to town. The location, however, is great! Cheap food and stores nearby, close to the main bus terminal.
    USA, Male, 18-24
  • 8.9


    05 Jul 2018
    Room is clean and cool at night. Bathroom and balcony attached to the room as well, which is convenient. No breakfast but laundry amnesties are available for an affordable price. Hosts are welcoming as well.
    USA, Male, 31-40
  • 8.6


    13 Sep 2019
    Great little place and the owners are amazing in terms of what they know and how to get to places etc. They helped me plan my time well. Both really friendly guys. The place is nice, to be fair they are renovating it so I did expect that this would make the kitchen hard to use but they told me about the works and there was no noise disruption at all. I would totally recommend this place as it’s a nice 20min walk in through the markets and is super close to all you need otherwise. Recommended.
    England, Male, 31-40
  • 8.3


    29 Aug 2018
    The brothers who own this place are so lovely! We ended up only staying one night as we saw everything very quickly and they let us adjust our booking. The only thing is no lockers or bag storage if you check out.
    Australia, Female, 18-24
  • 5.7


    14 May 2019
    Do not drink the water that the owners say is filtered. I got very sick for several days. Also the kitchen that is supposed to be for the hostel is also for the Italian restaurant that is downstairs so it's very awkward to cook when they are cooking in the kitchen for the restaurant guests. The kitchen was very dirty. I was the only guest for 3 days. The owners were very helpful and very sweet but they need to do more to make it a hostel that people want to stay in. Needs work.
    USA, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Internet Access
Food & Drink
  • Restaurant
  • DVD's