Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to Casa Herrero, a small family owned hostel, where you can rest up after a day of exploring the Tulum Beaches and Cenotes. We offer AC in the dorms, ample lockers, breakfast, and a girl-only dorm.

Hostal Casa Herrero is a very original place with unique details in blacksmiths, comfortable beds and pillows, air conditioning and ceiling fan, an always clean place. Breakfast is prepared instantly, the bread is freshly toasted.

Casa Herrero Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 22:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
We do not accept customers younger than 10 years of age.
Non smoking.
Reception From 08:00 to 23:00 View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.0

  • Location 7.8

  • Staff 9.2

  • Atmosphere 8.2

  • Cleanliness 9.0

  • Facilities 8.4

Latest Reviews

  • 8.9


    02 Mar 2020
    Really nice place. Its brand new and they are still working on it. Dorm is super soacious with a very smart layout. Staffis nice and the place is 10min walk from ADO terminal and main street. Shower curtains are a bit funny so privacy in shower is lacking a bit. Free breakkie and good price. I would stay again.
    Finland, Mixed Group, 31-40
  • 8.9


    15 Feb 2020
    New,neat and clean with a friendly staff. Excellent value...6 blocks from ADO station and Main Street in Tullum.Felt this was a safe neighborhood. David
    USA, Male, 41+
  • 8.3


    14 Feb 2020
    Overall super nice hostel. We like the size of the dorm we stayed in. It felt very spacious even though it housed 8 people. The bathroom was a little unclean and the showers were not super private, but we didn't mind. Would highly recommend for people looking for a good cheap hostel in Tulum.
    Denmark, Mixed Group, 18-24
  • 7.7

    Very Good

    20 Feb 2020
    Great hostel, not far from the center around 10min by walk, the people that work there is super friendly, the breakfast included was really good, the wifi work good as well, no hot water but i would definitely recommended!!!
    Italy, Female, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • BBQ
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Wi-Fi