Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Casa Janaab Palenque, is a two-story building recently renovated in the best area of Palenque, where you will find accommodation at an affordable price with rooms with private bathroom and mixed dormitories with shared bathroom.

We are located in one of the best areas of the city, near to some of the best and most renowned attractions and landmarks of our city such as La Cabeza Maya, Shopping Mall La Corona de Canada and Letras turísticas Palenque, amongst other interesting spots and places of our city.

Rooms with private bathroom, equipped with air conditioning, flat screen TV; and mixed dormitories, with air conditioning, hot water and free toiletries. In addition, we have several common areas where the guests and travellers will be able to get together and exchange past experiences and future plans.

Casa Janaab Palenque Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:00.
Check out before 12:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast not included.


The reception service is open from 06.00 to 22.00
No curfew.
Non smoking.
The maximum period of stay is 14 days.
It is prohibited to make parties or social events. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.5

  • Location 9.4

  • Staff 8.6

  • Atmosphere 7.8

  • Cleanliness 9.3

  • Facilities 8.6

Latest Reviews

  • 10.0


    20 Feb 2020
    Nice place to stay
    Russia, Male, 41+
  • 9.7


    02 Jan 2020
    Good base for seeing Palenque. Easily walkable to town centre.
    England, Female, 31-40
  • 9.4


    18 Jan 2020
    Great location, great facilities, very professional staff. Sometimes too perfect, it feels more like a hotel than hostel. We got a different room than the one I have picked here, which would have been okay if we were a couple, but since me and my company hardly knew each other, it was a bit inconvenient to share the rather small bed for two tall people... I just think pictures should meet reality. Otherwise all good, great value for the money!
    Czech Republic, Mixed Group, 25-30
  • 8.6


    10 Feb 2020
    Really clean place. Very comfortable beds and pillows. They provide blankets and towels but not shwets, however if you ask reception, they're happy to lend you one. WiFi is OK. Kitchen was pretty well equipped and kept clean. Hot water showers and clean bathrooms. Very close to ADO terminal and about 6km from the ruins. Water is 5mxn/L. 5 min walk to chedraui. Only possible downside is there's not much atmosphere. There is a billiard table and outdoor seating area, so maybe it was just the ppl.
    Australia, Female, 25-30
  • 8.6


    10 Feb 2020
    Booked the place for the hammock garden - but it was under construction
    Netherlands, Mixed Group, 41+
  • 8.3


    22 Mar 2020
    Nice newer hostel very clean. Not many people there since travel is on the downtrend but nic hostel nonetheless
    Canada, Male, 31-40
  • 8.0


    18 Dec 2019
    This place had a very Japanese zen garden feel to it. The bathrooms are bunks we’re clean.
    USA, Male, 31-40
  • 6.9


    08 Feb 2020
    The staff was really unfriendly and it is more a hotel than a hostel so it does not get a nice vibe. But its very clean.
    Germany, Female, 25-30
  • 6.9


    02 Feb 2020
    More like a hotel than a hostel so not the best vibe for backpackers. Not much comfortable areas to chill out and relax in the evening. Breakfast not included but kitchen facilities ok for cooking... just a lot of fruit flies flying around so put me off my food sometimes! Comfortable bedrooms and close to the bus station/collectivo pick ups so handy for doing day trips to ruins or waterfalls. Staff were really nice
    Ireland, Female, 25-30
  • 6.9


    30 Dec 2019
    Bedbug bites appeared on my body the same afternoon/early evening after checking out. Would recommend owners and cleaners to thoroughly check the beds!
    Canada, Couple, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Hot Showers
  • Microwave
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk