Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Casa Lucy y Bartolo is a colonial House located in the town of Viñales. We offer one room with all the commodities, and excellent view to the Mogotes and mountains. The client will be able to enjoy the living room, garden, restaurant and a place for pets.

We are located very close to supermarkets, museum and local shops.

The rooms have two individual beds, air conditioner, a private bathroom with cold/hot water, a minibar, a fan and read light.

Casa Lucy y Bartolo's Policies & Conditions:

Check in: Flexible - we advise you to contact the hostel to confirm arrival time.
Check out before 14:00.

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included - 4.00 EUR per person per day.

No curfew.
24/7 Reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    28 Jun 2018
    Such wonderful hosts! Organised excursions and colectivos for us without questions and often last minute. Delicious breakfast. Must stay here !
    England, Female, 18-24
  • 9.7


    18 Jul 2018
    Room was really comfortable and clean - Lucy and Bartolo are really lovely and welcoming! I had a private room to myself which was a bit extravagant for just one person so probably better value for money if you're in a couple - not a reflection on the casa at all though, I can't fault this accommodation or the hosts - highly recommend!
    England, Female, 25-30
  • 9.4


    11 Sep 2018
    The owners were lovely and very helpful. Able to arrange on going transfers and bike hire. A fairly large house, for Cuban standards. Was a kitchen available to use. AC worked well. Clean rooms and bathroom. A couple of streets back from the main strip, which was good because that area is full of noisy bars.
    England, Female, 31-40
  • 9.1


    03 Sep 2018
    We had hot water in our private room but our other friends apparently did not. It was so nice to have after our cold showers in other hostels. The hosts were fabulous and they arranged a tour for us on horse back which we would definitely recommend!
    USA, Female, 18-24
  • 8.6


    27 Nov 2018
    This is a fairly big house, the couple that run it are very nice. But they dont speak english so need to be patient. But we managed just fine. Didnt spend much time at the casa, you dont get a key for the place so bartolo will let you in even when you return late
    Austria, Male, 25-30
  • 8.6


    01 Sep 2018
    very nice and helpful people breakfast was very good. no lockers in the 4 bed dorms, though. Nevertheless you can give valuable goods to the staff for storage. Horse ride can be booked at a different place for 10 cuc (instead of 20 at this casa): either book via airbnb or go to casa at street 'calle rafael trejo 50' to book the horse ride.
    Germany, Male, 25-30
  • 8.3


    05 Oct 2018
    Small room with four beds but I was the only one there so it wasn't an issue. AC worked well. Breakfast was good. Can arrange activities and transport
    USA, Female, 25-30
  • 7.1

    Very Good

    10 Sep 2018
    There’s a lot of casa’s better located. And you are squeezed into a very small room with 3 other people. Apart from that, Lucy and Bartolo are incredibly accomodating and nice.
    New Zealand, Female, 25-30
  • 6.9


    21 Aug 2018
    The owner cannot communicate any English. We had misunderstand about the breakfast. The breakfast cost 4CUC just only one egg, some bread and juice. If i know the breakfast is 4CUC, I will not eat that breakfast. It felt cheating after check out when he told me that price.
    Australia, Female, 31-40
  • 6.0


    21 Aug 2018
    When we arrived they seemed to not have space so they put us in their friends house next door. The guy locked us in in the middle of the night so we couldn't get out the house, also they said there was no curfew but then complained when we came in at 3am after being in town.
    England, Female, 25-30
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  • Free Parking
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Dry Cleaning
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Meals Available
  • Restaurant
  • Wi-Fi