Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

48 hours cancellation charge on group booking.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
8.7
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Casa Luna, owned by young, vibrant English residents and situated in Bangrak. We get complimented daily on how amazing and clean our dorms are, how big and comfy the beds are and how great the food is in our restaurant. With free access to a nearby swimming pool you can't get better value for money. Chill out in our lovely sala or book a tour through our reception to one of the amazing sights or nearby islands, absolutely stress free. Heading over to the full moon party? Well, Casa Luna is literally directly opposite one of the main piers, and as we go to the full moon party almost every month we can give you all the advice and tips you need to get the best out of the party. In the local area we have a beautiful quiet sandy beach, the beautiful Big Buddha statue, as well as Fishermans village, a charasmatic old fishing village filled with restaurants, shops, cafes, bars and a beautiful long sandy beach.

***Property Policies & Conditions:
1. Check-in Time: from 14:00-21:00
2. Check-out Time: 11am
3. Payment: Cash (THB) only upon arrival.
4. Cancellation Policy: Up to 2 day advance notice before the arrival date is required.
5. There is no curfew, so you can come and go as you like.
6. No smoking in the dorms.
7. We ask you to show respect to all the guests. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.1

  • Staff 9.3

  • Atmosphere 8.3

  • Cleanliness 8.3

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    19 Dec 2019
    This hostel was the best i have ever stayed in! The staff was super friendly and helpful; the restaurant had amazing food (highly recommend the tacos) and the rooms were big and clean.
    Australia, Female, 25-30
  • 9.4

    Superb

    17 Dec 2019
    Used as a layover from the airport to the morning ferry. Friendly staff, cute hostel, I can tell it'd be nice if I stayed longer
    England, Male, 25-30
  • 8.9

    Fabulous

    07 Feb 2020
    We were doing a stopover in Samui on our way from Surat Thani to the Full Moon Party on Koh Phangan - if that's you, stay here!! It's two steps from the pier to Haad Rin, the staff knows everything about the Full Moon Party, there are couches you can hang out on outside the dorms, there's a good Mexican restaurant in the dorm, and it's next door to a 7/11! The beds have full curtains and the dorm stays dark!! Perfect for what we needed.
    USA, All Female Group, 18-24
  • 8.9

    Fabulous

    27 Dec 2019
    I like it the staff was great and friendly. Now the hostal its really nice and relaxing, the chilling and restaurant area is lovely and the dorms and beds to, my only feed back is that the bathrooms were clean but could be better and with a bit of more maintenance
    Mexico, Female, 31-40
  • 8.0

    Fabulous

    23 Dec 2019
    You could feel the springs in the beds so rock hard doesnt even do them justice and no atmosphere. However it was clean and the food at the restaurant was good
    Canada, Female, 18-24
  • 7.7

    Very Good

    24 Jan 2020
    Used as a place to sleep before getting a flight from the airport. It was an ok hostel. Atmosphere was dead. Didn't rate the food, portion sizes are huge and it was pricey. Also wasn't clean, smelt a little in the room. Probably wouldn't have stayed any longer then a night. The sister hostel pool, short walk away was not worth the time. Pool looked filthy.
    England, Female, 25-30
  • 7.4

    Very Good

    14 Jan 2020
    Great rooms, comfy beds, clean bathrooms. However, staff were only there for 10 of the 24 hour day, 12-10 and when they were there they were just sat behind the desk on the laptop creating zero atmosphere. When we stayed a girl accidentally locked herself out of her private dorm at 8am and had to wait until noon, with only her Toothbrush, for staff to turn up and help her. They provided no emergency support or contact so your just left to fend for yourself. Food was extremely expensive as well.
    England, Couple, 25-30
  • 7.4

    Very Good

    13 Dec 2019
    Casa Luna sells the most incredibly yummy food! The dorms are basic but comfortable and each bed has its own fan. Our only real issue was with the cleanliness as the toilets and showers got very dirty and the bins were not changed regularly. The lock on the dorm door also kept falling off.
    England, Female, 25-30
  • 6.9

    Good

    05 Feb 2020
    Unfortunately I would not recommend Casa Luna. Our room was incredibly hot, the AC either didn’t work or wasn’t powerful enough. There were leaks all over the room meaning that the floors were wet in some areas and smelled like mold. Neither the shower room doors nor bathroom doors locked properly. The drains on the sinks and in the showers were so disgusting and clogged. The only upside of this hostel is the cute cat and the close proximity to the airport and the pier.
    Canada, Female, 18-24
  • 6.0

    Good

    13 Dec 2019
    Not bad but not good , the staff is alright
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Hot Showers
  • Reading Light
  • Security Lockers
Services
  • Housekeeping
  • Internet Access
  • Late check-out
  • Reception (limited hours)
Food & Drink
  • Bar
  • Restaurant
Entertainment
  • Board Games
  • Wi-Fi


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