Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If no show we charge 50% of reservation

Additional Terms and Conditions

Arrival time
Phone number of the responsable

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Travel agency

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Casa Margouya Chile

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Casa Margouya is a backpackers accommodation located in the heart of Puerto Varas, very close to Llanquihue Lake and some of the best restaurants, bars and discotheques of the city.

We are a tiny but warm place! Staff is very friendly and we care very much about having a great atmosphere. Here you will meet travellers from all over the world, share stories and have a lot of fun. If you like adventures, there are also plenty of activities that we can arrange for you, such as: treking, rafting, canopy and kayaking, among others.

Please note:
Check-in: 8.30 AM - 22.00 PM / Check-out: 11.00 AM
Payment upon arrival: Cash and Credit card
Taxes are included. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.4

  • Location 9.8

  • Staff 9.4

  • Atmosphere 9.2

  • Cleanliness 9.1

  • Facilities 9.0

Latest Reviews

  • 10.0


    12 May 2022
    Great hostel, very friendly, good vibe and great staff. Well stocked kitchen with spices and free coffee all day. Central location 2 mins from the lake. The hostel is small and the communal lounge is right outside the bedrooms so could be a bit noisy, but it didn't bother us.
    England, Couple, 41+
  • 10.0


    01 May 2022
    Loved everything about the place! Great atmosphere and ambience. Lovely staff and comfortable beds. The staff there are really nice. Thank you guys:) and see you guys soon!
    Canada, Male, 25-30
  • 10.0


    20 Apr 2022
    One of the best hostel experiences I’ve had. The cozy space combined with the friendly atmosphere made for a comfortable and social stay, despite the torrential rain that was falling throughout my time in Puerto Varas. The staff is friendly and super knowledgeable about activities, busses, etc. Highly recommend. You’ll feel like you’re at the home of a good friend.
    USA, Male, 25-30
  • 10.0


    07 Mar 2022
    I had such a great stay here! The staff was amazing, bed was comfy, facilities were as adequate, and the vibe was immaculate!
    USA, Male, 25-30
  • 9.7


    22 Dec 2021
    Had a really good stay here, friendly staff. Good place, everything was as it should be.! :)
    Belgium, Male, 18-24
  • 9.1


    13 Sep 2022
    Very wonderful staff! I wish we could have used the stove, it was off limits to guests and only for staff, which is fine because it makes me wonder what rude guest might have done to take away that privilege. All in all our time there was great, very friendly staff with much information for the region.
    USA, Male, 25-30
  • 9.1


    03 Apr 2022
    I had a very nice stay! The owners and staff are so friendly and helpful. If you're in doubt about where to stay in Puerto Varas, no need to look further. Just go here.
    Belgium, Male, 31-40
  • 8.9


    17 Aug 2022
    Nice cozy hostel in an excellent location.
    USA, Male, 18-24
  • 8.9


    12 Dec 2021
    Definitely a nice hostel, common area is not huge and shower is not the best. But all in all, definitely a good hostel.
    Belgium, Male, 25-30
  • 8.0


    25 Jan 2022
    Good location, friendly hostel, but let down by there only being two bathrooms. That said, amazing water pressure on the shower 🥲 nice that breakfast was included but the place could have done with a clean. The dorm was fine though.
    Sweden, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • PlayStation