Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Menos de 4 dias no habrá devolución.
No show se cobrará la primera noche

Additional Terms and Conditions

Casa Mosaico Hostel se reserva el derecho de anulación anticipada de la reserva si no se cumpliese el reglamento interno de nuestro establecimiento.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Casa Mosaico is a hybrid establishment that combines the comfort of a hotel and the warmth of a hostel, generating a new unique experience of accommodation and familiarity of its staff.
Hotel & Hostel Casa Mosaico is located in the traditional Bellavista neighborhood of Santiago, main attraction and tourist attraction of the beautiful capital of Chile. It has a privileged location, it is located just 300 meters from the subway station (Subway) Bellas Artes, between the Metropolitan Park and the Civic-Cultural Center of Santiago.
Our establishment has a 24-hour reception and has 3 types of private rooms: Deluxe, Superior and Standard, all of them have air conditioning, full private bathroom, cable TV, maid service, breakfast, among others. The Dorm Room is an option for travelers who are willing to share both their accommodation and the bathroom to further reduce their costs of stay.
It has available to our guests free WIFI, terrace overlooking the charming Cerro San Cristobal, tourist advice, laundry service, and shuttle service to the airport for a fee, but above all the greatest warmth of our Staff to meet the needs of those who decide to be with us.
Come and live the H & HCM experience, we are waiting for you. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    22 Apr 2019
    I absolutely loved my stay here! This hostel staff will go above and beyond to make your stay wonderful! They assisted us in finding fun things to do around the town and Renny has the best advise for finding local gems to eat and have fun! I would definitely stay here again!
    USA, Mixed Group, 25-30
  • 9.4


    18 Jan 2019
    The staff at this hostel were so friendly and welcoming! I ended up staying several extra nights because the people here were great! Unfortunately the kitchen wasn't in working order when I visited and there is only one bathroom/shower shared amongst 2 dorms but other than that my stay was made by the people there and the location is great!
    Canada, Mixed Group, 25-30
  • 9.4


    22 Dec 2018
    Great hostel right near everything. Clean and functional. Stayed in a private room.
    Australia, Male, 31-40
  • 9.4


    23 Nov 2018
    Amazing hostel, quirky room. The receptionist was so helpful - thank you.
    England, Female, 25-30
  • 7.7

    Very Good

    05 Apr 2019
    We stayed here for one night. Our room was off the internal courtyard (no natural light) and loud throughout the night as the phone rang repeatedly for a long time at the front desk. The breakfast was non existent in the morning, just empty baskets and a plate of ham sitting on the table. There is a nice patio upstairs, but overall this was a really overpriced hostel experience.
    USA, All Female Group, 31-40
  • 7.4

    Very Good

    17 Dec 2018
    The goods: The atmosphere is wonderful and the hostel is quiet which is refreshing The bads:There was a lot of penny pinching here which felt somewhat unwelcoming. When we arrived, the trash in the bathroom was overflowing with dirties on the ground because the trash can physically couldnt fit anymore. There wasnt a public trash can outside of the bathroom, so adding these to the rooms may help with this. I found that the staff was either friendly or annoyed depending on who you interacted with.
    USA, Couple, 18-24
  • 7.1

    Very Good

    28 Dec 2018
    Kitchen wasn't in use, no hot water in the shawer
    Israel, Female, 25-30
  • 6.0


    29 Jan 2019
    Locations good and the staff here are friendly. Also recommend using the company Somos Tour's who were awesome which we booked through the hostel! The kitchen was dirty and looked like something out of the 1940's, there was no bar or snacks available, the fridge had coke, sprite and water and that's it. Floors were filthy! The dorms were very basic, no air con, minimal plug sockets and our reservation said 'ensuite' which actually meant a shared bathroom for 2 dorms. The rooftop area was lovely
    England, Couple, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Restaurant
  • DVD's
  • Wi-Fi