Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Nice Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Casa Riquelme is located steps from the Santa Ana metro. The accommodation is located on a residential street near the city center.

Offers 6 remodeled and accommodated rooms for a pleasant stay in Santiago. It has a seating area and a dining area. Free Wi-Fi throughout the accommodation. Breakfasts available. 24 hour reception. Only 13 km from Santiago airport. We also have transportation service.

Casa Riquelme Policy and Condition:

Cancellation Policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15.00 to 23.00
Check out before 12.00

Payment upon arrival by cash, credit and debit cards
Taxes not included (19%)
Breakfast not included

24 hours reception.
No curfew
Pet are not allowed
No Smoking View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.1

  • Security 7.9

  • Location 6.9

  • Staff 7.7

  • Atmosphere 6.3

  • Cleanliness 6.7

  • Facilities 6.7

Latest Reviews

  • 10.0


    01 Mar 2021
    This is a beautiful and clean hostel! The staff was very friendly! Perfect for my short stay in Santiago.
    USA, Female, 25-30
  • 8.0


    20 Jan 2022
    If you are looking for loneliness, that's a perfect place. 100 yards from the Santa Ana subway station and four blocks from downtown. No place to cook and guests rarely have opportunity to gather. There's an huge inconvenience. Room key has to be left, every time you leave. Staff is great and always there to help. Sanitary conditions excellent.
    USA, Male, 41+
  • 7.1

    Very Good

    28 Apr 2022
    Great if you like to stay in a quiet location. There was almost no interaction with other guests. The center is a just few steps away and the metro station is just a few meters away.
    Canada, Male, 41+
  • 7.1

    Very Good

    03 Jan 2022
    The sheets seemed either not very clean or had some stains. Either way, it was off-putting. Otherwise nice place. Some of the staff were helpful.
    Canada, Male, 31-40
  • 6.9


    16 Feb 2022
    The room was clean and pleasant. If you are seeking a quiet stay in the city, this is a good option. However, if you are booking a hostel to mingle and enjoy a fun atmosphere, this is not the place as there isn’t a proper social space used by guests.
    Germany, Couple, 25-30
  • 6.6


    16 Jan 2022
    I was staying in the single room on the first floor and I unfortunately can't recommend. As another traveller mentioned, the bed is right next to a window so anyone on the street can touch it if you don't close the window shutters! The bed was uncomfortable and was sagging A LOT. I only stayed one night but the street seemed super sketchy. There were people yelling and fighting until like 1-2 am. I think the bedrooms upstairs at the back might be better/quieter so maybe you'll get luckier.
    Canada, Female, 25-30
  • 6.3


    13 May 2022
    They did not have the room available that I booked. Instead they gave me 3-bed bedroom for myself. The guys at the reception seamed to not really know what to do. The bathroom was fine apart from the tiles being cracked and it al looked a bit old and badly maintained. Around 21:00 I asked if it was safe to go outside to go get diner and they told me it's not really safe, so the location is not that good. Overal not the best experience. Fine for one night but nothing more in my opinion.
    Netherlands, Male, 18-24
  • 2.0


    28 May 2022
    They cancelled our stay two hours before check in due to “ electricity issues” and have offered no way to give us a refund for the services we did not receive.
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Cable TV
  • Dry Cleaning
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Concierge
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Room Service (24 hours)
Food & Drink
  • Café
  • Wi-Fi