Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Centrally located just 2 blocks from central park, we offer you affordable accommodation without any compromise when it comes to your comfort and needs. High quality beds, a relaxed and secure environment, speedy wifi and warm showers in shared facilities that are cleaned throughout the day.

Our colonial style house has rustic charm and character with individually decorated rooms, a fully equipped kitchen, a spacious dining room, a cozy living room with sofas, cable tv, board games, book exchange, instruments, and two lush gardens with outdoor furniture and hammocks; plenty of common areas where people can meet and come together or just chill.

Our dorms have individual beds (no bunks), a personal shelf and electric socket next to each bed and plenty of space for your belongings, window shutters to keep the early morning light out and an abundance of blankets to keep the cold at bay. We have security lockers and facilities where you can wash and dry your clothes.

We are well informed about Xela and can help with any shuttles, tours, hikes (prices already compared and matched for you), Spanish classes, volunteering, salsa & bachata classes, yoga classes, local hidden gems; whatever you need to get the most out of your stay in Xela.

If you’re looking for a relaxing home away from home, where you can meet other travellers or just feel comfortable during your stay in Xela, this is the place for you!

Casa Seibel Policies & Conditions:

Check in time starts at 14:00 to 22:00.
Check out time is 12:00.

Payment upon arrival by cash.
Cancellation policy: 24 h before arrival.

Taxes included.
Breakfast not included.

No curfew.

We have twenty four hour access. You will be provided with a key upon arrival. There is no judgment or restriction of age, gender or color. Everyone is welcome!
The owners are present at all times so if there are any problems or things you may need help with, one of us will be there to assist or help you. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.2

  • Cleanliness 9.4

  • Facilities 8.8

Latest Reviews

  • 10.0


    08 Nov 2019
    Such a cute place, very relaxing, quiet, and clean.
    USA, Female, 18-24
  • 10.0


    18 Aug 2019
    Very friendly and helpful staff, very close to the town centre. Rooms were massive and the beds were very comfortable and clean. Lots of space for lounging and the kitchen is big and well equipped if cooking yourself
    England, Male, 18-24
  • 10.0


    08 Aug 2019
    My stay at Casa Seibel was very pleasant. The staff was friendly and helpful. The Hostel was very clean and very quiet which made it easy to relax while at Casa Seibel. And the location was good for walking around town. One of the best hostels I've stayed at, I would stay here again!
    USA, Male, 31-40
  • 10.0


    24 Jul 2019
    Great location near Parque Central and proximity to loads of restaurant. Great WiFi when it’s working and fully stocked kitchen is awesome but can get a little tight when everyone is cooking. All in all a great stay and wonderful helpful staff. Gracias por todo!
    USA, Male, 31-40
  • 9.7


    24 Sep 2019
    We had some very nice days, definitely recommended
    Germany, Mixed Group, 31-40
  • 9.1


    30 Sep 2019
    Casa Seibel was an awesome place to stay in Guatemala. Overall the rooms were great and it had a nice laid back but friendly atmosphere among all the travelers. Feel good about booking at Casa Seibel!
    USA, Male, 31-40
  • 9.1


    20 Sep 2019
    Great energy. Comfortable accomodations. Highly recommended!
    Canada, Couple, 41+
  • 9.1


    09 Aug 2019
    Great hostel in Xela, centrally located near Parque Central. Only minor complaint is that they could use one or two additional showers and sinks. Not a true problem, though! Highly recommended for Xela.
    USA, Male, 25-30
  • 8.3


    16 Sep 2019
    Nice, basic hostel, which would improve a lot if some attention were paid to the property and facilities - for example, in the secondary shower, you get a mild shock from touching the knob - please ground the heater, or at least replace the rubber cover which is torn and exposes the metal. The "lockers" are too small, and not very secure - and I nearly stabbed my hand on the crudely screwed-in lock loop ... also each bed in the dorms needs its own towel hanger. Little details matter! Thanks!
    USA, Male, 41+
  • 8.0


    15 Sep 2019
    This was a pretty OK hostel, I don't quite understand what the hype is all about. The staff was excellent, super friendly and helpful. And the location is very close to the central parque so that was great. Other than that, it's an old property with a strange layout. The bathroom situation really needs improvement, especially the suicide showers. The dorm I stayed in was musty and cold, with a lingering damp wood smell and beds needed more blankets. Maybe it was just the time of year, though.
    USA, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi