Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Centrally located just 2 blocks from central park, we offer you affordable accommodation without any compromise when it comes to your comfort and needs. High quality beds, a relaxed and secure environment, speedy wifi and warm showers in shared facilities that are cleaned throughout the day.

Our colonial style house has rustic charm and character with individually decorated rooms, a fully equipped kitchen, a spacious dining room, a cozy living room with sofas, cable tv, board games, book exchange, instruments, and two lush gardens with outdoor furniture and hammocks; plenty of common areas where people can meet and come together or just chill.

Our dorms have individual beds (no bunks), a personal shelf and electric socket next to each bed and plenty of space for your belongings, window shutters to keep the early morning light out and an abundance of blankets to keep the cold at bay. We have security lockers.

We are well informed about Xela and can help with any shuttles, tours, hikes (prices already compared and matched for you), Spanish classes, volunteering, salsa & bachata classes, yoga classes, local hidden gems; whatever you need to get the most out of your stay in Xela.

If you’re looking for a relaxing home away from home, where you can meet other travellers or just feel comfortable during your stay in Xela, this is the place for you!

Casa Seibel Policies & Conditions:

Check in time starts at 14:00 to 22:00.
Check out time is 12:00.

Payment upon arrival by cash.
Cancellation policy: 24 h before arrival.

Taxes included.
Breakfast not included.

No curfew.

We have twenty four hour access. You will be provided with a key upon arrival. There is no judgment or restriction of age, gender or color. Everyone is welcome!
The owners are present at all times so if there are any problems or things you may need help with, one of us will be there to assist or help you. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 10.0

  • Location 9.7

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.3

Latest Reviews

  • 10.0


    05 May 2021
    10/10 for what it is. I rate based on class. In its class it is a 10/10. Has everything you need and I family run. Not a party hostel, but had a wonderful and kind vibe. Also, close to everything. XELA IS AMAZING.
    USA, Couple, 25-30
  • 10.0


    08 Mar 2020
    So I didn’t actually get to stay at Casa Seibel but I had a GREAT experience with them anyway! The day before I arrived in Xela I received a personal email from Jennie informing me that my room was no longer available due to an emergency repair needed. Jennie took care of helping me book a room at another hotel she recommended and personally went and paid the difference in price. The service I received was super professional and hospitable. 10/10 would recommend!
    USA, Male, 18-24
  • 10.0


    25 Feb 2020
    Very clean and cozy hostel - Jenny and her staff are super helpful and welcoming, easy to navigate, great location and will help you book any trek you want to do. The beds are very comfortable and showers are clean. You have a full kitchen at your disposal for cooking and amazing restaurant recommendations from the hostel. Not a party hostel, very quiet and relaxed. Great place to meet other travellers and go on adventures together. I highly recommend it!
    Canada, Female, 31-40
  • 10.0


    26 Jan 2020
    This is an amazing hostel in Quetzaltenango. Great beds and kitchen. Beautiful sitting areas to enjoy the sun and wonderful plants. It is located in a great area for walking around and finding coffee and restaurants. The staff is amazing. They will help you with anything you need. Casa Seibel is THE hostel to book in Quetzaltenango.
    Canada, Male, 41+
  • 9.7


    17 Feb 2020
    This house is amazing, spacious rooms, kitchen where you have everything you need for cooking. You can even do your loundry (hand washing) - there’s place for that too. Overall, feels like home in this place. Market and local barely, restaurants, salsa classes, bars - everything is in 5-10 min walk, great location. One thing to keep in mind: many guests are studying Spanish all days long, so you kinda have to quiet down while they have lessons. And after lessons they normally have homework 😁
    Ukraine, Female, 31-40
  • 9.4


    29 Jan 2020
    Really lovely chill hostel with clean facilities. Fully equipped kitchen with free drinking water. Wifi works well most of the time. Comfy beds with warm blankets. Laundry facilities on site to wash your own clothes.Friendly staff and good location, located in Center of town. Would stay again!!
    Ireland, Couple, 25-30
  • 9.1


    10 Feb 2020
    We had a really nice stay here, the staff were so helpful with booking things and advising us on places around town. It’s a quiet place so don’t expect a party hostel but it’s extremely chilled and very clean. Would definitely stay here again if we went back to Xela. Also, if you’re looking for a party atmosphere I’d still recommend staying here because it’s so clean and comfortable and you can just head next door to Kasa Kiwi rooftop bar.
    Ireland, Couple, 25-30
  • 9.1


    09 Feb 2020
    Pleasant hostel with great beds in Xela. Most of the customers were in Xela for Spanish classes, but the hostel also arranges a plethora of day trips and shuttles.
    Finland, Male, 18-24
  • 9.1


    09 Feb 2020
    This place has a super chill vibe, excellent communal areas and a lovely staff. The layout of the hostel makes it super easy to meet new people. There’s also a place to do your own washing. One of my favourite hostels so far!
    Australia, Female, 25-30
  • 8.9


    17 Feb 2020
    Nice staff, well taken care of
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi