Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Casa Suiza is a calm Oasis in the center of Santa Cruz Chile. It's the perfect getaway to visit the nearby wineries or to just stay and relax (with a glass of wine). We speak French, German, English and Spanish and will help you to make your stay in Santa Cruz unforgettable.

We are located in Santa Cruz, one of the most relaxing spots of Chile. From our facilities you can reach some of the finest attractions of our city such as Museo de Colchagua, Puente Iluminado de Paniahue, and Museo Mapuche Ruka Mani, amongst other important spots of this area.

We offer a two double rooms and 3 dorms. Wifi is included and available in all the rooms. The garden features grapes, lemon trees and many others! The Supermarkets are only a few steps away as well as several restaurants and a coffee place.

Casa Suiza Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00 to 22:00 .
Check out before 11:00 .

Payment upon arrival by cash.
Taxes not included - 19.00%
Breakfast included.


No curfew.
Non smoking.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card.

At the point of collection of credit card information, Hostelworld will never contact customers directly to request CVV numbers and that they should not provide CVV numbers to properties. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.1

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    13 Jul 2019
    Excellent stay, highly recommend this great place
    Australia, Female, 41+
  • 10.0


    11 May 2019
    I simply cannot say enough positive things about this property. Very well tended to, supremely clean, I was only here for 3 night but it was hard to leave. Thank you Jenna and Moritz, you two are doing an amazing job
    USA, Male, 31-40
  • 10.0


    10 May 2019
    What’s to say about Casa Suiza that hasn’t already been said?? Moritz and Jenna are the nicest hostel owners we’ve ever met, and the hostel itself is great- super clean, great location a short walk to the center of Santa Cruz, and an awesome garden and terrace for hanging out. We were here for a week in May and enjoyed cycling around the Apalta valley to the vineyards tremendously. The bikes we rented from Casa Suiza we’re really high quality! Thanks!
    USA, Couple, 25-30
  • 10.0


    19 Jan 2019
    Casa Suiza was a lovely cozy hostel we stayed in for three nights while visiting Santa Cruz. With a maximum of twelve people, the most priceless perk of this locale is the personalized attention you receive. Moritz and Jenna helped us immensely with reservations to wineries and restaurants and other information we requested like taxis and bus stops. For us, who didn’t plan our time there ahead of arriving, we were able to do everything we wanted to because of them.
    USA, Female, 31-40
  • 10.0


    14 Sep 2018
    Jenna and Moritz are excellent hosts! Very friendly and knowledgeable about the area with local friends in every corner to help you out with wine tastings, restaurants, and bike tours. Check out the little wine shop around the corner for samples and bottles to bring back to the house. Make some new friends while hanging out in their yard playing darts after a long of day of exploring the wineries. They made my stay feel like home - 100% recommend Casa Suiza!
    USA, Female, 31-40
  • 10.0


    16 Jul 2018
    Amazing little hostel, owned by a wonderful couple who give great suggestions for wineries and places to go around town. One of the cleanest and nicest hostal I’ve ever stayed in. Would definitely recommend staying here! Loved it!
    USA, All Female Group, 18-24
  • 9.7


    21 Aug 2019
    Great little spot! It’s a small town and the hostel is close to the supermarket and bus station. Owners were super helpful in giving recommendations for wineries and things to do in the area and also rented bicycles to us for a day. Really clean and the facilities have everything you need. Breakfast is your standard boiled eggs, ham, cheese and toast 😆 Was a little quiet when we were there but it was off season - would still highly recommend!
    South Africa, Mixed Group, 25-30
  • 8.9


    18 Apr 2019
    We really enjoyed this hostel, the location was walking distance to all places in the town and really accessible to vineyards. Moritz and Jenna were amazing hosts and really made us feel welcome, they were really helpful in helping plan tours to wineries, giving recommendations, advice and hiring us bikes. We came in the autumn so the atmosphere wasn’t great but this was to be expected. The only issue was that we felt the amenities i.e. bike hire and laundry were quite expensive.
    England, Couple, 18-24
  • 8.6


    03 Aug 2019
    Great little place, lovely breakfast provided in the morning and the use of the kitchen is great. Bathroom is good and clean with hot water, as are the rooms incredibly clean and comfortable beds. Only issue we found was the receptionist didn’t speak any English but it wasn’t a problem as such we just used google translate (our own problem too as we barely speak Spanish so can’t blame it on the hostel!). Very quiet place but it was winter so maybe it’s different in summer 😊
    England, Couple, 18-24
  • 7.4

    Very Good

    27 Nov 2018
    This is a lovely small hostel with nice rooms and great patio and backyard. Super helpful with wineries and renting great quality bikes. Breakfast is basic but the kitchen is good. I felt it was expensive in comparison to other places but this may just be due to it being in Santa Cruz.
    Australia, Couple, 41+
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  • Free Breakfast
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities