Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Tarifa no reembolsable.
El total de la reserva será cargado si el cliente no se presenta.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are located in the heart of Flores Island, on the quiet side of it, very near the lake, and a perfect location to find a boat and go explore the beauty of the surrounding area. We also have a terrace with a lake view where you can see amazing sunrises every morning. WE ARE PERFECT IF YOU WANT TO RELAX AND SPEND A NICE TIME, WE ARE NOT A PARTY HOSTEL.

- Our hostel is only 4 rooms large, some personalised with fans and others with air conditioning.
- We also offer tours and transportation services.
- We will always email you once you reserve, please check your inbox.

Casa Ula Policies & Conditions:

** OPEN FROM 8:00 AM TILL 9:00 PM **
- Check in from 3:00 PM to 8:00 PM.
- Check out: 11:00 AM

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Payment upon arrival by cash.
Taxes not included - 22%
Breakfast not included. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.4

  • Location 9.8

  • Staff 9.3

  • Atmosphere 8.1

  • Cleanliness 9.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    13 Oct 2020
    Casa Ula is open and ready for business!!! Me and my girlfriend stayed here for a few nights while visiting Tikal and could not be happier. The rooms are clean, the staff is friendly and welcoming, and the location is perfect situated on flores island. Easy access to all restaurants, bars, and attractions in the area. Would definitely stay here again. 10/10.
    USA, Male, 25-30
  • 10.0


    02 Mar 2020
    Really lovely staff, they looked after us as if we were family.
    Canada, Male, 25-30
  • 10.0


    04 Feb 2020
    I would strongly recommend this hostel to fellow travellers. Great location and the staff are incredibly helpful. The rooms are beautiful and the mattress is amazing. I would definitely choose this hostel again. Anne from Ireland.
    Ireland, Female, 25-30
  • 9.7


    02 Feb 2020
    We loved our stay. The employees were especially caring and the place was spotless. Very nice terrace overlooking the water. Good location next to several very good restaurants varying in price range. The rooms were cooled by many fans and the beds were comfortable. I'd definitely stay there again. If you're looking for a more laidback hostel this is definitely the best and most affordable choice in flores.
    USA, Male, 18-24
  • 9.4


    26 Feb 2020
    Had a wonderful stay at Hostel Ula. Luisa and her mother were incredibly helpful and sorted out any problems we had. The place was spotlessly clean and very comfortable. If you want a party hostel then don’t stay here. If you want a hostel where people care about you and you want to be comfortable, relaxed and well looked after, then it’s the place for you.
    England, Male, 41+
  • 9.4


    31 Jan 2020
    Very nice Hostel, with good facilities, exceptionally clean, very comfortable beds, good lockers. Loved the roof terrace, with panoramic views, probably beat on island. Owners are extremely helpfull with information and after care for tours, travel services and any local information. I would recommend to anyone visiting Flores.. a 10/10 experience for me.. I say this after hostel experiences since Dec 19 to now. Well done Casa Ula 👍👍
    England, Male, 31-40
  • 9.4


    21 Jan 2020
    Lovely place, bit quieter than other hostels nearby. Staff were very friendly and the place was spotless
    England, Male, 25-30
  • 9.1


    14 Mar 2020
    Frida and Luisa made our stay extraordinary, helping us around towns and arranging our Tikal plans. Hostel rooms are nice and also offer amenities in the bathroom.
    Peru, Male, 25-30
  • 9.1


    20 Jan 2020
    So nice we booked an extra night! A really lovely homely vibe and so clean. Very chill. Probably one of my favourites of Central America.
    Ireland, Couple, 25-30
  • 8.3


    09 Mar 2020
    I feel it’s overpriced for what is offered. It’s the only hostel I’ve ever been in that has a kitchen, but is off limits to the guests. So you can’t cook here and they don’t let you store food anywhere but your personal locker in the dorm room, which is not the most spacious. There’s also nowhere to put your towel in the dorm shower which is very inconvenient given that the shower is inside the dorm room. Pros: friendly/helpful staff, close to bus stop, beautiful view from rooftop patio
    USA, Couple, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • Wi-Fi