Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Casa Viva Hostel is located in Providencia, Barrio Italia, in Santiago de Chile. We offer our guests comfortable beds in shared rooms, with high-level mattresses with clean white sheets.

Come and enjoy our garden, terrace, barbecue area, shared lounge and free Wi-Fi! We also offer a buffet breakfast that is served every day from 8 a.m. to 10 a.m.

It is a beautiful house, modernly decorated, clean and offers a relaxing environment, ideal to rest after a long day of sightseeing.

Casa Viva Hostel is in a multicultural neighborhood, steps away from the Santa Isabel metro station, Line 5.
It is a quiet, safe and fun location, with many shops, restaurants, shops and supermarkets.

It has comfortable and comfy beds, private and shared bathrooms, 6-bed female room with private bathroom, 2-bed shared mixed room, 6-bed mixed room with private bathroom, 4-bed mixed room, 6-bed mixed room and 1 standard double room with shared bathroom.

Casa Viva Hostel Policies & Conditions:

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
Taxes not included - 19%

Breakfast included.
No curfew.
he maximum period of stay is of 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 9.6

  • Location 8.9

  • Staff 8.7

  • Atmosphere 7.1

  • Cleanliness 8.2

  • Facilities 7.3

Latest Reviews

  • 9.4


    07 Jan 2020
    A beautiful house with lovely and helpful staff! Each day it just felt like we were returning home! The location is perfect, Santa Isabel is a gorgeous little area and very close to the city. Perfect place to stay in Santiago.
    Australia, All Female Group, 18-24
  • 9.4


    28 Jun 2019
    Casa Viva is a great place to stay while in Santiago! The hostel was extremely clean and perfect for a traveler who wants a quieter stay than in other hostels. The location in barrio italia was super cool, having a lot of restaurants and little boutiques, as well as is not too far from the metro station. However, if you are staying in the winter be prepared for the cold! Like most buildings in Santiago, the hostel has no central heating and only a space heater in the lounge.
    USA, Female, 18-24
  • 9.1


    12 Jun 2019
    Excellent hostel if you want a restful place to stay and don't want the flurry of a party hostel (my case). It really looks like a house ! It's located on a very good and safe neighborhood . The facilities are modern and there are power outlets and lights next to the beds. The bad is that they didn't replace the paper towel in the bathroom during all the time I stayed there. There was people living there too, IMHO this isn't right, they should limit the stay for a few days only, it's a hostel !
    Brazil, Male, 31-40
  • 7.7

    Very Good

    07 Nov 2019
    Location is excellent in the middle of barrio italia. House is very safe, only opened by staff. Staff was very helpful with all questions and changing of the room. The owner was also there when I arrived and she is very nice! The hostel lacks of space, it’s quiet small and the only common area is nearly always used for watching TV by the staff, which is not very inviting for other people to hang around. Therefore atmosphere to meet new people on the hostel is not very good. Value for money!
    Germany, Male, 25-30
  • 7.4

    Very Good

    23 Oct 2019
    A localização é boa, e a staff amigável. O café da manhã foi bem simples mas gostoso, o quarto eu achei ok, porém não tinha escada para a parte de cima da beliche. O banheiro é o grande ponto negativo, já que estava sujo e sem nenhum preparo para os hóspedes. O chão de madeira faz barulho quando pisa, mas não chega a atrapalhar.
    Brazil, Male, 31-40
  • 7.4

    Very Good

    14 Jul 2019
    Very clean hostel in a great area with nearby metro, bars and supermarkets. There's only one shower though, which wasn't always hot and the available common area was a little small for the number of beds. The breakfast was good.
    England, Male, 31-40
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  • Free Breakfast
  • Free WiFi
  • Outdoor Terrace