Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELATION POLICY: Guests can cancel or modify their reservation up to 168 hours before the 00:00 hour of the arrival day (local time) without charges. After that, we’ll charge the 100% of the total amount reserved per one night.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

To confront this COVID pandemic safely, at Casa Volante Hostal we take care of you: demarcated social distancing, online check-in, contactless payment, temperature control, use of mandatory mask, foot cleaning at the entrance and individual breakfasts are some of the measures we have taken to take care of your health during your stay. We have the COVID SERNATUR Tourism Trust Seal by complying with the highest hygiene standards and all the protocols required by the industry.

Casa Volante is a warm and creatively designed hostel, located in a large restored house with the best location. We offer comfortable rooms and well thought out and spacious common areas. We have almost 1000 square meters of infrastructure, a bar with table football and karaoke, 3 fully equipped kitchens, patio, a large living-dining room and various common areas, 24/7 reception, 11 large shared bathrooms, lockers and bilingual staff at the reception for meet the requirements of our passengers.

We have a variety of rooms, 22 in total: shared dorms (for 8, 6, 4 and 3 people) and private double matrimonial, twin, triple and quadruple rooms. All have reading lights, Wi-Fi, heating, bed linen and towels included. We have a large living-dining room of 50 square meters, with cable TV, Wi-Fi internet, book exchange and tourist information. We offer a rich and varied buffet breakfast as a service. In addition, we have a recycling policy that improves day by day (we have eco-efficient hot water and heating, LED lights and waste recycling).

We are located in the best area of ​​this incredible city. Our neighborhood is the historic Cerro Concepción, a UNESCO protected area, full of beautiful houses, viewpoints, street art, restaurants, cafes, shops, art galleries, bars and clubs. We are steps away from banks, the port, the market and the best funiculars (lifts) typical of Valparaíso. To tour our neighborhood you can use 3 of the most typical funiculars: Concepción, El Peral and Reina Victoria. 'La Sebastiana', the famous Pablo Neruda house-museum is 10 minutes away by car. The beaches of Viña del Mar or Laguna Verde are about 20 minutes away. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.8

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 8.4

  • Facilities 9.0

Latest Reviews

  • 10.0


    29 Aug 2022
    Very friendly staff, well located, clean and met amazing travelers from around the world!
    USA, Male, 25-30
  • 10.0


    23 Aug 2022
    I loved this place! Met so many wonderful staff and visitors. Excellent value for the money. Wish all hostels were like this one!
    USA, Male, 18-24
  • 10.0


    12 Jul 2022
    Friendly staff. Cozy hostel in Valpo. Breakfast in the mornings is superb.
    USA, Male, 31-40
  • 10.0


    29 Jun 2022
    Casa Volante was a great hostel. Great location, excellent service and very comfortable rooms.
    USA, Male, 31-40
  • 9.7


    21 Sep 2022
    Excellent location, friendly staff and a nice restaurant and bar downstairs. I would stay again.
    USA, Male, 41+
  • 9.7


    08 Sep 2022
    I loved this hostel. Javier on reception is an amazing guy with a great perspective and a warm personality, he’s also got lots of great information to give. Thanks for the conversations! Vicki also on reception is very nice too, as are the two resident cats. The hostal itself is in a typical area of Valparaiso, amongst the graffiti art and weaving cobblestone streets. The dorms are simple and comfortable and there are lots of bathrooms available for use. I loved my three nights here.
    New Zealand, Male, 41+
  • 9.7


    23 Jul 2022
    Amazing location with lots of restaurants and pretty art around. The staff was super helpful in finding things and giving us directions. The cats are super cute too! It wasn’t very social and we didn’t meet very many people, but it was still very nice!
    USA, Female, 18-24
  • 8.9


    08 Aug 2022
    Good location with a good cafe which had good lunch menu. Easy walk to the port area and the surrounding Cerro’s.
    England, Male, 41+
  • 8.6


    03 Aug 2022
    A good base for exploring Valparaiso in a great location. The hostel is a little cold at night but our room had two heaters so it wasn’t a problem. Lovely bar downstairs for a drink. Good kitchen facilities. Bathrooms were a little dirty and showers were unfortunately cold when we tried. Staff were really helpful when we asked about booking a bus to Mendoza and even helped us fill out our immigration form for Argentina. The hostel also has two lovely cats!
    England, Couple, 25-30
  • 7.4

    Very Good

    14 Sep 2022
    The staff are lovely and always looking to help. However the shared bathrooms are dirty majority of the time and the hostel itself is really run down compared to photos. The bar below the hostel plays music until about 1am, not loud but due to location of rooms it is loud in rooms
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Airport Transfers
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Wi-Fi