Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELATION POLICY: Guests can cancel or modify their reservation up to 168 hours before the 00:00 hour of the arrival day (local time) without charges. After that, we’ll charge the 100% of the total amount reserved per one night.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Our business is this: a big, beautiful, clean, quiet and central place with fair rates and real advice for a dinamic city. We are travelers too and we love the good tips that transform a trip in a significant experience…much more than tourism.


We offer good accommodations to enjoy your time in Valparaiso, even on a low budget!
We have a variety of spacious private room types: Doubles, Twins, Triples and Quadruples. And also we offers acommodation in shared dorms for 4 and 6 guests. All of them have reading lights, wifi, and bed linen & towels (good quality) are included. Our house have 9 fully equipped shared bathrooms, 2 fully equipped kitchen, a bar, a patio and a 3 big living-dinner-lounge room. In total, we have almost 1000 mts2 for you!! with cable tv, internet-wifi, book exchange and touristic information. Visit our "Crysol" Café to taste the best specialty coffe and bakery and our "Scala" Restaurant with delicious lunch and dinner daily options.

Please note:
Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out at 12:00.

Payment upon arrival by cash.
Taxes not included for Chilean residents only - 19.00%

Breakfast is NOT included in the rate. But it can be sold in the hostel for $3500 CLP or $5.5 USD.
We also have free black and green tea + fruits all day.
No curfew
Child friendly.
Non smoking (smokers only at the patio)
No pets allowed

Kids until 4 years old have free rate, but must sleep in the adult beds. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.8

  • Staff 9.0

  • Atmosphere 8.3

  • Cleanliness 8.3

  • Facilities 8.8

Latest Reviews

  • 10.0


    03 Sep 2019
    Really good hostel, in a great central location in Cerro Concepcion. Our private room was a good size and very comfortable. The bathrooms were nice and the showers were hot. The social areas were very nice and the staff were very friendly and helpful
    England, Couple, 25-30
  • 9.4


    19 Oct 2019
    I had a pleasant stay. The staff was friendly and supportive. In addition I felt very safe (despite the protests in the city center) and the security lockers were spacious. During breakfast it was easy to connect with other travelers and make plans for the day. All the best to the hostel staff!
    Germany, Male, 31-40
  • 9.4


    21 Sep 2019
    The location is great. The staff are super helpful, especially Nicolas. The facilities are clean and the kitchen is well equipped. I'd definitely stay again.
    England, Female, 31-40
  • 9.4


    12 Sep 2019
    Amazing location! Would recommend doing the street art tour, not too far from the hostel
    England, Female, 18-24
  • 9.1


    08 Oct 2019
    Very nice hostel - perfect location! The staff is incredibly nice and helpful.
    France, All Female Group, 25-30
  • 8.9


    24 Sep 2019
    Nice location. The staff is friendly. The hostel needs to be updates but it’s ok for some nights
    Portugal, Male, 25-30
  • 8.6


    27 Sep 2019
    We stayed for one night the rooms were comfortable. The location is brilliant and in a really nice area. We felt there were too many separate communal spaces, we felt that it was harder to interact with other travellers.
    Wales, Couple, 18-24
  • 8.6


    12 Sep 2019
    Facilities were generally good apart from lack of hot water in the showers, which is my main issue with the hostel. Apart from that everything is good, especially location which is basically perfect. The beds rocked loads but were comfy and the WiFi worked most of the time. Staff good but the key situation was a bit annoying so maybe you should change that. Generally would recommend if they got hot water. Thanks for an enjoyable stay.
    England, Male, 18-24
  • 8.6


    08 Aug 2019
    Absolutely fine. Atmosphere was nothing special but location is good.
    England, Male, 18-24
  • 7.7

    Very Good

    10 Nov 2019
    Good stay. Because of protests in Chile hostel was empty. Bit on the older end so bathrooms a bit run down but still overall good vibes.
    USA, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Airport Transfers
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Wi-Fi