Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELATION POLICY: Guests can cancel or modify their reservation up to 168 hours before the 00:00 hour of the arrival day (local time) without charges. After that, we’ll charge the 100% of the total amount reserved per one night.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

To confront this COVID pandemic safely, at Casa Volante Hostal we take care of you: demarcated social distancing, online check-in, contactless payment, temperature control, use of mandatory mask, foot cleaning at the entrance and individual breakfasts are some of the measures we have taken to take care of your health during your stay. We have the COVID SERNATUR Tourism Trust Seal by complying with the highest hygiene standards and all the protocols required by the industry.

Casa Volante is a warm and creatively designed hostel, located in a large restored house with the best location. We offer comfortable rooms and well thought out and spacious common areas. We have almost 1000 square meters of infrastructure, a bar with table football and karaoke, 3 fully equipped kitchens, patio, a large living-dining room and various common areas, 24/7 reception, 11 large shared bathrooms, lockers and bilingual staff at the reception for meet the requirements of our passengers.

We have a variety of rooms, 22 in total: shared dorms (for 8, 6, 4 and 3 people) and private double matrimonial, twin, triple and quadruple rooms. All have reading lights, Wi-Fi, heating, bed linen and towels included. We have a large living-dining room of 50 square meters, with cable TV, Wi-Fi internet, book exchange and tourist information. We offer a rich and varied buffet breakfast as a service. In addition, we have a recycling policy that improves day by day (we have eco-efficient hot water and heating, LED lights and waste recycling).

We are located in the best area of ​​this incredible city. Our neighborhood is the historic Cerro Concepción, a UNESCO protected area, full of beautiful houses, viewpoints, street art, restaurants, cafes, shops, art galleries, bars and clubs. We are steps away from banks, the port, the market and the best funiculars (lifts) typical of Valparaíso. To tour our neighborhood you can use 3 of the most typical funiculars: Concepción, El Peral and Reina Victoria. "La Sebastiana", the famous Pablo Neruda house-museum is 10 minutes away by car. The beaches of Viña del Mar or Laguna Verde are about 20 minutes away. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 9.5

  • Facilities 10.0

Latest Reviews

  • 10.0


    03 Mar 2020
    Lovely space in the centre of the city, walking distance to central market and Plaza de Armas. Really friendly staff. Favourite bit is the roof terrace garden.
    England, Female, 31-40
  • 9.7


    03 Mar 2020
    A nice sized hostel, it's clean, with a good atmosphere, in a great location close to the main square. Good breakfast available and plenty of bathrooms.
    England, Female, 25-30
  • 9.7


    06 Feb 2020
    Super well located. Easy access by bus or taxi drop off. Unimarc is a 5 min walk. The atmosphere is great, the kitchen is very functional, there is space in the two fridges, there is a free food section too. The staff is very helpful and respectful. There is music playing until 1 am so you should either bring ear plugs or don’t mind the music. The showers could use a little love but it’s very functional and has hot water.
    Canada, All Female Group, 25-30
  • 9.4


    19 Jan 2020
    This place is in a good area, close to two supermarkets, right in the historic streets. It's a 30 min walk to the bus station, although there are taxis, Uber, and the metro. There's little nightlife around. CasaVolante has a nice kitchen and common area, but the entire flow of the place is choppy. Staff are friendly, showers are medium warm. The beer they sell is little variety and expensive. This is NOT a party hostel like the hostel next door. Valparaiso itself doesn't offer much. WiFi suck.
    USA, Male, 31-40
  • 9.1


    21 Jan 2020
    Really nice hostel located a couple of km from the bus terminal but v close to the main square. Really easy to get the bus to the hostel and access to markets is easy too. Two kitchens means it’s easy to cook there! Would stay again.
    England, All Male Group, 18-24
  • 8.6


    13 Jan 2020
    Absolutely fantastic location and the hostel had a great vibe overall! Bathrooms over in the other building (off the main hostel) need a tidy up though as they look like they haven’t been scrubbed or properly cleaned for sometime. Toilet paper also ran out and wasn’t replaced whilst we were there.
    Australia, Female, 31-40
  • 8.3


    20 Jan 2020
    Nice hostel with nice staff and in a good location. Hard to go wrong really
    Ireland, Couple, 25-30
  • 8.0


    13 Mar 2020
    'The location is great near Cerro Concepcion. I met really nice people in this hostel, the atmosphere is great. The staff is not super, I had to wait half an hour late in the evening because there was an error in the system. You have to pay for breakfast so that is not nice.
    Netherlands, Male, 18-24
  • 7.4

    Very Good

    17 Mar 2020
    Bathrooms are bit gross but manageable. Stayed in an 8 bed dorm which was a bit crowded so I'd probably choose 6 next time.
    Australia, Female, 25-30
  • 6.9


    05 Jan 2020
    Odd setup with multi levels and multi buildings. Not someplace to meet alot of people in my opinion. Location was great albiet a littlle hard to find (that may have been more due to maps me and the city layout than anything on the hostel)
    USA, Male, 41+
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Airport Transfers
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Wi-Fi