Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELATION POLICY: Guests can cancel or modify their reservation up to 168 hours before the 00:00 hour of the arrival day (local time) without charges. After that, we’ll charge the 100% of the total amount reserved per one night.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

To confront this COVID pandemic safely, at Casa Volante Hostal we take care of you: demarcated social distancing, online check-in, contactless payment, temperature control, use of mandatory mask, foot cleaning at the entrance and individual breakfasts are some of the measures we have taken to take care of your health during your stay. We have the COVID SERNATUR Tourism Trust Seal by complying with the highest hygiene standards and all the protocols required by the industry.

Casa Volante is a warm and creatively designed hostel, located in a large restored house with the best location. We offer comfortable rooms and well thought out and spacious common areas. We have almost 1000 square meters of infrastructure, a bar with table football and karaoke, 3 fully equipped kitchens, patio, a large living-dining room and various common areas, 24/7 reception, 11 large shared bathrooms, lockers and bilingual staff at the reception for meet the requirements of our passengers.

We have a variety of rooms, 22 in total: shared dorms (for 8, 6, 4 and 3 people) and private double matrimonial, twin, triple and quadruple rooms. All have reading lights, Wi-Fi, heating, bed linen and towels included. We have a large living-dining room of 50 square meters, with cable TV, Wi-Fi internet, book exchange and tourist information. We offer a rich and varied buffet breakfast as a service. In addition, we have a recycling policy that improves day by day (we have eco-efficient hot water and heating, LED lights and waste recycling).

We are located in the best area of ​​this incredible city. Our neighborhood is the historic Cerro Concepción, a UNESCO protected area, full of beautiful houses, viewpoints, street art, restaurants, cafes, shops, art galleries, bars and clubs. We are steps away from banks, the port, the market and the best funiculars (lifts) typical of Valparaíso. To tour our neighborhood you can use 3 of the most typical funiculars: Concepción, El Peral and Reina Victoria. 'La Sebastiana', the famous Pablo Neruda house-museum is 10 minutes away by car. The beaches of Viña del Mar or Laguna Verde are about 20 minutes away. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.9

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 8.8

  • Facilities 8.8

Latest Reviews

  • 10.0


    15 May 2022
    Great location, amazing staff, spacious well equiped kitchen with individual boxes for guests which I find rare, good sized lockers under the non-squeeky cozy beds, overall great value for money!
    Sweden, Male, 25-30
  • 10.0


    01 Apr 2022
    Probably the best hostel I’ve stayed in in Chile, super clean and cool. Great atmosphere and vibe with the loveliest and most helpful staff. Really social hostel and hosts different events every night. Would recommend
    Italy, Female, 18-24
  • 10.0


    16 Feb 2022
    One of the best hostels I’ve been to , if not the best of them all
    Israel, Male, 18-24
  • 9.7


    25 Feb 2022
    Really good location with good breakfast, and kitchen available.
    USA, Male, 25-30
  • 9.7


    30 Dec 2021
    It was great to stay there, very close of everything and perfect for going a party in Paseo Yugoslavo. Thanks a lot for the breakfast, it was very good.
    Chile, Male, 25-30
  • 9.4


    14 May 2022
    Very good hostel! The rooms are clean with comfortable beds, big lockers and many toilets with showers near. You could really notice that they regularly clean the bathrooms throughout the day. Only complaint, the shower was sometimes cold. The staff is awesome and they can answer all your questions and help you right away. There is very nice fresh breakfast buffet available. All the staff speaks very well English. The location could not be better! Overal, definitely recommend this hostel!
    Netherlands, Male, 18-24
  • 8.6


    08 Apr 2022
    The atmosphere and the location of the hostal were great. Just by everything in Valparaíso, but also close to the main vias of transportation. The rooms were spatious and the common areas were nice. The only thing that was a problem were the bathroons. There weren't that many with toilets and we had problems with the hot water.
    Brazil, All Female Group, 31-40
  • 8.0


    13 Mar 2020
    'The location is great near Cerro Concepcion. I met really nice people in this hostel, the atmosphere is great. The staff is not super, I had to wait half an hour late in the evening because there was an error in the system. You have to pay for breakfast so that is not nice.
    Netherlands, Male, 18-24
  • 7.4

    Very Good

    02 Mar 2022
    The bed was terrible, otherwise a lovely place to stay
    Ireland, Male, 31-40
  • 7.4

    Very Good

    17 Mar 2020
    Bathrooms are bit gross but manageable. Stayed in an 8 bed dorm which was a bit crowded so I'd probably choose 6 next time.
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Airport Transfers
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Wi-Fi