Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Se cobrara el 30% del total para generar la reserva, en caso de No Show el deposito no se reembolsara al cliente.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Casa Wayak is a hostel in the center of Cancun. We are a functional and nice hostel where the guests and travellers will be able to enjoy and discover the very best of our facilities as well as having a pleasant and marvellous stay within our lodging.

We are located in one of the best areas of the city, near to some of the finest landmarks and tourist attractions of the city such as Mercado 28, Zona Hotelera and Plaza de la Reforma, amongst other interesting areas and tourist places of our city.

We have 2 bedrooms for men and 1 bedrooms for women with private bathroom, the largest bedroom we have is shared with 6 people. We have equipped kitchen for common use, refrigerator, living room with TV, and dining room. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Casa Wayak Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 10:00.
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Breakfast included.


The reception service is open 24 hours per day.
No curfew.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 8.7

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    19 Mar 2019
    Lovely hostel. Family ran business. The family treated me sooo well , couldn’t have wished for a better place to stay
    England, Female, 18-24
  • 9.1


    01 Jan 2020
    Andy (doesn't work there but lives there and helps out) was the only one who spoke English there and would pack sandwiches for us when he knew we had an early day and would miss breakfast. We stayed in the 6-person dorm and they did not have individual lockers. Location was great but getting back to this area from the hotel zone is tricky - make sure you learn how to take the buses (no taxis or Ubers will pick you up from the Hotel Zone). Some of the sheets and pillows smelled like body odor.
    USA, Mixed Group, 31-40
  • 9.1


    20 Dec 2018
    Lovely hostel with absolutely amazing staff who became your friends after just a few days. Clean nice facilities and a homely shared living space. Very close to the lovely Mercado 28 and plenty great restaurants but a little far for travelling to ferries or the Zona hotelera
    Australia, Female, 18-24
  • 8.9


    07 Jan 2019
    Had an overall great stay at Casa Wayak - we stayed in a double room with an en-suite which was really spacious and clean the only downside to the room was no hot water and the outside of the room was currently undergoing maintenance as I think the room was newly built but this didn’t matter to us too much!! Lovely friendly staff that added a homely feel to our stay, also great value for money. We would definitely stop again!
    England, Couple, 18-24
  • 8.9


    27 Dec 2018
    The wonderful staff were welcoming and informative. The pleasant, relaxed atmosphere was a great place to meet other travelers. I will be sure to return for the Mexican hospitality.
    USA, Female, 41+
  • 8.9


    19 Dec 2018
    Almost feels like a homestay more than a hostel, which is awesome!! It’s got everything you need, only downside is the showers are very average.
    Australia, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Card Phones
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Outdoor Terrace
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe