Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Casa Zeila is a comfortable, modern, safe and clean place to stay including balcony with plants and flowers. From balcony can see Malecon Habanero. Breakfast is served daily, extra-charge may applied, laundry services, parking service nearby, 24 hour reception, Air Conditioning, Balcony, Private bathroom, TV, Minibar and help you on your travels around Cuba, with a lot of contacts in other provinces. Casa Zeila is 400 meters from the sea, 10 minutes walking to Old Havana. They have 12 years working and never have problem with guest discipline. Always guest get along very happy with their services.

Casa Zeila is surrounded by shops, supermarkets, cafeterias, restaurants and theaters. The Casa de la Musica, a popular place with live music, is just around the corner. Near from the property there are La Guarida Restaurant, where Queen Isabel visit from Spain and San Cristobal de La Habana Restaurant, where President Barack Obama visit too. In front Central Park can take 2 bus, one that give a tour for all city and finish in Plaza de la Revolución, and another one go to Fort El Morro and the beach east.

Casa Zeila offers a comfortable room up to 3 people with private bathroom.

Zeila E. Riveron Martinez policies and conditions:

Flexible Check-in time.
Check-out time is 12 pm.
Flexible Check-in. Please contact the property before arrival.

Payment types accepted at this property: only cash (CUC and Euros accepted).

Cancellation policy: 72 hours before arrival.

Taxes included.

Breakfast not included. Extra-cost:5 CUC per person per day.


24-hour front desk.

No curfew.

Towels included

No pets are allowed at this property.

Guests must present a valid passport. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    12 Apr 2022
    Casa Zeila is perfect to start your travels in Cuba. It's only 5 min walk to old Habana, it's top floor with a balcony viewing both the ocean and the streets of Centro Habana, spacious clean rooms, and private toilet. But most importantly is the warm and kind host, Zeila. She is very welcoming, and well-connected to help you with your further travels. She offers great breakfast, and has recommendations for restaurants on the streets nearby, that we found much much better than in the inner city!
    Denmark, Female, 25-30
  • 10.0


    22 Dec 2021
    Amazing experience. Place is modest but clean and no bugs not even mosquitos. Zeila was wonderful and very resourceful. From negotiating taxis to cooking I was thoroughly impressed. Would stay again in a heartbeat.
    Canada, Male, 41+
  • 10.0


    08 Mar 2020
    Zeila was so lovely and made sure we had everything we needed. Location is great and the rooms felt homely and comfy. Definitely would recommend!
    England, Female, 18-24
  • 10.0


    22 Feb 2020
    I very much enjoyed my time in Casa Zeila. The accommodations were great and very clean. I felt safe and taken care of all the time. It is close to the Malecón and 10 minutes walk to Old Habana. Zeila is very helpful, she gave me a lot of information of what to do and where to go and how to get there. I was uneasy about the trip and she made me feel comfortable in her country and home. I’m already making plans to go back to Habana,Cuba and stay in her casa. Get the breakfast - it is worth it.
    USA, Female, 31-40
  • 10.0


    22 Jan 2020
    Me and my friend stayed at Zeila’s place for four nights in our stay in Havana at the end of January! She is the sweetest and most helpful host we have met so far! She gave us tips in exploring Havana, arranging trips to other cities and would give us so many recommendations. The breakfast was also amazing. If felt so homely in her place that we really felt like we were living with a relative! Would totally recommend! 💛☀️
    Bulgaria, Female, 25-30
  • 10.0


    14 Jan 2020
    Staying with Zeila was a great experience. The house was perfectly clean, safe, well located and Zeila helped and advised me on every little think I needed!
    Slovenia, Female, 25-30
  • 10.0


    30 Dec 2019
    We had a wonderful stay at Zeila's place. She was really helpful and gave us great info on the activities and sights available in Havanna. Location of the casa is great with about 300 m to Malecon and about 10 min walk to the old Havanna side. Our room was clean and well maintained. We also enjoyed the breakfast she made. We can really recommend staying at her place!
    Finland, Male, 31-40
  • 9.7


    25 Feb 2020
    Zeila was a wonderful host: attentive, welcoming, and friendly. She gave me advice on where to visit, clear directions of how to get around, and chatted to me happily in both English and Spanish (despite my Spanish being terrible she humoured me!) The breakfast she made every morning was copious and tasty with fresh fruit. The house is very clean, you have all the facilities you could need including a comfy bed, a safety deposit box, a hairdryer and a very good shower. Muchas gracias!
    Canada, Male, 31-40
  • 9.7


    13 Dec 2019
    Zeila had to be the best host that I have ever come across. She welcomes us into her home and puts in a lot of time and effort to ensure that we had the best time possible in Havana. Would highly recommend.
    Australia, Male, 25-30
  • 9.4


    16 Mar 2020
    Zeila was amazing! She was so helpful and friendly and spoke good english to communicate. The flat is between old and new town so easy centre point to explore both. She gave us some great restaurant recommendations and lots of useful information . Highly recommend
    England, Couple, 25-30
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  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
Food & Drink
  • Minibar
  • Tea & Coffee Making Facilities